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Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! In fact, there's a whole website devoted to exposing the truth behind the myth, aptly named Not Always Right.
Some customers, because they are people like any others, make mistakes. They might have had a bad day, feel overly emotional and take it out on the nearest person, who just happens to be their waiter. Some people are just unrealistic in their demands, and expect the impossible. And of course, there will be a few customers out there that are just idiots, plain and simple.
The guys from Not Always Right have compiled a list of stories from times when customers got it very wrong indeed, with hilarious results! Scroll down below to check them out, and don’t forget to vote for your favorite!
More info: Not Always Right
This post may include affiliate links.
#1
Floor 7 years ago
I don't understand why people would think it's for free when all you have to do is punch in the number
Anne Wild 7 years ago
Oh, my god. I hate those people. I've heard this too many times... And all of them thinks they are the wittiest and funniest people of Earth for coming up with this phrase.
Gayle Bynum Cardosa 7 years ago
I also used to work in retail and did pricing. We had electronic pricing guns and there would always be (usually elderly men) who would think I was doing inventory (I wasn't) with the gun - especially around the first of the month. They'd always come around and start counting out loud around me to try and "throw me off." If I actually were doing inventory that would be a serious d******d thing to do. Maybe YOU'RE retired and have nothing but time but I don't a*****e. This happened so often that I got to the point that I'd leave whenever I saw a certain type of customer come around because I knew what they would start doing.
BusLady 7 years ago
My first real job was as a cashier in a drug store. This was 1975, so NO technology. I had to ring up each item by hand. I was at a counter that had the most traffic in the whole store. But I learned to do it quickly and accurately. Sometimes the older men would snatch the receipt from my hand and start checking it, item by item, like I made a mistake. I had to ask them to move aside, so I could keep my line moving. BTW: I never got caught making a mistake.
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RELATED:
#2
blugeagua 7 years ago
Oh my god! A girl in engineering! Wow! It's almost as if girls and women are actual human beings and can do things like boys and men can! Oh my what a f*****g concept!
Spinaap 7 years ago
As an engineer myself I can actually confirm that female engineers have to have thick skins and strong personality's to be taken into account (especially by clients). I however know by experience that they are as much engineer as any male engineer, it's one of those (many) jobs where gender doesn't matter one F#*£. Only the brains, education and experience count.
Cherry Warr 7 years ago
if you didn't have a strong personality, you wouldn't BE an engineer..so why be mad about what has gotten you to where you are?
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Tiny Dynamine 7 years ago
Maybe her first response should have been "Yes, I'm an engineer" instead of not informing him, even though he was sexist in the end.
Katherine Gunn 7 years ago
Why should she have to state she is an engineer...he called a hotline for ENGINEERS...none of the men would have to say they are since its, again I emphasize, a HOTLINE FOR wait for it ENGINEERS! lol
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FlyGirl 7 years ago
I'm a pilot and an aviation maintenance major. I pulled over last week to help a little old lady with a flat and she got upset when I tried to help-told me to call my boyfriend and have him deal with it because I'm a girl. I went, "yeah right, I change HIS oil."
BusLady 7 years ago
In your career, you probably change oil, fix flats.....
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Juli Underwood 7 years ago
Yup. Being a gunsmith I get this all the time. Men hate it when u know more than them lol!!
Miss Cris 7 years ago
The same happens to me, they directly aks for "my boss", or for coffee while waiting for the engineer... so me!
BusLady 7 years ago
I hope you told them to "help themselves" to the coffee
Load More Replies... Kristin Connon 7 years ago
I used to rebuild transmissions for a large, well known company. Even when I would wear my uniform shirt to a certain auto-parts store (all greasy and dirty btw), they would often look right past me at the counter and address my nice, clean husband instead. I go to a different parts store now, but still, I feel ya, girl!
#3
John L 7 years ago
Comedy and 'real life' frequently work together. In this case, the customer is not only lacking in mechanical aptitude, but common sense as well.
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Zenozenobee 7 years ago
Some people have a real trouble understanding technology... it sometimes end up in discussions that could have been written by Ionesco.
Luna 7 years ago
This sounds really REAL, recently I realized that there "ARE" real people with no clue about technical things....they DO exist!
Maualo Velflo 7 years ago
This person does not even have a clue about COMMON SENSE, let alone technical things...
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Craig Wright 7 years ago
Story. Of. My. Life. I had a client drop a proof off once with note on it that said "improve quality!!!!!!!" I called and they yelled at me "For the money I'm paying you I demand better quality!" So I asked her what she thought was 'low' about the quality of the latest proof after all the previous proofs were fine. She couldn't explain. The concept was well rounded and sound, so I resent over the exact same proof a day later. Her response: "Perfect! See what happens when you take my advice?" Her receptionist explained that her cat had died the week before and she was treating everyone like garbage.
Craig Wright 7 years ago
Oh! Oh! And this doozie!: Client hands me a cell photo of a blank page on a coffee table. Client:"I need a poster this size. Can you get it to me by the end of the day?" Me: "Sure I can. What do you want on it?" Client: "I'm not sure. You come up with it. That's what I'm paying you for." Me: "Okay, but I mean are you advertising something? Is it an event?" Client: "Yeah. It's the concert in March." Me: "Okay. So how about you email me the information you want and any notes about the concept and I'll start from there?." Client: "Okay. I don't have access to a computer until late this afternoon." Me: "Then I can't get you a proof until after you send me the information about the poster." Client: "Ugh! If I'd known this was going to be this hard I wouldn't have bothered."
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#4
Angela Campbell 7 years ago
Not really...my granddaughter has caught about 5 or 6 birds. Been doing it since she was around 2 y/o. Even caught a hummingbird once.
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Jane Alexander 7 years ago
I have to wonder if the bird was sick or injured to have been so easily 'picked up' outside.
Rafaella Bueno 7 years ago
Maybe they hang out in front of the store because some clerk feeds them too. So they got used to people too.
Load More Replies... Susanna Vesna 7 years ago
Birds outside by the door...Was it an owl with a Hogwarts letter by any chance?
#5
Nadine Ducca 7 years ago
I'm glad the caller got genuinely laughed at. Some people just deserve that as a response to their stupidity.
earringnut 7 years ago
and so it was on this very day that sanne h won the internet
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adoracat 7 years ago
Both. Idjits who won't hear of using the proper names for body parts deserve to be laughed at. I may have blushed myself silly but my children knew the proper names for their body parts and the (age-appropriate) explanation for how babies are started by the time they went to school. Gods forbid they had to hear those explanations from their peers...
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Caroline Driver 7 years ago
'btw, I have a mental age of 6, and proper anatomical words make me squirm, so please use baby words'
#6
Zenozenobee 7 years ago
Sometimes you can legitimly wonder how some people survived that long....
TheMsLollidella 7 years ago
Lol it's as if you're allergic to peanuts but get pecan pie cuz it's a pie
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Rhys Williams 7 years ago
This is why there is "May contain traces of nuts" on a packet of peanuts......also Naturally Selection has stalled.
Harley Quinn 5 years ago
Amazing. At my work, the some cleaning chemicals have labels "Do not eat." I always thought that was funny.
#7
Claire Shamgochian 7 years ago
As a vegan I try not to preach my ideas to other people. I think that what I am doing is right but I know that it will not help them change their minds if they have a bad impression on vegans, so I hold my tongue until someone asks why I am not eating cheese/meat/eggs/milk and when they do I ask I talk about vegans until they want to stop then I close my mouth again. Anyway, this is a very bad vegan!
Blue Cicada 7 years ago
Hi Claire. I work w a vegan who is never preachy (she's a quiet person in general). We talk about cooking in our work space, and she offers up tasty recipes, emphasizing fiber, flavor, protein and other health benefits of each dish. We then ask about ingredients, etc. She's able to share about her eating needs and we show our acceptance and support.
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Ivana Maksimova 7 years ago
Dont you think that the gyro is a problem for a vegan? Definitions of gyro- Noun 1 a sandwich made with slices of spiced meat cooked on a spit, served with salad in pita bread. Sophal cooks the burgers, gyros , and steaks; Tevy rings you up, puts together the salads, brings the hot food to your table.
Random Internet Person 7 years ago
You're fine. I thought it was funny! :)
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just a thought! 7 years ago
I've seen people who talk about curbing cruelty towards animals while eating steak and fried chicken...I mean , don't preach until you practice!
Master Markus 7 years ago
Cruelty towards animals doesn't equal "not killing them for food" in all cases. Sometimes it's just giving them a better quality of life first.
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I Love My Dog 7 years ago
I had the same experience once when a woman came up to me at a friends house and and gave me the whole "meat is murder" speech as I was eating a packet of beef flavoured crisps (chips if you're American). I stood there and smiled politely while she raved on and on And when she was finally finished I said " you do realise that the beef flavour in crisps is chemically made and is artificial and does not actually come from any part of a cow, which is more than can be said for the leather boots you're wearing ". Another hypocrite. The world is full of them.
frederic eeckman 7 years ago
I never understood this need to justify WHY you eat a certain way... Just "no thank you", you know, that was enough.
Nicolas Velez 7 years ago
Typical nowadays. People let the trends dominate their beliefs but they don’t believe in anything.
Bumbleb 7 years ago
That's the problem. Follow the trend but be opinionated.
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Leekun 7 years ago
''Ma'am, if wind is blowing inside the plane, your hair being undone will be the least of your worries''
Barbara Baxendale 7 years ago
This is hilarious, I have visions of her on the plane with the windows open !!
Panda L❤️ve 7 years ago
Can I ask a generalized question to the bored panda people? Are blonde jokes prejudice against blondes or are they just mocking the bleach blonde bimbos that are fake and stupid? He gets so mad at them like its a personal attack against his person. I think he's making a mountain of a molehill.
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#9
Lara B. 7 years ago
This really concerns me. Is there no such thing as explanation about these things given my gynaecologists, who prescribe it?!
Caroline Huot 7 years ago
Agree. And not just that, anytime I get a new prescription, the pharmacist always comes and talks to me directly to tell me how it is to be used and such. I guess 2 people didn't do their jobs.
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Tiari 7 years ago
But why is she a client from hell? She instantly acknowledges her mistake, accepts the consequences, and does not b***h about it to the apothecary. This does not really belong in this list...
Maria Guzman 7 years ago
But I'm glad she made the list, because her story is too fun to miss
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Valinka 7 years ago
My mom, who was a social worker, once had a lady be prescribed pill, because she already had 6 kids and was in need. Few months later the lady came back pregnant, to the surprise of my mother. Turns out that she actually kept the pill in her drawer instead of taking eat, thinling that would "protect" her from pregnancy. True story....
Charlotte Brine 7 years ago
Nahh even the stupidest customers aren't that stupid. I call b******t on this one.
Load More Replies... Otto Titsling 7 years ago
As an RN, I can tell you that people are incredibly stupid or simply refuse to pay attention to instructions. I've seen it all. Topical creams ingested (eating nitroglycerin paste), suppositories being rubbed onto skin, and other craziness. I remember trying to teach a new diabetic about insulin injections while they never once looked up from their phone. When I asked her to demonstrate what I had just taken 10 minutes to explain, she had no idea what had just said and then began to berate me for suggesting she put her phone down and listen. I then berated her for wasting my time (taken away from other patients) for being incredibly rude and told her I'd see her when she was back in diabetic shock. She tattled to the Doctor on me, but he told her that i was in the right. I did go back in and re-educate her, but it was after the doc told her she damn well better listen before her foot falls off. (her glucose level was 1100 when she came in)
Jessica Stohr 7 years ago
Poor thing! At least she was humble about it! Clearly the prescribing doctor let her down!
#10
Bored Fox 7 years ago
In some restaurants there are other differences than just cheese with a regular hamburger and the cheeseburger so that could explain why someone wants the cheeseburger without cheese. But if the only difference is the slice of cheese then this would be a stupid customer.
HyperBlender 7 years ago
i used to work at seafood as a waiter and this exact thing happened to me. Me - How may i help you? Customer - Gimme a lobster roll without lobster." I'm like WTF
MEB 7 years ago
The same exact thing happened to me when I worked at McDonald's some 30 years ago! #mindblown
roobear 7 years ago
I had a friend that would order a plain big mac, no sauce no cheese no salad, completely plain. I never understood why
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Kiss Army 7 years ago
I've done this before at McD's but only because a double cheeseburger is CHEAPER than a double hamburger! Sometimes they try to charge me the higher price so, I have to explain it to them...
Manyin Tom 7 years ago
I'm not sure about your country but a doubleCheese burger Should be cheaper than doubleburger, doublecheese as it suggested is 2 piece of cheese, the latter has 2 piece of meat patties , they're different.
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Misterscooter 7 years ago
I ordered a chicken sandwich once at McDonald's. Somehow, they entered, "No Chicken." Didn't notice until I got home. And yet, they still charged me the $6, or whatever it was. Not sure why this is even possible. Then they hassled me the next day when I came in for my refund because I didn't drive the 10 miles back the night before when it happened. Had the receipt and everything.
Misterscooter 7 years ago
Also, they wanted to just replace the sandwich at that point. They finally gave me my money back.
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#11
Marlowe Fitzpatrik 7 years ago
@Little Menace: I don't see anyone being intolerant towards the complaining woman. Nobody forbid her to state her opinion, nobody forced her out for saying something, and nobody even forced her to read any of the books. She was of course entitled to her opinion of not thinking gay themes appropriate for children. Only thing that went bad for her was that the librarians thought differently. Since it was their workplace and their responsibility, they had the right to choose the display they wanted. If you came to my house and stated some stuff I don't agree with, I could accept it, I could tell you "Ok, let's please drop the subject, we are at different ends here" or I could kick you out. My house - my rules. You are entitled to your opinions, I will not force you to drop them. But as the home-owner, I have the right to decide who comes in and who leaves early. In the library, the fact that the display was there during children's hour clearly said what the libray's stance was.
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Zenozenobee 7 years ago
Last summer I was crossing a neighborhood market with my daughter singing to her until I said "Jimmy est gai, il s'en fout son maitre s'en est allé" (Jimmy is cheerful, he doesn"t care, his master went away). A woman in her mid 30 stopped me and told me I should be ashamed of trying to "make [my] daughter gay".... When you're so obsessed by people sexual orientation that you see LGBT conspiray everywhere.
mbergen 7 years ago
Wow, haven't heard that song since I was a little kid, and never the french version. Now I have to look it up :-).
Load More Replies... Kristin Connon 7 years ago
God forbid you might have to have an actual conversation with your child to explain that gay people are, well, PEOPLE.
Jilltdcatlady 7 years ago
I struggle to understand some humans. A young child who can't read that well sees the rainbow and moves on. The older "child" that can read sees the rainbow and can make out what the titles are about, but not the full meaning of it. And anyone older than that has been exposed to the whole rainbow meaning before they ever get to the library.
Christian Sanz 7 years ago
Not all kids think or learn in the same way. I don't let my nephews to learn about it cause they would either think it's a MUST to be gay or HATE it, I slowly tell them that every person is very different and they should respect everybody no matter their preference or appearance. If one of them becomes gay, I will support him until he is strong enough to keep it up by himself.
BusLady 7 years ago
Like your reply. But a lot of ppl don't understand that no one "becomes Gay", and it is not a preference (ie:choice)
Load More Replies... Echo 7 years ago
Hmm. I realize internally, I have an odd thought about this. Though I don't externally feel anything toward a person who is gay. At least not one I would act on because I know it is not fair and it is not right to judge someone on their orientation. Would I say something because I saw this display in a public place? Absolutely not. But inside I realize I might not want my kids to know about it at a young age. This is odd as I do not think of myself as a person who holds any kind of ill will towards someone who has an opposing sexuality to me, but none the less the feeling exists. I don't mean to offend, but it is something that I have and is troublesome. Maybe this is something from being raised as a kid at a time when it was considered bad? I was bullied by a kid who was openly gay as a child and maybe that contributes to it. Hmm. Just figured I would share.
adoracat 7 years ago
But you're THINKING about why you have those feelings, and that's good. I grew up hearing a LOT of intolerant things from family members, about race and sexuality, and had to actively decide how I would talk to my children about such things. It's not always been easy telling them "this person has ugly thoughts, but we love them anyway".
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just a thought! 7 years ago
Exactly! It's 2018 and nobody should care about genders when there are more important ways to acknowledge a person.
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Jef Bateman 7 years ago
When I worked in the restaurant business is was rather rare for a woman to be a cook, and truly unusual for one to be a chef.
Charlotte Brine 7 years ago
I've been a qualified chef for almost 10 years and have travelled all over developing my skills. It's so rare that I meet another female chef I can't believe people still think like this!
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Šimon Špaček 7 years ago
That was the first name which came to my mind too. I'm curious about how many top chefs are male/female (and I'm too lazy to google it).
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Marnee DeRider 7 years ago
Same here. It's the language. It's not that I don't believe this could happen. But the language "Looks askance". When someone dresses it up that way as a story, it just doesn't ring true. Someone did this to try to make a point about sexism. It's a story, nothing more. I would bet $100 on that. Also, although women can be sexist for sure, I don't see it happening for cooks/chefs, since male chefs are in the movies all the time. (But doesn't mean something similar hasn't happened for real at some point.)
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Betsy Braddock 7 years ago
Back when my grandfather was a chef it was the other way around. Women weren't even allowed to become chef's. Ignorance comes in all flavors.
#13
Carmen Devore-Blakestad 7 years ago
I'm that 30 something lady (not really, but I do do this!). I can't tolerate stupid, ignorant people.
Just Carmen 6 years ago
I LOVE customers like that smart a*s one. She's a lady after my own heart!
#14
pusheen buttercup 7 years ago
how could that person call you a "smart little cow"... that should be considered verbal abuse and you shouldn't have to deal with that. If it goes that far can't we tell them they have to leave?
Potato 7 years ago
If you are working for someone else you usually don't get to tell customers off.
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Ehren Thomsen 7 years ago
New Zealand Dollar. I wonder why the OP didn't just say that, instead of the confusing "local currency".
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Katherine Watson 5 years ago
Ironically, recent studies of inflation prove quite the opposite XD
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Susanna Vesna 7 years ago
Wow...the insults! I had a bad experience once in Ukraine as a customer though- went to exchange US Dollars to the local currency. One of the notes had some tiny scribbles on it done by the bank/exchange where i got them from. The woman (in her late 50s I'd say. Typically these ladies have no customer respect attitude. The old ex-USSR crowd) rudely threw it back to me saying she won't accept it "cz of drawings". I explained to her that they were not drawings, but marks done by the bank. She said somthing rude again. I went back home, found a clean note, went back furious. The payback was sweet- when she gave me Ukrainian notes, I took extra time examining each one of them, throwing back the bad ones at her, saying I want good ones. When she said "they are just a little old", i told her that I went all they way back home to get a clean US Dollar note, and was not gonna accept some dirty old cash... She didnt seem too happy. Heh!
Pragya Fating 7 years ago
I m pretty sure us dollar is not the most powerful money in universe.
#15
Marnee DeRider 7 years ago
LOL, I'm 50 years old, someone who loves to think about little facts that don't change my life, yet it NEVER occurred to me that males of other species might also have nipples like men do! <--- Turns six shades of red and walks away.
Luca Gotta 7 years ago
Everyone please STOP pointing out mammals without nipples! You are making me aware of my ignorance!!
Blue Banana 7 years ago
I don't mind being made aware of my genuine ignorance. I gives me the opportunity to learn something new.
Load More Replies... Matthew Hyder 7 years ago
Some of these aren't even too bad, their just a fool. XD But hopefully the less rudr ones can learn from these lessons. :p
Alpine of the IceWings 4 years ago
platypuses dont have nipples, they also glow in the dark and the males are venomous.
Elizabeth Molloy 7 years ago
I hope he blushed because he realised his stupidity, not because he had to admit to having nipples ...
ola wilczek 2 years ago
Platypus is a mammal and even females don't have nipples. They sweat the milk on their belly and kids lick it off
Magdalina777 7 years ago
Platypus...platypi(is that the right plural?) don't have nipples either. Not even on females. Of course, there's a whole lot of weird about a platypus even without that.
#16
BREAK YOUr perceptions 7 years ago
and she thinks a scammer would be happy? those jerks are always jaded
Yasmin Janette 7 years ago
How dare you be cheerful and happy, just make sure you sound miserable to the next person you speak to. lol
Meghan Crownover 4 years ago
...I'm so confused THE CUSTOMER called tight? So it can't be a scam unless they got the wrong number
Blue Banana 7 years ago
Years ago, when I started working in an office, one of the things we were taught was that when answering a call, take a few seconds, a deep breath and smile, then answer the phone.
#17
Marie-Louise Chenois 7 years ago
You got my respect for saying this that SHOULD be obvious but sadly doesn't seem to be.
Load More Replies... earringnut 7 years ago
i wonder how many "you people" she's tried to "help"?
Load More Replies... Jef Bateman 7 years ago
This customer was definitely out of line, but it is hard to know when you should help somebody out. For example, I try to open doors for people with walkers or wheelchairs (if there is not an automatic door). Usually people really appreciate it, but I always have to do mental calculations to determine whether I will be helpful or meddlesome.
adoracat 7 years ago
As someone who uses a power chair and appreciates common courtesy, thank you. And might I suggest a simple "can I help you?" if you aren't sure? Sometimes it's needed, sometimes it isn't, but a polite offer generally will get a polite response back. :)
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Kristin Connon 7 years ago
People in wheelchairs can also punch people. Really hard. Their arms are super strong. Just sayin'...
Amanda Kirby 7 years ago
Unfortunately I encounter this at work all the time. I have a disability that is largely invisible except for my weird gait. People often talk to me very loud and in tiny words as though my limp is an indication of an intellectual disability. My favorite is when customers offer unsolicited advice/comments: "You should really see a doctor!", "Have you tried yoga/herbs/crystals?", "What's *wrong* with you?!" I've worked in the same bakery for ten years, and while my responsibilities mostly pertain to service and logistics, I also receive and store our dry goods i.e. repetitive heavy lifting.
Kristel 7 years ago
That's sounds so annoying. Luckily they don't talk loud or baby talk to me. And I am hardly asked if I need help. So I don't have these problems much. But I have had a few occasions. So I know how it feels. Must be terrible. The only thing that happens regularly, is my taxi drivers pushing (wheelchair) me to the taxi when they pick me up at the front door (the taxi parks at the back of my house because in the front there is a bicycle-path, and we have a few steps in our backyard). While I am very capable of pushing myself around, some of them just do it without offering. But that's not so bad. Even though it's a small distance, sometimes it is nice being pushed around, especially when I have very low energy.
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Mel 7 years ago
What's horrible too is when you have a non-visible disability and people slam you for "claiming to be disabled". I speak from experience.
Kristel 7 years ago
Oh yes. I have heard many stories about for example people using their disabled parking card when they have CF (example). You can't see anything “wrong” with them, but they are out of breath in a few yards. They get comments all the time, because there is nothing visibly “wrong” with them. I'm in a wheelchair so I don't have this problem. But I've heard many cases when at the rehabilitation center, in the beginning of my disease. I only had 1 problem while talking to someone official of our city to make a request for getting my disability card. That woman said I could only get it, if I could not wait alone the moment when someone (I do not drive myself) put me out of the car (out of the parking space), parked and came back to me. Later applied for a disability parking card online and got it immediately. So it is not only people outside or customers or something. Even people in the care of us.
Load More Replies... Kristel 7 years ago
As a disabled person myself. Indeed, most of us do not need any help, and if we need help, we'll ask. There are a few (like I was at the very beginning, still insecure in a wheelchair) afraid to ask help. But mostly they are easily recognized by their looking around at people. In this way they try to ask help, seek contact, but are afraid to help. So if you see someone looking insecure and/or looking at people around them, you can offer help. This is my view at least. But like Jef Bateman said, sometimes it is hard to spot.
#18
The Cappy 7 years ago
In her defense, it wasn't going to have worked if she'd used it correctly either.
Blue Cicada 7 years ago
Any quality moisturizer will soften the skin and restore some elasticity. Won't make the wrinkles go away, but they'll be less distracting and your skin will have a better appearance.
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Meghan Crownover 4 years ago
...did they die? Was it poisonous? Cause if so you could be sued by her family
#19
Katinka Min 7 years ago
I often think, at first, that some stories on www.notalwaysright. com are fake, but many years ago I did work in a callcentre for a large part of a year and I believe all of them. It just mystifies me how some people manage to function, feed and and dress themselves and have an actual job.
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Jane Alexander 7 years ago
"Can we get back to my problem now?" I'm afraid I would have asked "Which one?"
Alex Craig 7 years ago
I hope it is a fake because that is too scary tho think there are people that moronic walking among us.
#20
Luca Gotta 7 years ago
*John Cena's theme playing loud as hell, whole team of employees shouting WHOOOOOOOOO BBBUUUURRNNN*
Kjorn 7 years ago
i saw video of worker at drive thru throwing soda at costumers... that should've happen here
#21
earringnut 7 years ago
i just read this in sterling archer's mother's voice
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Matthew Hyder 7 years ago
Geez, these people don't even deserve to be served... What are they, royalty? :p
#22
Waid 7 years ago
I worked as a customer service rep for years. I love this stuff and have heard some dooziies. If I can share my favorite was this. I worked for Dish Network doing tech support and customer retention AKA cancellation. I also did everything else like billing and sales. Agent transfers angry cusstomer to me to cancel service. Me: (stupid greeting and branding script) Customer: Your equipment and service is c**p. Cancel my account. My remote won't work and all I see is a blue screen on my TV Me: Sir based on your phone number I see your account was canceled about a month ago. I am happy to help and also have a Tech support level 3 certification. May I please have your current account number? Customer: I don't have my account number the last agent had my account. Me: Yes, this account is disconnected. Customer: No you idiots came out here on Monday and installed my satellite dish. Ne: Ok, I'm glad you returned to us. You might have a different account number, I can look it u
#23
Zenozenobee 7 years ago
That's not only sexist stereotypes. I mean, asking your daughter to look like a stereotyped girl is wrong, but "sexy", "mini skirt" and showing "cleavage"??? I have no word.
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pusheen buttercup 7 years ago
As far as I'm aware the correct way to dress for most job interviews normally doesn't involve push up bras or mini-skirts- a good white button-up shirt and slacks is what most people expect to see. But congrats to her daughter for applying, I hope she got the job!
Karrie Moran 7 years ago
I hope her mom didn't find the outfit items she was looking for....
Load More Replies... Luenne Almeida 7 years ago
It sounds like it's the mother... Those ridiculous lines of thinking sounds like those " former cheerleader " type of mom who doesn't accept their children to be different
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Brandi Alcock-Allen 7 years ago
As a female who has worked as a programmer for 10 years, I’d have NEVER been hired dressing like that. I know companies are not supposed to judge based on clothing, but I would have struggled to gain even an ounce of respect.
#24
Hans 7 years ago
If some people would get a slap on the left cheeck for everything stupid they say, and a slap on the right for every time they behave as an a*****e, you would not know which cheeck was more bruised.
Ehren Thomsen 7 years ago
This is one of the BEST comments I've ever read, Hans, Respekt!
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Random Fact 7 years ago
As we all know, the country of Asia has 3 continents: the Red Chinese, the North Koreas, and Mystic Japan
pusheen buttercup 7 years ago
Sometimes customers have just asked me "Uhm... what are you?" xD There are many possible interesting responses but I normally go for "Sales associate" unless they inquire further. I used to tell people where I was from, but got tired of saying the same thing over and over again.
Analyn Lahr 7 years ago
It should be legal to slap people like that customer. I'm sorry but it should.
Kc Nordquist 7 years ago
Why on EARTH is it important to find out the nationality of anyone, let alone someone working in a store? Then argue with them!!??
#25
Sarah Figini 7 years ago
I worked as a glass collector in a bar when I was 14. A man actually bit my a*s once when i was clearing his table, then his wife had the audacity to shout at me and blame me for 'encouraging him' because I was wearing tight pants.
pusheen buttercup 7 years ago
dear god, really? That's sexual assault... and you were 14? So young. That man sounds so creepy!
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Echo 7 years ago
Please don't group them all together as though it is a man thing. I don't know what the hell is wrong with a lot men, but this is not normal behavior.
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Aimee Turner 7 years ago
I'm a 16 year old waiter in a small restaurant, I'm lucky enough not to have had anything like this happen before, so far the worst I've gotten are rude customers, and a couple of people that were clearly stoned (it was so obvious that they were, and I'd never seen a stoned person before). This is one thing I'm almost, like, afraid of.
Volcanor 7 years ago
Well, sexual harassment is also illegal in the US, so....
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Kristin Connon 7 years ago
It's sad to say that every woman has at least one story similar to this, and most, if not all, men. Sexism just sucks. Period.
TropicalPanda 7 years ago
I can't help but wonder what would J.K Rowling do in this situation ;)
Marnee DeRider 7 years ago
From Encylopedia Britannica: "One thousand years ago in Heian Japan, a woman of whom little is known was widowed. But for her personal loss, that woman, known as Murasaki Shikibu, might never have written Genji monogatari (c. 1010; The Tale of Genji), which is considered the greatest work of Japanese literature and THE WORLD'S FIRST NOVEL."
Matthew Hyder 7 years ago
Dude, there's ALWAYS been female authors. o.o I mean, there's at least J.K. Rowling, the person eho made Harry Potter, and people who make romance novels... Even Twilight, by Stephanie Meyer. :p
Elizabeth Molloy 7 years ago
What gets me are the stupid people who are PROUD of being stupid.
#27
BREAK YOUr perceptions 7 years ago
if this exchange happened i think it was a prank. i dont think the biggest dummy would even go that far.
Bella Smith 7 years ago
All these customers are just so unimaginably dumb! I don't know what to believe
Reid Miles 7 years ago
Was one a support person. Hzd a women call and say her mouse didnr work. Turns out it wasnt plugged in.
#28
Ehren Thomsen 7 years ago
Kudos to the customer for not only realizing his error, but also understanding the OP comeback!
#29
Thegreatcountryofverden 7 years ago
I imagine that after she said "FIVE!" a child started singing: "One i caught a fish alive!".
#30
Tiny Dynamine 7 years ago
The amount of stereotypes someone uses is inversely proportional to their level of education.
J Perry 7 years ago
Unfortunately not. I know of a lot of people with university degrees who are awfully racist or un other ways prejudiced. Education has nothing to do with being an a*****e, just like being elitist or classist doesn't... Or wait a moment... 😜
Load More Replies... Pi... 7 years ago
Contrary to popular belief, the Amish aren't opposed to electronics to assist them in their work. Many of them use power drills and saws to work with lumber. They just live modestly without decadent behaviour, that's all...
Carmen Devore-Blakestad 7 years ago
They've had to adapt to the changing world. I couldn't live my life like they do, but I admire the Amish for trying to keep to the "old ways" as much as they can. They truly are unique. (A side note: They need to use power tools for woodworking or they would never be able to keep up with the demand for their furniture. They make the most beautiful furniture. Simple, clean lines. Wish I could fill my house with it!)
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#31
Bunnies4Zwin 7 years ago
I get annoyed at people who don't ever tell off their children. Even if they are punching your legs nonstop. (happend to me)
Heather Buchman 7 years ago
Snot nosed uncontrolled children with parents who egg them on or ignore them = criminals and Jack assess of the future.. it's the cogs in the wheels that keep our judicial system so busy.
Load More Replies... Erin Sheppard 7 years ago
I would have sued the woman. Screw her for thinking she can treat ANYONE that way and allowing her child to be an entitled BRAT!
Morgan Brock 7 years ago
My patience would have crossed the limit, and I would have given that lady a piece of my mind. Losing the job would have been totally worth it. Children like that are a HUGE part of what is actually wrong with this world.
Gabi Horvath 7 years ago
So they had plenty of things in the cart but they somehow even managed to pay for them and leave the store before security got there. Must be a very slow security.
I Love My Dog 7 years ago
The security guard there must be like the security guard at my local supermarket Tesco. He's HUGELY overweight by at least 150 pounds in his late 50s and you can hear him breathing from at least 10 feet away. And he's the only security guy working there. My granny could outrun him
Load More Replies... Sarah 7 years ago
This is so infuriating! I witnessed something similar. But the situation was solved in some apropriate manner. :D A kid was bumping a shopping cart repeatedly against my feet, so I asked the mother politely to stop the kid doing this. She replied "I will not, because I educate my child anti-authoritarian. He should know for himself what is right and what not." And the kid continued to bump the cart. Then a Punk steped in and emptied a whole bottle of ketchup over the mother and said "I was also educated anti-autoritarian." I just couldn't stop laughing. xD
Hawk 7 years ago
That kid and parents are totals a******s! I’d wait till they come back or look at the security tapes to have the security go get them
Blue Cicada 7 years ago
I look at the camera and say the time out loud. When the nasty customer asks what I'm doing, I explain that I'm noting the time, because it's easier to find the right spot on the security tape if I know the time. I do this in the classroom, too (though I rarely need to involve administrators in a classroom behavior issue).
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Usernameofgag 7 years ago
Sometimes I think we need license to have a kid. It is a big responsibility after all.
Nikki Angulo 7 years ago
Shoulda have refused service and called security tellling them come STAT!
#32
Sol Connor 7 years ago
Personally, I found this story well funny, I hope I'm a mad old purple wearing lady instead of part of the beige brigade
adoracat 7 years ago
I'm 54 and rocking magenta hair. Mama (who is 73) buzzed her hair ALL off in November to support her friend who is going through chemo, and has decided she's never letting it get over a half inch long ever again. Her hair is completely white. Life's too short not to have a good time!
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#33
Dukki Moon 7 years ago
I'm not sure about this one. Never in the history of frozen yogurt has it ever come out LESS than you expect. It's usually like this: Expectation=$5. Reality=$51,500.99, because SOMEONE had to add Heath Bar crumbles, LINDA.
#34
Robert Morson 7 years ago
Agreed. I was expecting him to claim that the cashier changed the text while he was paying and demand that she be fired.
Load More Replies... Ehren Thomsen 7 years ago
Wait, this is an example of a client being right, because he made originally a mistake, noticed it by himself, and explained it reasonably. His motives for returning the card were valid.
Magda Jozsa 7 years ago
My brother gave our mother a birthday card once with the message inside saying from "your little girl."
Quinn Alexander 7 years ago
I'd still give it to her if I had a wife. Get a good laugh out of it. Do it to my younger (adult) siblings with 'Happy fifth birthday' every year.
#35
Lynn Donovan 7 years ago
Useless trivia: in France we use first names instead of NATO phonetic alphabet. B as in Brigitte, D as in David...
Tiari 7 years ago
We Germans mostly use names too! B is Bertha, D is Dora.
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SanchaTheSeeker 7 years ago
You don't need to be in the military to know this. 1. It's an internationally recognised key and 2. ''me' is saying the words so you mess the letters up
Luca Gotta 7 years ago
problem solved.. I'm Italian and since almost every letter in the alphabet sounds just like they would when used in a word, I just use whatever comes to my mind
Marnee DeRider 7 years ago
When I hear a word, I don't automatically think or see in my head how it's spelled, so hearing "B as in Bravo" instead of just "Bravo" would be helpful to me, also.
Maria Ofar 7 years ago
in mechwarrior online, we use whatever word we think of "lights focus on Watermelon, i need missiles on Unicorn"
Echo 7 years ago
Growing up some of my first jobs were phone tech support. I had 2 letter sets. If I started bravo'ing and delta'ing and the customer got lost I would switch to the second string of apple, baby, Christmas, dog, elephant. Never had anyone not understand me because I didn't say C as in Christmas though. Sounds like one of those people who like to be difficult because they wear the "I'm getting old" badge. We had quite a few of those folks. They typically told the best of stories though.
#36
D.S. Watson 7 years ago
If this is true, then it sounds like this person was just looking for someone to abuse.
Arwin Cipher 5 years ago
The Lion, The Witch, And The AUDACITY OF THIS BITCH LIKE WHAT THE F**K DUDE!
#37
Blue Banana 7 years ago
OK, bit confused. The caller wants to arrange a pick up in Paris, but the company is in Boston USA? How does that work?
Elizabeth Molloy 7 years ago
Sorry, where on earth do you go to school and NOT learn Roman numerals?
#38
Panda L❤️ve 7 years ago
No what gets me angry is we can completely accept US currency here in canada (use it all the time bills change even our tim Hortons honner the exchange rate) as if who cares why cant they just pay mpre Canadian money like i do less American money and go by exchange rate.
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Daria B 7 years ago
It's still a foreign country with a foreign currency, so....
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Danny Lee 7 years ago
If the total is $9.67, then the ten dollar bill should have just covered that without the Canadian quarters, sooo....
Monika Soffronow 7 years ago
He wanted to get a dollar and a few cents back.
Load More Replies... rakuninaru 7 years ago
The entire continent is called America. America is divided into South America, Central America, and North America. USA and Canada are in North America. So, the customer was right in that point.
Daniel (ShadowDrakken) 7 years ago
North America and South America are separate continents... Central America is part of North America, and is only a cultural region, not a national region XD
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Robbi King 7 years ago
Canada is in North America, not America. Plus, we have no problem taking American money here. Even when the US dollar was lower than the Canadian dollar. Never tell Canadians we are part of America. We differentiate ourselves quite a bit as we are a whole separate country. It is like comparing Australia to New Zealand. You will get a lot of negative feedback.
Ellen Light 7 years ago
You can't get a store in Florida to accept Canadian coins. They absolutely refuse. When we lived in Michigan a large portion of change was always Canadian. I know some vending machines won't take them though.
mbergen 7 years ago
Of course, their worth more! (Well not really, just in theory, stores won't do exchange rates on change)
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Robb Merrill 7 years ago
Technically, the US does take Canadian coinage that is the same as US coinage, nickles, dimes, pennys, quarters. Most states don't know this unless they're near the border or Alaska. Even then there are places that don't understand we have a treaty between our countries that say we will take each others coins. Now, who can name a US city that doesn't take US coins or money (well they will but they prefer Canadian cash)?
#39
nixoloco 7 years ago
The customer probably got a ticket for misusing the emergency 911 line.
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Arwin Cipher 5 years ago
She shouldn't have called 911 because she could've gotten arrested for the charge of misusing an emergency hotline.
Vicki Gerlich Neus 7 years ago
Could have bought it back for 1/2 the price then maybe sell it again.
The Redhead 2 years ago
Well thank God people weren't flooding the lines with non-emergencies so she could get through with a real emergency
Lorie McVay 7 years ago
easy a cop showed up and told the stupid lady to leave her yard and to not return or she will be in jail for harassment and to get a damn brain
#40
Analyn Lahr 7 years ago
Um...sure let me just have a séance and ask him to record it. He can probably even do all the voices since it's a play.
Josiane Roy 7 years ago
Sure, just give me 10 minutes to grab my passport, my shovel, and book a flight. I'll have your audio book recorded and ready in two weeks if I make it out of jail on time. Geez. Huffing paint much.
Lorie McVay 7 years ago
okay ma'am ......let me just study up on necromancy and summon him to make him read it to you
#41
Louise Brigance 7 years ago
This sounds remarkably like something I would do...oh, painful, ROFLOL
#42
The Cappy 7 years ago
That's a Yogi Barra joke. If this conversation really took place (big if), then your customer was making a joke and it flew right over your head. But you came here and tried to act like you're the one with the sense of humor. There's irony in that... which you probably also don't get.
Karrie Moran 7 years ago
There's actually a video where a guy is asking his girlfriend a question like "Would you rather have a medium pizza in 8 slices or 12?" and she kept answering 8 because she couldn't eat 12
Awatif Ahmed 5 years ago
That customer was joking with you LEL & you're the one who got fooled
#43
Heidrance 7 years ago
and a library card is basically UNLIMITED books. "for your fifth birthday, we are getting you ALL THE BOOKS!"
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Jimi Marie Trevino 7 years ago
Oh geez such a horrible parent for wanting their child to value and develop a love of books and reading! For shame!
#44
Rob Williams 7 years ago
Probably true! I used to work in beers, wines, and spirits and you wouldn't believe the number of times I found kiddies clothes, toys, sweets, etc. dumped on my aisle. Parents had obviously decided to forget the treat for their child and decided to buy some beers for themselves instead.
Load More Replies... D.S. Watson 7 years ago
I was once in the grocery store and this lady was there with her toddler buying milk, beer, and cigarettes. She didn't have enough money so she told the cashier to take out the milk. The toddler started crying. I paid for the milk.
Beth Arriaga 7 years ago
Bless you for paying for the milk. The woman didn't deserve your kindness, but children don't choose their parents and your act may be the only decent one he sees as an example.
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Mixedupste 7 years ago
Thats about right!!! I can't afford to eat but i'll have 20 Lambert and Butler and 2x £5 scratch cards!!
Paul Hutton 7 years ago
My last job was maintaining foreclosed houses for the bank and we occasionally cleaned them out. I couldn't tell you how many had scratch offs and satellite tv equipment.
#46
Tegan Frid 7 years ago
Maybe he was a funeral director when he was young? Or a serial killer it's hard to tell.
Matthew Hyder 7 years ago
Okay, this is kore of a creep factor... Reminds me of that one guy's parents from Gravity Falls, that punk/emo guy that's Dipper's rival for Wendy, Robbie or something. :p I think his parents do something with cemetary or funeral related stuff and are filled witj black comedy, this guy coukd be one of those creeps, LOL. XD
alwright 7 years ago
OMG yeah that's totally them XD Maybe the cashier was wearing a pretty sweater XD
Load More Replies... Pragya Fating 7 years ago
What u think u r not gonna die? He spoke logically without inhibitions. I knw u don't wanna die early bt eventually u will.
John Hardin 6 years ago
An old expression from the WW2 generation: "die young and make a beautiful corpse"
Thóra Róarsdóttir 4 years ago
Y'all, he's old. A majority of his friends are now corpses. He's thinking like an old person while we are thinking like young ones
#47
Johanna Zamora 7 years ago
you can't play the "I like a well done pork chop" against the "hey this is burnt, give me a deal" they cancel each other out.
RaroaRaroa 7 years ago
Customer is crazy of course, but geez, what kind of restaurant burns a pork chop?
#48
Daniel (ShadowDrakken) 7 years ago
And this is why I never use those b******t terms at coffee shops. I either say Small/Med/Large, or I specify the size in ounces if they happen to have it listed. That way The size name is always accurate.
adoracat 7 years ago
I'm like that, too. I'd rather be accurate in what I want than try to remember which term the place uses. Medium iced chai tea latte is a plain order to understand, lol!
Load More Replies... Ephraim Bane 7 years ago
Spanish translates to "Yes, sir, I speak Spanish. Would you like something else?" And don't yell at me for Google translate. I speak Spanish.
Master Markus 7 years ago
Why would someone yell at you for translating a simple sentence, even if you DID use Google translate?
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Erisa Desu 7 years ago
that reminds me the conversation in Rolemodels where Paul Rudd is complaining about the names.
#49
Monika Rhodes 7 years ago
That only works on Nokia 3410, you could teach it how to dive in water for hours and the damn thing still worked fine :D
Lin Jun Lee 7 years ago
Galaxy S5, S7, S8, Note 8, iPhone 7/7 Plus, iPhone 8/8 Plus (ok not really for the iPhones but the S8 maybe)
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Sonvait Sung 7 years ago
Bwa ha ha ha ha seems like his brain is also pretty soaked he ran his phone under the tap...
Lorie McVay 7 years ago
........... i really hope that person just handed them the phone back and just left and got the manager
#50
Hans 7 years ago
Me: "Just slowly start feeding the bills into the card reader slot when I say 'no'."
Kathryn Baylis 7 years ago
Back in the day I worked for an agency that handled vacation beach house rentals. Back then, we let customers fax their completed rental contracts to us, and we'd call them for payment (this was a while ago). One customer faxed their contract AND a cash deposit...and truly did not understand why it didn't confirm their rental.
Just JoLynn 7 years ago
When I go online to pay my water bill one of the options they give you to select from is cash. Make me smh every time I log on to pay.
#51
Kiahna 7 years ago
Oh my gosh, if I had Patrick Swayze's ghost in my room, I would never leave.
Load More Replies... Nadine Ducca 7 years ago
I had an unexpected ghost in my room when I went to Lisbon, Portugal. I could feel it sit on the edge of my bed and then it would start to tug at my covers. At first, my half-asleep mind for some reason thought it could be a rat, so I got up and searched the room. Nothing. Got back into bed and felt the ghost sit down again next to me and start tugging on the covers again...
Santiago Marenssi 7 years ago
that is not a ghost, is a kind of dream disorder. When you are in this state you tink you have tour eyes opened but realy you are sleep, but in a very particular sleep state where you think you are awake but you can move at all. Usually some people can hear some sounds, other times it's possible to perceive humanoid figures but the scariest of all are the times you can feel physical sensations, like a person siting on the bed. I had this kind of disorder for many years, the first times i was very scared, but given time I get used to it and started enjoying the free trip.
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alwright 7 years ago
How can you be sure? Everything that is fact was once speculation...
Load More Replies... Arwin Cipher 5 years ago
Lol. Tbh, I'd probably be complaining if the ghosts were too NICE! I'm the kind of person who would enjoy rooming with The Sanderson Sisters, or (if he wasn't such a pervert) Beetlejuice
_WEIRD_ONE_ 7 years ago
or they expected me ( yes u know how ive been saying im twelve? 12 years dead...)
#52
Annika Hanson-Carlson 7 years ago
I red it in Isabella’s (finish and Ferb) voice
Load More Replies... Jilltdcatlady 7 years ago
Why do cashiers in pharmacies insist on asking how you are? I put a prescription antibiotic and pain relief capsules on your counter... EVERYTHING IS PEACHY FINE, THANKS FOR ASKING!
#53
#54
Ehren Thomsen 7 years ago
Actually no, goat milk has a stronger flavour than cow milk, but it's quite enjoy... *realization strikes* OH MY GOD, i fell for it! Well done, Tamara!
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Herb Eaversmells 7 years ago
Goat milk is actually delicious and much more nutritious than cow
Isabel Care 7 years ago
Goat milk is good, only need to strain the hairs out then it's ok to drink
#55
Betsy Knox 7 years ago
So if it's in Israel he won't be able to talk to them in Hebrew?? I don't understand this one.
#56
adoracat 7 years ago
I've had my doctor tell me to eat something salty because I normally DON'T salt my food, and my sodium levels were too low.
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Weeping Willowz (WeepingWillowz) 7 years ago
Salt is only dangerous if you cover your food with it
TreesInMyFace 7 years ago
Actually sea salt is very healthy for you. I cured my Lyme Disease by eating a cup of sea salt every day. It's table salt that you shouldn't eat too much of.
TreesInMyFace 7 years ago
Actually, sea salt is very good for you. I cured my Lyme Disease by eating a cup of Himalayan sea salt everyday day. It's table salt that you shouldn't eat much of.
Blue Banana 7 years ago
The packs of table salt in my cupboard say that they are sea salt.
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Just JoLynn 7 years ago
I've had this happen to me many times. I feel for anyone who has to deal with that.
Toni Carroll 7 years ago
I have been this customer several times. It's easy to get in a zone where the brain seems to disconnect. It's funny later to think on what I did when brain gets into gear again.
#58
#59
Fernando Jones 7 years ago
This reminded me of when I worked in a Used Video/Entertainment Store in the Midwest. A woman came in screaming and I ran out of the office to see what the matter was... she was livid. We apparently were playing vile, rude music (I had the benefit of a doubt as the employees I had sometimes would change the music to death metal and curse word laden songs when I wasn't caring too much and the store was empty) I checked the music history and it was *NSYNC, specifically "Bye Bye Bye" when I looked at her, she yelled at me that it was insinuating that we wanted her out of the store and that it was devil music... I couldn't stop myself... I burned red and laughed way too loud and walked back to the office, not even caring what would happen after.
Luca Gotta 7 years ago
Oh my God sir I'm terribly sorry holy c**p let me turn this s**t off oh God barbie is killing my brain please sir help me I hate barbie
Meghan Crownover 4 years ago
I agree with this person Barbie makes people insecure about their bodies
Ford MasterofDestruction 5 years ago
Barbie movies in general suck. I'm with the customer on this one.
Arwin Cipher 5 years ago
It's a bad movie but not in the way she's saying. It's not bad because of stereotypes or any s**t like that, it just is a bad movie
#60
Jessica Stohr 7 years ago
Reminds me of my lost baby blanket that they threw out immediately upon finding :(
Annika Hanson-Carlson 7 years ago
I lost my stuffedanimal elephant on a plane, I wonder what happened to her, poor Kokie 😭
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Randomcthulu 7 years ago
I used to be a front desk manager at a hotel, we had a similar Lost & Found policy. We once had a guest call up screaming and swearing that her pearl and diamond earrings were missing and that she knew that our $&@#ing housekeepers took them. I tried to calm her, and eventually turned her over to our manager as her language etc was escalating. Please note that NO earrings had been found and that we had a VERY good staff. All staff members were questioned by the manager regarding these earrings. About a week later, the same guest called back, very contrite and apologetic. She'd found them caught in the seam of the lining of her suitcase. I will say that if we ever found anything even remotely valuable,valuablewouldwattempt to
Blue Banana 7 years ago
She spent the last 6 months on an overseas jolly with her boyfriend. Wouldn't want the wedding ring until she returned home to her family.
ShiftyLookinNinjaPandaGirl 7 years ago
This happened on my Mothers Birthday, we went to a hotel and we invited our cousins, and family over to party in the lobby. We ate cake, and all that.
Susanna Vesna 7 years ago
I do get the hotel's policy, but seriously- how hard would it be to keep a wedding ring in storage for longer than a month? I mean- it is tiny!! The woman is an idiot for sure for waiting SIX months...but still...
I Love My Dog 7 years ago
She said that she was out of the country since she last stayed there. How hard would it have been to call from another country? There are phones in other countries too you know. She could easily have called earlier.
Load More Replies... Tiny Dynamine 7 years ago
It's also the woman's fault for not realising she'd lost her wedding ring for 6 months.
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Nadine Ducca 7 years ago
Wow. Sounds like the sandwich wasn't for her but she felt the need to spew out how vegetarian she was anyways...¿?
Joe Dinger 7 years ago
She wasn't vegetarian, she used it as an excuse to make sure everything was cleaned before her food was made
Load More Replies... Sanne H. 7 years ago
I know someone who is a "kroketvegetariër" (croquette vegan). She eats strictly vegan, but makes an exception for croquettes (the Dutch ones, with veal in it) because she likes the taste of it so much :-)
Hilzillah 7 years ago
I could be one. Kroketariër. Just only eat kroketten. It saves lives you Know!
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RaroaRaroa 7 years ago
A classic case of someone so desperate to be special and noticed that they make stuff up about themselves.
#62
This Lil Raccoon 7 years ago
Cornobble: (Verb) to slap or beat someone with a fish Cornobbler: (Noun) A person who slaps or beats others with a fish
Randomcthulu 7 years ago
My mission is now to figure out how to use that in an everyday conversation
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Arwin Cipher 5 years ago
What. My brain cannot process what is going on here. I will find you, fly to you, and slap you with a fish????????????? 🐟🐠🐟🐠🐟🐠🐟🐠
Foxyloxylou 6 years ago
i was worried the fiance would be the rude one. thank goodness i was wrong
#63
Addison Lopez 5 years ago
They seem rude but I can Kinda see why they might ask for napkins. What if they had a baby and baby just spit-up or what if they had any other type of child or being that threw up and they were trying to clean it up and not leave it there. If anything other tan one of those scenarios didn't happen then that wouldn't be as understandable.
#64
Potato 7 years ago
I am not sure how the age limit change will help though. People older than 21 can get angry as well.
Sayouri H 7 years ago
Teens are worse... dude. Teens have that "drama queen" blood in them. Haven't you been there to know?
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Bluebell Rizzi 6 years ago
I hate when people give their age group a bad rep just because they're incomprehensible dickheads
#65
Kylee bettencourt 7 years ago
This is total b******t. Im from alabama, live mass. and thou it may take a couple seconds for some to understand what we are saying, we know we ain't speaking two different languages. (Unless one were to speak french due to the French Canadian population up there)
Susanna Vesna 7 years ago
oh boy...That's why they think Russia is attacking them. They must think Russia is in Massachusetts!
#66
Vicky Zar 7 years ago
In Germany we use the 24h system. We do not have am and pm For children the latter is easier, I think
D.S. Watson 7 years ago
I've been using military time for years here in the U.S. If someone is confused I tell them to subtract 12.
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Mont 7 years ago
Technically it would be 1800 hours in the military, not 18 o'clock. Doesn't make sense why he wouldn't recognize it after serving.
Miriam Brose 7 years ago
I always wondered why they would say this so often in the movies. I am from germany and did not know that you use this as military time.
Miriam Brose 7 years ago
I always thought you only use the am/pm thing...
Load More Replies... Aimee Turner 7 years ago
I use 24 hour system for no reason whats-so-ever, I just want to. I sometimes text people saying, "Lets meet at 2000 hours at the movies." They've learnt to deal with it. No one else I know uses it, its common to use the 12 hour system.
Lorie McVay 7 years ago
clearly the dude lied about serving in iraq ,because they drill that s**t into your head
Lenka Smetanová 7 years ago
we using 24h system too in czech, but in speaking language we say "We mat at two o'clock" and meant 14 o'clock
#67
paulo marreco 7 years ago
Yeah, come back later. Like, about 50 years later; maybe then you'll find all the holograms you want.
Miriam Brose 7 years ago
Reminds me of an older "Lustiges Taschenbuch", which is an comic book in germany. In one story which plays in the future Donald has an TV that works with holograms. It turns the home into the film.
Miriam Brose 7 years ago
What means that you're INSIDE the film but it can't harm you because it's just a hologram.
Load More Replies... Lorie McVay 7 years ago
i think she meant to say oh ....okay well see yah later and then goes to freeze herself for 100 years
ShiftyLookinNinjaPandaGirl 7 years ago
~50 Years Later...~ Oh Sunny, where are the hologram movies, like you told meh 50 yrs ago!?
#68
CyanWillow 5 years ago
I desperately want to know what this lady's issue was & what book she was hunting for.
#69
#70
Iffydust 5 years ago
Yes people are stupid. I worked in a store and smoke alarm went of. Customers still tried to enter while we evacuated and saying "but i only need a few things"
Load More Replies... Lenka Smetanová 7 years ago
well... sometimes i live with a few last money until payment from work, and whe I paid for food and dont get it, it would be really big problem for me. So... I would never act like that woman, but mabye she had some similliar problem like me.
Teri Donovan 7 years ago
Well, I have to wonder...if the cashier had time to set the money down...why did she not just hand it BACK to the customer?
Jana Spreemann 7 years ago
I bet there would have been enough time to just give her the money back. Seriously.
#71
adoracat 7 years ago
Praying is making a petition to a god. She's got the concept, just not using it in the generally recognized manner!
Load More Replies... Arwin Cipher 5 years ago
Oh no! Praying against me! Whatever will I do-HOW ABOUT THIS?!? *throws Torah and multiple pride flags at the disrespectful bitch* get dunked on
Taryn Wallace 7 years ago
She sounds like one of those people who prays to win the lottery but never buys a ticket
Alex Craig 7 years ago
A true Christian. This is why I hate religion. No God would pray against you. Just evil people do.
#72
Sarah Figini 7 years ago
man, you must have been so disappointed. I would much prefer to see batman raise bats then save a city with a utility belt
Load More Replies... D.S. Watson 7 years ago
This is just like those idiots who take their kids to see Deadpool because they assume all super hero movies are family friendly. Dumb.
#73
Sarah Figini 7 years ago
If that was my kid and their vomit, i would for sure be cleaning it up myself.
ShiftyLookinNinjaPandaGirl 7 years ago
One time i was in a movie theater, and i had my seat number, and when i got to my seat, there was a baby, and a mother, the baby was in one seat, and the mother was in the other, me and my friend Lizzy had been searching for the seat for 45 minutes, when i said" Mam, this is me and my friends seat." She then replied with" OH Really? I thought it was mine!" I realized she had scoffed after she replied to me. She then Mumbled under her Breath" Black people." Then i said" Excuse Me?" She said" Yea, i said it." She then stood up and grabbed her baby. Took off it's diaper, then let the poop in its diaper reach the seat. But the greatest thing was that i got to share a seat with my friend. Also, the funny thing was, the baby Barfed on the mother after she walked away. But i still remember that after seeing Jumanji.
Mont 7 years ago
Is there a stereotype of black people purchasing assigned theater seats that I don't know about?
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#74
Susanna Vesna 7 years ago
I dont get people who spend 100s of dollars and then get so f*****g cheap over some 5$! Keep the coupon and try to use it next Saturday!
Carmen Devore-Blakestad 7 years ago
No kidding. I do this all the time. I just use it, or try to remember to use it later on.
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Tim Bouchee 7 years ago
Perhaps this store had a weird system for handling coupons, but most grocery stores can credit you for coupons if you go up to customer service after the fact with proof of purchase in hand. I know the stores I've worked at have been able to. Then again, now that I look at where this took place, it was at a dollar store. Perhaps there was no service counter to correct errors like this. Still, there ought to be something that can be done.
Brittanie Goustin 7 years ago
They didn't have terrible customer service. Most retailers, unless you cuss them out and get thrown out, will do whatever they can to accommodate the customer in any given situation. And Ben I don't think you've ever worked retail. Have you ever checked someone out before? Ever used different forms of POS? Ever had to do a full return with a couple dozen items just to ring them back up and save the customer $5 and causing a huge line to form with all eyes on you cause everyone thinks that you screwed something up? Ever had about 20 mad customers because one customer forgot their coupon that they had with them? If you've never worked in a retail environment then you have no clue
Ben Smith 7 years ago
Yes, I've done those things because I knew what it took to keep a business running. I've been the person checking out, the person who forgot the coupon and the person who stood in line behind the absent minded person. I get that the readers of BP aren't very business savvy, but the comments here really prove it. Yikes. Not a lot of bosses commenting...only low level staff...who will remain low level with this p**s-poor attitude.
Load More Replies... Erisa Desu 7 years ago
you cant' blame a store because the clients are absent minded.
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Painting Puddles 7 years ago
Except bending the rules in most corporate situations costs you your job.
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#75
#76
Beth 7 years ago
Count yourself lucky. I used to deal with an elderly woman with Alzheimers who would come into reception, tell us about her appt, wait, pay, request a receipt etc.... all for in an organisation she had nothing to do with. We'd just do what she asked, make her a cup of tea while she was waiting, call her son and quietly refund him the $ she's paid. She was always very sweet, just confused.
I Love My Dog 7 years ago
You're lucky that's all you had to do. I once worked in a supermarket where I bagged people's shopping. On woman in her late forties asked me to help her carry her bags for. I was used to carrying bags to the car park outside but that's all. We got outside and she said " oh I forgot my husband dropped me off here I'll have to walk home". I gave her her bags and she looked at me as if I had just tried to murder her. She demanded I pick up the bags and told me I had to carry them home for her I told her that management did not permit me to do that. Not believing me she came out with one of my bosses and he told me to help her. I had to carry all her bags 2 miles home. When we got there I got no thank you or anything. When I eventually got back to the store another boss told me off and gave me an official warning for leaving store premises. I told him the other manager said I had to go but he didn't believe me as the other manager lied and said he hadn't. This happened a few times.
Data1001 7 years ago
Welcome to the service industry. It's part of the job. Also, elderly people sometimes get confused and forgetful, yet still deserve respect.
Laura T 7 years ago
Just because you work in the service industry doesn’t mean you don’t deserve a please or thank you, it’s not part of the job to be disrespected.
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#77
Nadine Ducca 7 years ago
Something similar happened to me, but the other way around. We went to a supermarket to get something twenty minutes before closing time and were told that they had already closed the registers... Not cool. It's not like we showed up one minute before closing.
Teri Donovan 7 years ago
Sigh...yes. I can't count the number of times I have explained to employees that we CLOSE at 5. That means, at 5pm you lock the front door and turn off the "Open" sign. It does NOT mean that you shut everything down at 4:55 or even 4:59. And it does NOT mean you get OUT at 5pm.
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Shana 7 years ago
People coming into any type of store 5 mins before closing... "miss, we're closing in 5.." -"Oh it'll just take a minute!" *tries to load cart full of groceries* -_-
Kristel 7 years ago
Oh this happened a lot of times when I worked in a grocery store. So annoying!
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Robert Morson 7 years ago
Rep: "Well, we don't really get that much call for them." Six-Year-Old: "Too bad. If he had a new head, my daddy wouldn't have to spend all his time in the graveyard."
Teri Donovan 7 years ago
Really?? Come on. First of all, who takes a bunch of little kids to tour a plant where they make prosthetics and second, it's a perfectly logical question for a 6 year-old.
Blue Banana 7 years ago
Had an injury. Could not walk properly. Six yr old asks what had I done. Try to be polite and explain how it happened. Six yr old, with wide eyes asks, "What did you do that for?"
Robyn Denton 7 years ago
Some people could do with a prosthetic head - it would have more brains in it than their own head!
Pragya Fating 7 years ago
That's a legit Q so many ppl don't have the mind of there own. So probably they should just start making them.
#79
Teri Donovan 7 years ago
LOL, generally SOMEWHERE the bottom.....where the line is....
Load More Replies... ShiftyLookinNinjaPandaGirl 7 years ago
¨Listen, I don´t need you to tell me what to do, IM A LAWYER!!¨ (Me) Oh really, you are, you looked like a rock.
#80
Miriam Brose 7 years ago
Um... I think that's how it works when you compliment a baby. Or did the other costumer expect an answer from your daughter?
Stan Chung 7 years ago
I made her you idiot! take that thank you or keep the compliments to yourself! lol
#81
Miriam Brose 7 years ago
Reminds me of a man at a doctors office who cut in line an then complained how long he had to wait anyway. At this office they call you as you came...
Teri Donovan 7 years ago
Yeah..sorry. If someone really did that they would be shown the door.
#82
#83
D.S. Watson 7 years ago
Well, the sun will envelope the earth in about 30 billion years, so...
Gabi Horvath 7 years ago
*checks* Congratulations, sir, it's gonna finish two days after the wildfire season starts!
#84
Jade_The_Panda🐼 7 years ago
BUT most refund policy’s say that the item has to have the tag or original packaging, and has to be in good condition.
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#85
Daniel Losinger 7 years ago
True story: I used to work with a Graphic Artist who could only work with the mouse turned backwards.
adoracat 7 years ago
Keyword: Artist. ;). All the artists (graphic and otherwise) I've known have had their own quirks in how they work. So that isn't surprising to me at all!
Load More Replies... Sarah Figini 7 years ago
like people that set their controls in games to 'inverted'. twists my melon
Aimee Turner 7 years ago
My mother once did a course or something of the sort (I wasn't paying attention to that detail). She told the people she was working with to click some things on the screen to progress. One guy had his mouse on the screen of the laptop, trying to click the button that way.
Louise Brigance 7 years ago
Oh well, that makes a huge difference...been there done that! And I, too, panicked that the mouse was broken. LOL
MPaula Whelan 7 years ago
I use the mouse with my left hand on the left side of the keyboard even though I am right handed. Sometimes I forget to tell the tech when I bring my computer in for repair.
#86
#87
Potato 7 years ago
Unfortunately when they're trying to help a customer, they can't really make out the problem and fix it by knowing that they are using a black modem so it is necessary information.
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Lisa Shelton 7 years ago
Should have asked them if it was a black round cable or a flat clear or yellow cable.
Master Markus 7 years ago
This reminds me of a Dara O'Briain bit about how much we rely on modern technology, yet many of us would be unable to explain the workings of it. https://www.youtube.com/watch?v=BVxOb8-d7Ic
Just JoLynn 7 years ago
Same can be said about medicine, cars, food, plumbing, and most other things in life.
Load More Replies... #88
Maualo Velflo 7 years ago
OP was talking to the cashier in the burning building from a few posts back
Lisa Shaw 3 years ago
I took a tech support call for a cable company, guy called in and rather calmly informed me the modem was smoking, I instructed him to unplug it and move everything away from it, he said he didn't think he could do that, I asked why, thinking it was in accessible to him, he calmly replied because it was now on fire and had just lit the curtains, I stand up looking around for the coworker who is playing a prank, supervisor snaps fingers to get my attention, I put myself on mute, she informed me she shadowed the call because someone else from the same household is on another line, there really is a fire and my customer is in shock and locked in a room with the only working telephone for the household, my supervisor has just sent fire and ambulance to the address, all I could do was speak to him calmly and encourage him to move himself in his wheelchair backwards from the windows with the burning curtains, I stayed on the line until I heard rescue force the door to get him out.
Arwin Cipher 5 years ago
Im sorry I just need somewhere to put this Salsa cookies Give me cookies They will give you gonorrhea This octopus Let's give him boots Send him to North Korea Make way for aAaAaAa piece of lovely cake
#89
Tim Bouchee 7 years ago
As much as I think the cashier had the right line of thinking for bagging, they were wrong for questioning the customer. I work as a cashier myself, and if a customer wants something bagged a certain way, I will do it that way. If I feel that there is a better alternative, I will suggest it, but in the end, I go with the customer. Also, even if the apples were on top, the bag can tumble in the car or wherever and then the apples might get bruised. Thirdly, I feel that apples and potatoes together would make a bag too heavy anyways as they're both pretty dense. And last, a bag of lettuce isn't at as big a risk of damage as apples are.
I Love My Dog 7 years ago
As I was working in a supermarket bagging people's shopping a woman told me off for putting the bread on top of apples in case the apples got bruised. She then made a nasty remark about my incompetence to the cashier and told me to stand aside while she finished packing herself. The cashier and I looked at each other trying not to laugh as we watched her put bleach in the same bag as food and a heavy three litre carton of milk on top of a soft sponge cake.
Valerie Bascom 7 years ago
But according to the story, the customer was worried about the apples getting bruised not the potatoes. So it makes sense to put the lettuce in with the potatoes since that wasn't the issue.
Lisa Shelton 7 years ago
Works the other way too. I had a checker try to put my vegetables in the same bag as meat. Gross.
adoracat 7 years ago
Meats, produce, canned goods, bread, eggs, anything not edible...none of those should be combined. Bread and eggs in the same bag SOMEtimes, but that's it. You're taught that in training!
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Sarah Figini 7 years ago
my mum would have dragged me out of there (after paying) and scolded me so hard. Prob would have gotten a little leg slap and it would have been well deserved too
Chess Wizard 7 years ago
Your mother sounds awful, if she would have done that to you for not liking a haircut.
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Miriam Brose 7 years ago
Once I refused to take the... in germany we call that paper we get when payed a "Kassenbon"... The Woman who gut my hair then said: Well, you'll get your hair back. She meant it will grow back and I agreed. I was a bit sorry since she seemed a bit dissappointed because I didn't want my "Bon"...
Shaz Zed 7 years ago
my son was 3 and getting his haircut, he was scared a bit, and kept moving and twitching, the guy asked a few times to stop moving his head and when that didnt work, he looked at me, l said if you move your head and he accidentally cuts off your ear,.... but dont worry, the ear does grow back within a year. he had big fat tears streaming down his cheeks, but l have never seen a small boy siut so still in a barbars chair. MEAN MAAMA. Hey, l always knew a way to get through to my kids, and you know what, they turned out okay, they never burnt themselves on hot stoves, because they knew thew will get burnt and it hurts, they never stuck their fingers in electric sockets, l never had to cover them. Theyre excellent as adults as well and raising great kids of their own. They always want to hang around and wants me to raise them, l said.... wait a minute, didn't both of you call me Hitler secretly?
#91
Miriam Brose 7 years ago
Maybe you should hold a picture of a cow in your store for showing such people... Sadly most people REALLY do not know what a cow looks like. Some people in germany do believe they are purple because of our Milka ads...
John Bennick 7 years ago
"Sadly most people REALLY do not know what a cow looks like..." Out of whose a*s did you pull THAT tidbit of assholean moronica?
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Miriam Brose 7 years ago
If so... Why did they understand any other word?
Load More Replies... Jilltdcatlady 7 years ago
As a little kid(maybe 5) I understood cow=leather, but had to ask my dad where the red cows come from because I got Red cowboy boots for Christmas.
Teri Donovan 7 years ago
I had a roommate freshman year of university (in Wisconsin) who had never seen a cow and had no idea that that's where milk, cream and butter comes from. I was shocked. Yes, she was from Manhattan but they DO have a zoo!
GlassOfWater 7 years ago
Do yourself a favour and google 'highland cows' coz they're hella fluffy and cute <3
#92
Sarah Figini 7 years ago
they can be used for christmas decorations if you worship Satan, maybe ?
Arwin Cipher 5 years ago
This is Halloween this is Halloween haha no it is clearly Christmas (sing this like "This Is Halloween")
Lorie McVay 7 years ago
you know i was gonna say something but sarah figini summed it up pretty damn nicely
Sarah Bull 7 years ago
And points at some of our decorations we’ve .)? We’ve what? The sentance isn’t finished.
#93
Nadine Ducca 7 years ago
lol "that's just sick" like people have some weird sliced cheese fetish. lol
The Famous Junkie 7 years ago
My biggest concern is someone wanting 1/4 of American cheese in the first place... American cheese is the plastic, bright yellow stuff, than cannot actually be called cheese in the UK and is wrapped individually right? The stuff you get in microwave burgers right??
Annabeth Chase 3 years ago
Yes. My little sister enjoys that cheese and I don't understand it. She will eat it with anything, macaroni, bread, plain pasta.
Load More Replies... Lorie McVay 7 years ago
clearly ....his in the closet.............for some fetish..............
#94
Susanna Vesna 7 years ago
If an old lady hit me softly in a joking way, I'd just laugh..Hope the daughter apologized?
Princezz Puffypants 2 years ago
Sounds like she was playing around... that's.... that's what old ladies do....
#95
Miriam Brose 7 years ago
No it wasn't since the payphone could be a public phone. Even they have an own number you can call.
Load More Replies... Luca Gotta 7 years ago
Please refrain from picking up pay phones unless you want to exit the Matrix
Arwin Cipher 5 years ago
CaN yOu ChEcK? Like bitch I can CLEARLY see I am standing OUTSIDE of the auto company
Lorie McVay 7 years ago
this is probly a good reason as to why payphones are super rare now a days just a bunch of weridos on the other end
Rob Williams 7 years ago
I would have just said that someone would be with him in ten minutes.
#96
Sanne H. 7 years ago
Pride & Prejudice is a romantic novel, written in the nineteenth century, and considered to be a beautiful and touching story by many people. Adding zombies to it is just... well... I can't find words.
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#97
#98
Anna Bossert 7 years ago
Police can't do anything if you were hurt by some mean words, honey.
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Carole Reid 7 years ago
Totally inappropriate of him to say anything. I am so glad for the "Me, too" movement. Women should not have to put up with any of this.
Teri Donovan 7 years ago
Customers shouldn't be commenting on your state of pregnancy to start with. This guy was a perv.
pusheen buttercup 7 years ago
Is there ever really an easy time to be pregnant? On another matter, is the customer saying you can get pregnant from oral? (...and can you...?)
#99
Matthew Hyder 7 years ago
They were probably going for each letter in the name of the band if they couldn't find it the first time, I don't think that logic is too bad. :?
#100
Zenozenobee 7 years ago
So... Mr is upset because you are more concerned for his daugther safety tha he is. Interesting.
Princezz Puffypants 2 years ago
Worked at Disneyland. This is nothing. We have women hiding babies inside of their hoodies and pretending to be pregnant so they can ride Space Mountain without using the rider switch (meaning, they'd rather kill their baby than have one or two of their group ride separately). We also have "little people" who do not meet height requirements- we are to inform them of the safety risk, and then allow them to take said risk, if they are over 18. Yes, adult "little people" are allowed to ride... they still might not make it back in one piece...
anotherboredpanda 7 years ago
Should've asked him if he'd like to See his Daughter flying around.
#101
John Bennick 7 years ago
At the local grocery market: WORKER: "Can I help you find something, sir?" ME: "Yes, where would I find the milk?" WORKER: "Right over there, sir." ME: Oh...I see it. Thanks." And I never spoke to him again.
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What do you think ?
SanchaTheSeeker 7 years ago
Not all of these are 'customers from hell'. Some are just downright funny
Jilltdcatlady 7 years ago
Some, I would say, were summoned from Hell to test the people's Religion... LOL!!!
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Ashley Say Wha?!? 7 years ago
Wish I could add to this post, I have a crazy one from when I was a pharmacy technician back in the day.
Just JoLynn 7 years ago
You could share it here in the comments. I for one would like to read your story.
Load More Replies... Nadine Ducca 7 years ago
lol - Where I work we prepare the exams for Cambridge English, enroll the candidates, supervise the exam day, etc. Once, a woman was enrolling for an exam and she reached the part of the (very short) form that said "date of birth." She looked up at me and asked: "What's that mean? My birthday? Or the day I was born?"
Kristel 7 years ago
If it was Dutch it would make sense. We have our 'geboortedag': the day we were born. And a 'verjaardag': the day we age another year. So geboortedag includes date, month and year. And verjaardag includes only day and month. So the words specifies if you need to include the birthyear or not.
Load More Replies... Misterscooter 7 years ago
My motto when dealing with customers quickly became, "The customer is not always right but they are always important." Sometimes that was hard to live by.
Brynne Gunn 7 years ago
I had a customer come in to return a radio. Our policy states she has 30 days to return it. (our policy is 90 days with exceptions, stated on the back of the receipt) She bought it dec 1st. (it's feb 12th). I ask a manager since it's only $30 and we make an exception. I let the customer know about the policy and that we will return her item this time, but remember for next time. She still gets angry! She demands to see where it says this, and starts yelling in line for a good 5 mins. Even though we returned her item.
Shana 7 years ago
I'm happy I don't have to work with customers anymore. Worked several years in a small grocery store myself and I just started hating some of the regular customers at some point... Our store had a deal for loyal customers with our store-card and a coupon to get 1 free item every saturday. Ofcourse sometimes we'd run out of that item so we'd just offer a different one. Had a customer come in "uh weren't we getting -1st item- for free today?" Me: "yes sir but we ran out, so now we're offering -other item-." The man scoffed and said "I just came out of work so I couldn't come earlier, you shouldn't run out of these things" Me: "well sir I can't do anything about that, it was a busy day and we ran out early" Man: "I don't care. I demand to see your manager, I'm a loyal customer and I want my free item!" I called the manager, explained what's going on, she told him the exact same thing and to take the other item that was offered or get nothing. Customer is NOT always right.
Shana 7 years ago
Or some other fun ones: an older woman who had clipped coupons from the paper for discount on a 500grams pack of butter. She tried to use the coupon on 2 packs of 250gram. And yes, even though it is the same amount (price isn't the same though), we can't use the coupons that way. Took so long to explain this to the woman who kept on complaining that WE shouldn't make those coupons (which we don't...). Or customers coming in to exchange items, that we didn't even sell... Or at the cold cuts section, asking for meat cut at a certain thickness, show the slice, they say it's ok, 6 slices later, "oh wait could you make it a bit less thick, I don't need those first slices though" ... And my absolute favorite, customers coming in at less than 5 mins before closing, which we tell them, and they agree saying "it'll just take a minute" and they try to fully load their cart with groceries.... *sighs*
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SanchaTheSeeker 7 years ago
Not all of these are 'customers from hell'. Some are just downright funny
Jilltdcatlady 7 years ago
Some, I would say, were summoned from Hell to test the people's Religion... LOL!!!
Load More Replies... Ashley Say Wha?!? 7 years ago
Wish I could add to this post, I have a crazy one from when I was a pharmacy technician back in the day.
Just JoLynn 7 years ago
You could share it here in the comments. I for one would like to read your story.
Load More Replies... Nadine Ducca 7 years ago
lol - Where I work we prepare the exams for Cambridge English, enroll the candidates, supervise the exam day, etc. Once, a woman was enrolling for an exam and she reached the part of the (very short) form that said "date of birth." She looked up at me and asked: "What's that mean? My birthday? Or the day I was born?"
Kristel 7 years ago
If it was Dutch it would make sense. We have our 'geboortedag': the day we were born. And a 'verjaardag': the day we age another year. So geboortedag includes date, month and year. And verjaardag includes only day and month. So the words specifies if you need to include the birthyear or not.
Load More Replies... Misterscooter 7 years ago
My motto when dealing with customers quickly became, "The customer is not always right but they are always important." Sometimes that was hard to live by.
Brynne Gunn 7 years ago
I had a customer come in to return a radio. Our policy states she has 30 days to return it. (our policy is 90 days with exceptions, stated on the back of the receipt) She bought it dec 1st. (it's feb 12th). I ask a manager since it's only $30 and we make an exception. I let the customer know about the policy and that we will return her item this time, but remember for next time. She still gets angry! She demands to see where it says this, and starts yelling in line for a good 5 mins. Even though we returned her item.
Shana 7 years ago
I'm happy I don't have to work with customers anymore. Worked several years in a small grocery store myself and I just started hating some of the regular customers at some point... Our store had a deal for loyal customers with our store-card and a coupon to get 1 free item every saturday. Ofcourse sometimes we'd run out of that item so we'd just offer a different one. Had a customer come in "uh weren't we getting -1st item- for free today?" Me: "yes sir but we ran out, so now we're offering -other item-." The man scoffed and said "I just came out of work so I couldn't come earlier, you shouldn't run out of these things" Me: "well sir I can't do anything about that, it was a busy day and we ran out early" Man: "I don't care. I demand to see your manager, I'm a loyal customer and I want my free item!" I called the manager, explained what's going on, she told him the exact same thing and to take the other item that was offered or get nothing. Customer is NOT always right.
Shana 7 years ago
Or some other fun ones: an older woman who had clipped coupons from the paper for discount on a 500grams pack of butter. She tried to use the coupon on 2 packs of 250gram. And yes, even though it is the same amount (price isn't the same though), we can't use the coupons that way. Took so long to explain this to the woman who kept on complaining that WE shouldn't make those coupons (which we don't...). Or customers coming in to exchange items, that we didn't even sell... Or at the cold cuts section, asking for meat cut at a certain thickness, show the slice, they say it's ok, 6 slices later, "oh wait could you make it a bit less thick, I don't need those first slices though" ... And my absolute favorite, customers coming in at less than 5 mins before closing, which we tell them, and they agree saying "it'll just take a minute" and they try to fully load their cart with groceries.... *sighs*
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