Having loyal, returning customers is a godsend because you ensure business (and hopefully even profitability) in the future. However, corporations that completely ignore their target audience’s wants and needs, don’t care about their own reputation, and reduce the quality of their products and services can push people away. The result? Partial boycotts which eat into profit.
Inspired by u/silent_pm, some dissatisfied consumers took to a thread on AskReddit to air their grievances. Below, we’ve collected their thoughts about the brands that have lost their loyalty, as well as the reasons why they’re ditching them for their competitors. Scroll down to check them out.
Bored Panda got in touch with u/silent_pm, who sparked the interesting discussion, and they were kind enough to share their thoughts about brand loyalty and unmet customer expectations. You'll find their thoughts below.
This post may include affiliate links.
Nestle. They're making a huge profit off of Canadian fresh water and paying next to nothing in taxes.
Britta filter that tap s**t. Bottled water when your tap is just fine I'll never understand.
I've managed it the last 10-15 years after seeing the CEO state that 'water shouldn't be a god given right, it should be a paid for commodity' and the child-slave labour done it for me. Always check the labels.
Load More Replies...Nestle owns so many companies, it's quite difficult to avoid entirely. But if you can, all the power to ya.
Doing our best, it's a must to try. And this post must be someone who forgot about the other shiit they have done. Like killing babies in Africa.. 😶
Load More Replies...Well nestle has basically been pure f****n evil for a long while now, far beyond this thing.
In 2017, Nestle pumped more than 130 million gallons of water a year — about 4.8 million bottles of water a day — from wells in northwestern Michigan. In exchange for that, it paid $200 a year in fees. Read More: https://www.mashed.com/717227/nestles-water-controversy-explained/
Not just in Canada. The s**t they pulled in California while we were in a multi-year long drought is infuriating.
According to the author of the thread, they can't quite remember what inspired them to start the discussion, as it's been a while; however, they suspect that "it was one of the companies that overnight changed their prices, refund or shipping policy due to covid."
"Knowing myself, I was definitely very frustrated with the company if it prompted me to ask the question on Reddit. In terms of something more recent, a company I was very frustrated with and will definitely not get my business again is 'Our Place,' a US-based homewear brand. I bought an air fryer from them in November during Black Friday." They told Bored Panda that their communication was abysmal.
"There was no phone number and they weren't replying to email queries. Eventually, I had to start a chargeback and only then did they contact me asking me to close my claim and they would resend a unit—considering how they ignored all my queries prior, I was not interested in doing business with them again, so I got the funds back from my credit card company and never plan on using them again."
United Way (charity).
Coworker gets cancer and we set up a big jar in the cafeteria for donations to help her with treatments. United Way comes in and tells us that they have an "exclusive contract" with our company (large, international company) to be the sole recipient of any charitable donations on the property and demanded that we remove the solicitation jar and cease any fundraising for coworker's cancer treatment.
They had an annual "drive" where department heads competed to have the most donations and ongoing monthly contributions, but the next year the number of participants in the company dropped to almost nothing. Good.
Wow, it's almost like they keep donations to themselves and want no competition
You know how United Way tells you you can pick a certain charity of their group and all your money goes there? What they don't tell you is they then adjust that charity's grant to account for your donation. If Charity X is going to get $25k from United Way, and you donate $500 to Charity X, then United Way cuts their grant to $24500. You are not giving more money to X, you are just freeing up funds for UW to spend elsewhere. (One of the highest "admin costs" among national charities).
I worked for a company that was part of United Way. When their reps would come to visit us they wanted dinner, drinks and spa time. Also, when I was in the military they used to make us donate at least $5. to United Way. The only true charity that cares about the people is Salvation Army.
Salvation army is not a charity. It's a church and it opposes any and all LGBT+ rights. Their number one goal is to spread their beliefs and charity comes second.
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Apple
I'll swim in my android bubble thank you very much.
Let's see...pay $1000 + for a phone that will be obsolete in a few years, or pay about $175 for one that seems to be working just fine(5 years), HMMMMM.
I was a die hard apple person when they were innovative. I'm android now with an Ipad
I've always had Androids since my 1st smartphone. Apple is overpriced and overrated. My son hates my Android and says it's a pain to use. The only thing I can do with his stupid iPhone is unlock it. I've had this Motorola for 3.5 years and it's still going strong. Verizon keeps sending me stuff to upgrade which would make me change to a higher plan depending on the phone. NOPE not doing it until my phone messes up.
Yes, please everyone hate Apple & love Android, or hate Android & love Apple. It's exactly what these soulless corporations wants, because more hatered, more anger, more fighting between people, the more free marketing for them. Each time anyone say they love or hate some riddiculous brand, they are just adding its name to the digital space and deepend it's reach. Neither of the brands are worth the single drop of hate or love we give them so willingly. We should not care in slightest. But still, we cannot help ourselves, can we? :)
Oh because Google is saintly??? Do a little poking around and get back to us, mmkay?
From u/silent_pm's perspective, the biggest mistake that companies can make is "ignoring customers, be it after-sales support or ordering queries and everything in between. I get that sometimes things are out of stock or delivery times are delayed, but if you can't effectively communicate with customers in a timely manner, then you're not really a good company to do business with."
Bored Panda also wanted to get u/silent_pm's opinion on how brands can convince their former customers to give them another chance once they've already lost their trust. The author said that in order for this to happen, there needs to be a shift in ethos or processes so that similar problems don't repeat.
"So, if they struggle with customer support, hire more people or streamline processes so complaints and queues are handled better. If it's an item quality issue, then look at where the weaknesses are and adapt the product. Taking ownership of an issue is also a big thing for me," they said.
"The other week, I had an issue with an electricity company in the UK. Once I got through to an agent, they became the agent assigned to me. Any updates or queries, they would deal with. Having that point of contact is a big deal—you don't have to repeat yourself every time you call the company, and by making the experience more personal with a named individual, you're more likely to get good results."
Salvation army. they kicked a kid out of one of their shelters in the winter because he was gay and he froze to death. it’s all i can think of when i see that f*****g santa ringing his bell outside the grocery store.
Not the first time. They turned away a homeless women. She was found frozen to death behind the shelter.
Salvation Army has been s****y for years. My grandmother had issues with them and was unhappy when my aunt joined. Never got the tea because I was just a child but this doesn’t surprise me
Now we are posting lies??? https://www.newschannel10.com/story/34015619/no-freezing-death-on-record-despite-online-rumor-salvation-army-says/ Shame on you!
Although in 2012 in the UK they did turn away a ra pe victim... https://www.bbc.co.uk/news/uk-england-nottinghamshire-19745607
Load More Replies..."The Salvation Army has also faced criticism for denying services to Muslim families who refused to attend Bible classes and to those who could not prove their citizenship status."
You do have to sit through their chapel service. You DON'T have to participate. How many people commenting here experienced any of this first hand? Or is it just gossip?
Load More Replies...They are a religious organization. It’s in their mission statement. Don’t think of them as saving other people. They are in it to save their “souls.” So from their standpoint, if a gay kid freezes to death, that’s fine. He’ll still go to heaven as long as he least he doesn’t love another man.
They help more than 25 million people a year and have over 6,000 centers just in the US. Besides this story being false, I think any organization that large will have individuals that are horrible people. However, do you judge an entire organization by the actions of a few people that go against the charity’s core beliefs?
Goodwill.
They are disguises as a charity when in fact they are nothing if the sort
When your regional CEOs get hundreds of millions as a BONUS, but they can legally pay WELL under minimum wage because the employee wouldn't otherwise be enjoyable... they are s**t.
Their merchandise costs them NOTHING because it's all donated. They get huge tax breaks because of their charitable status.
They have many programs to help the disabled, but again, they themselves treat the disabled horribly.
The last time I Goodwill I went into, all the good stuff was in a case, reserved for some sort of bid for specific people. I thought it was unfair and rude to have it in showcase like that for everyone to ogle but not be able to buy it.
they have a web site for looking at expensive stuff : 0
Load More Replies...I have yet to find a Goodwill store that wasn't understocked and overpriced. Very rarely will I find anything close to being a bargain. You're better off shopping at an American Cancer Society Discovery Shop, or even a Thrift Town or Value Village.
The ones in Denver are very different. I found a $3k Zegna cashmere blazer for $6.49 and a $590 Burberry cashmere scarf for $2.99!
Load More Replies...Similar reason I won't use Savers in Australia! They are only a 'charity' to get tax exemption.
I have a $50k wardrobe that I got at Goodwill that I paid less than $500 for. I'm gonna continue to thrift at Goodwill. I don't ask what Bezos or the Waltons do with the money I give them. Why should I care what a legally-constituted Board of Directors and the management team hired by them decides to do with the money I give them. I don't donate to Goodwill; I purchase the items they offer for sale.
F@cking garbage company. A lot of them are only classified as "nonprofits" just for the tax exempt status. I guess Tax Evaders of Scientology does not sound as good as "Church"...
Half Price Books.
We were going through a rough time during my freshman year- my mom was sick and out of work, we got behind on bills and lost the house, and ended up having to move into a tiny tiny apartment in the dead of winter. Since we wouldn't have enough room for everything, even with a storage unit, it was decided that I would have to get rid of some of my books. By some, I mean the majority of my collection. In the end, I filled three storage bins with books I'd taken great care of growing up and we made our way to Half Price Books, foolishly thinking we'd get a fair price for what was essentially my childhood. At the selling desk, I made it very clear that I only wanted an estimate and would take my books elsewhere if I felt I was being lowballed. The girl at the desk assured me I'd get an estimate and told me to come back in an hour, considering how many books they would have to inspect. An hour later, I make my way to the desk only to be told that the most they'd give me was $15, take it or leave it. I was heartbroken and outraged, and demanded that my books be returned, only to be told that some were already being processed into the system while others had already been thrown away, so there was no way I'd get them back. I ended up leaving in tears with only fifteen measly dollars and a broken heart to show for my troubles. I will never, and I mean NEVER shop or sell at Half Price Books again, and if ever anyone asks my opinion of them, I tell them about my terrible experience. I simply cannot forgive a company that would see child making one of the most difficult decisions in their fourteen years of life and not only kick her while she's down, but rub salt in the wounds just because they can. F**k Half Price Books.
Lots of treasures to be found there, but they seriously low-balled me on some of my precious library too.
Yeah terrible place to try and sell your books, they will absolutely low ball you. I don’t really hold that against them though since their prices are usually much lower than other book stores. But to not return your books after you turn down their offer? In my experience that’s not how they operate and I feel sad this girl lost her books.
Load More Replies...I would have called the cops immediately. That's theft, and destruction of property. Without a signed contract and receipt for the sale, they're still yours.
I'd have called the cops on them and demand every book be returned as no offer had been accepted prior to this "processing".
Used book stores don't pay very much for the books sold to them. Boulinier in France buys books, dvds, vynil records and pay like 0.10 for each.
I don't have experience with Boulinier but there was another company that lists stuff (at usual prices) in Amazon that was like "send us your books for appraisal" and if you accept our offer then good but if you don't then you'll need to pay for them to *courier* the books back, including a handling fee. That's an alarm bell the size of a freaking church bell, because you just know they'll stiff you for something like €0,10 per item or hit you for some obscene amount to send everything back. So my old books are still on the bookshelf or piled in the store room. One day maybe I'll do a vide grenier, but I really don't have the temperament to sit still for eight hours while people try to haggle down a €0,50 book...
Load More Replies...I'd never heard of them because I get all my used books at a local small shop. I looked them up, the one in Denver is closed. Also eff them for the way they acted.
I live across the street from Capitol Hill Books in Denver so I go there. In Austin and Phoenix I bought at Half price Books. I also buy from sellers on Amazon and eBay where good deals can be found, even with shipping costs.
Load More Replies...Powell's Bookstore in Portland, Oregon is the largest independent bookstore in the world. It houses approximately 1 million books, including new, used, rare, and out-of-print titles. 68,000 square feet of books. They give store credit for any books you give. You can use it for books, in the coffee shop, or the gift shop. Unfortunately, I moved away.
Half Price does the same - they will offer twice the amount in store credit than their sad offers.
Load More Replies...The Mystery bookstore in San Francisco did something similar. I showed up with a box and they were squeeing in glee because I had a lot of British mysteries never sold in stores in San Francisco. When I came back, they'd shelved a bunch, thrown out a bunch, and threw about $20 at me.
Brand loyalty, while incredibly important, might potentially be losing some of its power and relevance. According to Forbes, brand loyalty is “in a steep decline” in part due to changes in the buying process. Younger consumers are “more well-versed in e-commerce and values the consumer experience more than the generations before them.”
“They hold the companies they love in high esteem, and they go over any wrongdoing on behalf of those companies with a fine-toothed comb.” Researching products before you buy them can level the playing field, pushing businesses to put the consumer first.
Tim Hortons. Larger coffee chain in Canada. When ontario raised minimum wage, they took away paid breaks, their dental plan, and started charging for uniforms. Completely b******t from a company that makes millions and markets itself as so wholesome they're part of our culture. Not with moves like that. F**k 'em.
It's a very stingy company. I worked there for a year. They don't want to give staff raises, and have issues with supplying PPE for employees who need it. I just wanted to use the vinyl gloves (not the plastic gloves for making sandwiches, which I don't see them using anymore.) while handling the sanitizer for washing tables and counters because it was giving me bad hives and swelling hands. My manager reluctantly allowed me, but it the franchise owners took issue with it because apparently the vinyl gloves costed 50 cents more than the plastic gloves. It's a multi-million dollar company. I got a 4 cent raise when I reached my one year anniversary. Don't get me started on the ways they cheap out on customer service. The reason they didn't like to give you the bubble lids was because the bubble lids were to be used only for the fancy hot drinks, as those lids cost slightly more. You would have to ask for a bubble lid. One girl got fired for giving a toddler ONE timbit.
The local franchises are owned by Candian's but the compay is no longer 100% Canadian. They've gone way down hill ever since they were bought by Restaurant Brands International
Comcast. Many many years of f**kery. Once I moved from a top floor apartment to a ground floor apartment in the same complex. I notified them ahead of time and they told me they had it all set so that it would switch that day, no problems at all. I called them about four times, a guy came out and looked at it, and then I spent a solid four hours on hold, only for the woman to come on the line and tell me I hadn't moved from Apt. 200 to Apt. 100, I had moved from 100 to 200. I explained she was incorrect, and she called me a liar.
In addition, my mother passed unexpectedly ten years ago. My sister immediately brought her Comcast equipment back and the company said they were so sorry to hear what happened, and there would be no additional charges from them and the account was squared away. As Mom's executor, I began receiving bills from them every month. Every month I would call and explain and they would say, "Oh, yes, I see the notes, we're sorry; it won't happen again." Every month another bill would come, and every month it would be larger, with more late fees added. Finally after about the tenth time it happened I was really testy about it, and they were like, "Let me put you on hold; you'll have to speak to my supervisor." The supervisor gets on and immediately says, "The REASON your mother's BILL is so high is that she is NOT MAKING PAYMENTS!" and I lost it and screamed, "THAT'S BECAUSE SHE'S DEAD!" They put me on hold a looooooong time after that and when we were done, I never heard from them again.
I have so many Comcast complaints. I was traveling so I needed my Xfinity Mobile account switched to unlimited data and they told me it was done. Then when I got back after 2 months traveling for Human Rights work, I got a $700 phone bill because they didn't switch to unlimited data and whatever else I asked for. They fought me for days and days and finally just disconnected my phone. I switched to TMobile and haven't looked back. When i canceled my Comcast cable, they sent some random man to my home with no notice to collect the equipment. I am a single woman living alone. WTF were they thinking. I'll never go back to Comcast/Xfinity.
The building I live in is wired for comcast/xfinity, I don't have a choice.
No company is perfect, but I switched my internet to T-Mobile (I have EXCELLENT true 5G service at my home) and changed my 'tv' to YouTube TV, ditching Comcast totally. Everything is better. And I'm saving at least 50% over Comcast every month.
The mistake OP made was talking. PUT IT IN WRITING! I had to deal with a few companies like this when my sister in law passed. I ended up making up a "cease and desist" template letter and any time I got a bill, they got a personalized version of that letter. There is very specific things a company needs to do in order to collect on a debt after someone dies. The #1 thing is to file a claim with the courts in the jurisdiction that the probate estate was opened in (if one was opened). If the person didn't have much in the way of assets, the family could choose to let the courts handle it and not open probate with the court. The court would then have to collect all the assets that don't have a named beneficiary and distribute them to any creditor that made a claim. Usually the creditor ends up with nothing after courts costs in those cases.
IMO Comcast operates under the assumption that people will pay rather than question. I cancelled my service after I moved and received bill after bill until finally a collections notice for nonpayment. I had to contest the collections notice for them to finally “agree” that my service ceased several months prior and that I’d returned my equipment, BUT somehow I was at fault for not calling them afterward to confirm I’d returned the equipment. I had a receipt for the return. I got a new service at my new place. One afternoon a Comcast tech knocked on my door (wrong apartment) for service and I told them I didn’t have Comcast. He offered to leave a brochure and I said, “Absolutely not,” and closed the door.
There is not a word on this planet that can sum up the contempt I have for this company.
Apple. I used to buy their stuff because it was built to last. Now it’s all about planned obsolescence.
It was always about planned obsolesce. You've been participating in a razor blade sales model. FWIW, my stepdad explained about the razor blade sales model while giving me a spare UltraTrac razor handle. 20 years later, I'm still buying UltraTrac blades.
Apple, because I won an iPad Mini a long time ago (it runs iOS 7) and I got to see the things for myself. They don't play well with the rest of the world, the ability of WiFi to catch and hold a weak signal was about the worst I've ever seen here (and I have some crappy cameras where the WiFi antenna is a bit of wire soldered to the board and that works better!), plus the number of bugs in such a premium product was unbelievable - Siri was useless as I had no GPS and there didn't seem to be any method to specify where I was for things like weather reports, IMAP was completely broken and the email app has a mail database of about 3GB because it refused to expire anything, Safari was *the* most unstable browser I've ever used and at the time it was pointless to try anything else as it was just Safari with a mask on, I could go on... I'm not paying for anything Apple when a bit of Chinesium running Android will be better and cheaper (and more customisable).
In their shareholders reports they talk about the people they hire to shut down any independent stores repairing Apple products. Their goal is for all their products to be 100% unrepairable. It's a crime against the environment
But are there other computers that have the same or better graphics quality?
Wait. When was it ever built to last? The first macbook airs and several generations after had serious manufacturing design failures. Like no cooling for processors, short screen connector cables that would become unplugged from normal use because of "innovation" and let's not mention less then a year planned obsolescence and failure rates in the millions. It was always about planned obsolescence. They were just better at hiding it. I won't even go into "made in America" and "green initiatives" now suddenly, "Well tarrifs hurting the bottom line..." and "we use chemical in Chinese factories that caused significant health issues and cancers in the workforce." Pffft i feel sorry op thought you could support such a terrible company and felt good about it.
I miss when they actually made quality products. My G4 laptop is 20 years old and still works.
Forbes states that 57% of Americans from Generation Z (born 1997 to 2012) are less loyal to brands now than before the pandemic. But this aside, many young(er) people are generally more wary of large corporations and “over-the-top marketing ploys.” There’s a lot of discontent brewing beneath the surface where businesses and brands are concerned.
Meanwhile, 77% of members of Gen Z are willing to try new brands in order to find the level of quality and service they’re looking for. This can, potentially, pressure companies to innovate.
Pyrex. They became trusted because their cookware was borosilicate glass which withstands temperature change super well, but now they switched to soda lime glass and rode their good reputation out with higher profit margins from cheap materials.
PYREX was the original borosilicate glass. After Corning sold the cookware line the new company decided it didn't need to be as strong as it was and started using soda lime and named it pyrex with all lower case letters.
Watch for that - the lower case letters - it you're looking at used Pyrex/pyrex items.
Load More Replies...PYREX made in France is still good, just don't buy the c**p made elsewhere.
Duralex used to make boro glass stuff, I don't know if they still do
Load More Replies...Also, Corelle dinnerware products are not as good as when the brand was owned by Corning.
Corelle dinnerware was wonderful. With toddlers, Corelle was a must for me, of course, that was a long, long time ago.
Load More Replies...I have an extremely old Pyrex measuring cup that was my mom's. I love it. I won't buy the new stuff.
I have a couple of my moms old, clear baking dishes.
Load More Replies...I guess this explains why back in the day there wasn't any problem with putting Pyrex in the oven up to 450F, and now where people try it and the breaks. Just to note, that was in fact one of the main selling points for them back in the day, that and that they wouldn't break from a little drop.
A large part of the reason why the company switched, wasn't due to profits, but rather environmental concerns. Borosilicate is very difficult to produce, as there isn't a large amount of ready borosilicate glass to recycle and add into the mix. Meaning that 90% of all glass produced with that method, must be new glass; and that requires a lot more energy to produce (and thus a higher carbon footprint for the company), than soda lime glass. Soda lime glass is easier to produce, as there's a steady stream of glass that uses it which can be recycled into the process, and in doing so offset the carbon footprint of the company.
I tried pyrex a couple of times. I don't know if it was before or after they sold the company. But each time I tried pyrex, the food would stick to the glass. Will never buy pyrex again.
Black+Decker
When they started, they made good tools, and continued for many years. They they went broke and sold the name to a mega-corp that slapped the name on their low-end, junk tool line
Brands don't mean anything. Product quality is all that matters.
Craftsman tools used to have a solid reputation. When i was shopping for a drill press a few years back I discovered the Craftsman stuff was hard to get parts for as most was made in China. That may have changed recently.
Black & Decker is wholly owned by a larger corporation. It is now the cheapest line they sell.
I still have my grandfather's Craftsman tools(or most of them, anyway. Theiving cousins...). Heartbreaking what's become of them.
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A lot of news publications have unfortunately opted to go the click-driven route instead of doing quality investigative reporting. I used to read a lot of the long-standing sources like Forbes, Wall Street Journal, CNN, and New York Times to get straightforward presentations of world events. However, I've had to abandon all of them over the last 10 years as they've all gone way downhill in quality, and depend way too much on reporting off cherry picked social media posts and Tweets from unverified nobodies.
BBC. And I don't even know what they get out of it. The bosses, probably. To think they were the model for Germany to build its public news stations after WWII, and now it's reporting is just as ridiculous as the Pravda used to be. As for example: >18 year old Palestinians = "non-adults". Children, BBC. The word you try to avoid is "children".
Maybe they're trying to avoid the screaming masses and getting dragged into the idiotic "you sympathise with terr0rists" narrative? Because there is a large mental gap between "dropping bombs on non-adults" and "dropping bombs on children". So what they're saying isn't factually incorrect, it's just trying to report what is going on without p¡ssing off the murder0us gen0cidal b@stards that think it's okay to bomb children.
Load More Replies...For all the drama, NPR/PBS indeed does something radical...looks at both sides of an issue and lets YOU decide.
That's with almost all news sources now. More clickbait = more money.
Because nobody pays to read their articles anymore, so they publish rubbish?
Over a third of American customers aren’t loyal to brands, with many people willing to shop around for better quality products, lower prices, and an overall better deal.
An over-satured market, more competition, and higher consumer expectations can mean that gaining and retaining customers is more difficult and less common than before.
Gillette because of how expensive their razors are.
Old Navy. Their clothes fall apart quickly. Not bad for toddlers since they go thru them so fast.
Time Warner/Spectrum. Cable company that does typical cable company b******t.
Nestle. I hope they choke on acid rain.
Wait you're dressing your babies in old navy? I think that one is on you. Fashion is a racket. Look up why marijuana was made illegal, it wasn't because it was a d**g it was because the hemp made for a powerhouse fabric at fractions of the cost of cotton.
I use my great grandfather's Gillette safety razor from around 1910, and it's the best. And you can buy a 100-pack of replaceable blades for like $20.
I'm probably not surprising anyone when I say Nestle has at least ONE of their products in every pantry/fridge/freezer in the developed world...how insidious.
At least Mens' Gillette's razors are cheaper than womens'. You dont have to pay the bullsh!t "Pink Tax" on mens products - so now I buy mens stuff instead. Its f@cking dumb.
Having tried Dollarshave/ Harry's I have to say they were so bad I went back. Only buying blades on special offer now. Tempted to use a double edge steel razor.
I got an old school metal razor with razor blades and it shaves better than anything I've ever used.
Load More Replies...years ago I got tired of paying high prices for razors so I switched to and old fashioned safety razor. The blades for those are dirt cheap and it works just as well as those ridiculous 4 blade monstrosities.
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Planet Fitness. These f*****s towed my car while I was working out, and refused to reimburse the fee from the tow company. Then when I tried to cancel my membership, I’m told I cannot call I have to come in person or write a hard copy letter. I do the latter, they continue charging. I go in person, an associate “deactivates” the account but I still get charged the next month. Took a third attempt and speaking to a manager for them to surrender my s****y $10 a month.
The Planet Fitness at my last town had a pool that had a large rusted piece of metal hanging down from the ceiling where an obvious roof leak was. I notified the manager that the metal was close to falling down onto someone in the pool. After one month and seeing the metal still hanging there ominously, I canceled my membership.
I had to go in during COVID to cancel my MIL's membership since she had cancer and was undergoing treatment. They tried very hard to talk me out of the cancellation. "Won't she want to work out once her chemo is done? Cancelled my and my wife's membership after they decided to let my MIL cancel.
Planet Fitness did not to your vehicle. The owner of the parking lot did. As 99.96% of all planet fitness locations are in existing strip malls or shopping centers, the location itself isn't responsible for the patrolling of the parking lot. That's down to whomever holds the contract for that location.
for me, it was when grown men were allowed in the womens changing room showing their genitals
Hunh. I was able to cancel my PF membership via their website after a couple of clicks.
Report them to your state's Attorney General's office. Let them know in advance that you're doing so.
Jimmy Johns. Owner is a piece of s**t that hunts trophy animals and some are already endangered. Doesn’t use them, just kills them for the IG pics.
If the founder of a company is a POS, I will not support the company. It doesn't matter who the current owner.
Load More Replies...Now let's hope that private equity co that bought it doesn't mess it up.
Load More Replies...What are some brands, companies, and businesses that have completely lost your trust, dear Pandas? What happened that made you want to boycott their products or services?
Theoretically, what would those brands need to do for you to give them another try? We’d love to hear what you have to say about this topic, so if you have a moment, share your thoughts in the comments below.
Breyers "Ice cream"
They've cheaped out production so much most of their products can't legally be called ice cream, check and they're labeled as Frozen Dairy Dessert. They used to be the good brand, a fresh tub of mint chocolate chip is how little me knew it was payday.
Not accurate regarding the ice cream. It makes both ice cream and frozen dairy desserts (ice milk). Agree quality has decreased since it was bought by Brit company, Unilever. But it still makes ice cream
I invested in a baseline ice cream maker for home and I'll never go back to store bought. Homemade is amazing and easy. Plus, you know exactly what's in it. None of that garbage gum and fillers
Breyer’a mint chocolate chip was the only brand I liked - now I can’t find it anywhere 😕
I bought an ice cream maker on ebay for like 5€. Now i'm gonna make my own and it's way better. Milk, cream, vanilla, and fruit or chocolate. Yummm
Load More Replies...They use milk that the cows have been injected with hormones. I looked it up because I bought their ice cream and it was in the ingredients. Nope. took it back.
They ran a huge ad campaign mocking other brands for their unpronounceable ingredients and low quality--all the while knowing that after they planted that seed in customers' minds, they were going to start using crappy ingredients themselves. Pretty g*****n cynical.
Benefit Cosmetics after their ‘you don’t need to be clever, you’re pretty!’ campaign.
Star Wars under Disney.
Most of it is really pretty solid. Some odd choices in the sequel series(WHY K**L THE MOMENTUM WITH THE CANTO BITE SEQUENCE?!), but still a lot of fun. With the exceptions of Andor and arguably Rogue One, it's kid stuff.
Load More Replies...Anything that went to Disney: Marvel,Doctor Who, etc. Not as good as they used be.
Code for "I'm a Trump Star Wars Fan and I don't like Blacks or Women in leading roles." P**s off, Sith.
Someone obviously never watch the original trilogy, which one of the 3 leads was a woman, or the prequels with them as well. Not to mention the fans most favorite Jedi in Mace Windu, and much more. We like women and black people in leading roles, we dont like shoddy scripts, mary sue's, bad plot lines, bad lore, etc.
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Doordash. After it came out that the company routinely keeps the tips rather than giving them to the driver, I said f**k them.
https://www.reuters.com/legal/government/doordash-pay-1675-mln-settle-ny-lawsuit-over-drivers-tips-2025-02-24/
Load More Replies...Not only that, but they hire drivers who cannot read, speak, or understand English. Don't get me wrong; I'm all for a booming job market where everyone has steady employment. But for crying out loud, if they can't understand the local language, it can cause a lot of problems for the customer AND the company. What good does it do to post delivery instructions if they can't be followed because of a communication problem?
I'm 63, retired, disabled and no longer drive. So I order everything to be delivered from AmazonFresh, Walmart, and my Kroger affiliate. I am extremely pro-immigration. My grandparents immigrated from Sicily in 1912 and none spoke English. I get it. But delivery drivers need to verbally interact with their customers. They all call to tell me they have arrived but I only know they are the delivery driver because they are the only people who call me who CANT speak English.
Load More Replies...They also cut very deeply into the restaurants' already narrow profit margins. The 3rd party fees they take are insane.
Wells Fargo. I paid my moms car payment to help her out ONCE. And they set my account as the main account. Wouldn’t be a big deal if they overcharged my account ONE TIME and fixed it. No. They did it four times. Each month my mom would call and have them reimburse my overdraft fee and delete my account from their records. They said they would and what do you know, next month I’d have $400 or an overdraft fee removed from my account.
The last time my mom literally cussed and screamed at them until they fixed it. She threatened a lawsuit and everything before they finally did what we needed. Next time she needs help with her bills she’s getting cash. And if Wells Fargo is doing the loan, I’d rather take it somewhere else. As long as I can avoid using them, I will.
My mortgage is with them. I've had so many issues with them, I have a folder of documentation labeled Wells Fargo S u c k s
YES! They sold my mother's mortgage shortly after my dad (the main earner) died, without bothering to tell her. Every month, Mom would write a check to Wells Fargo. Then she'd get a bill from the new company telling her she was in arrears. Took forever to get it sorted out.
Load More Replies...Wells Fargo screwed me over badly. I ended up homeless and evicted because they decided I was committing fraud and closed my account. The VA and SS take months to set up new deposits. I didn't have money for 4 months. By then I was evicted and homeless. Couldn't rent because no one takes you with an eviction on your record, so 5 years living in cheap motels. I finally got an apartment and 2 years later I bought the home I'm living in now. But I will never ever ever bank at Wells Fargo again.
Upvote for decent ending. Sorry how much bs it took to get there
Load More Replies...I don't understand why Wells-Fargo is still in business. They're the Chipotle of banks.
They had my mortgage for less than a year several years ago. I went to the local branch and they refused to take the payment because it wasn't actually done at a branch. I went because I didn't have enough time to mail the payment after payday. I came home and called the number on my mortgage statement and they waived the pay by phone fee. I also had a couple of other problems with them. My favorite mortgage company was Country Wide, they were great to work with. I can't remember why they pulled out of NC.
They were withholding depositing car payments (among many other scummy things) so the check didn't clear on time, and people would be getting late payment charges. They did this to my husband. He past away, and I received a $35 dollar check many years later. They had to reissue it in my name and, they didn't even ask for proof that I was his wife. They were in so much trouble, I think they just wanted it off the books ASAP. They were doing some scammy stuff with mortgages too.
Wells fargo was a nightmare, they have been rebranded twice (or 3 times, not sure) and are the same chaos they've always been.
Where I live we have a big Hispanic population (totally fine, nbd) and Wells Fargo closed all but one location and every person in the building is not a native English speaker and it's very very hard to understand and communicate with them.
Any company that makes a political statement to appear 'woke' but is actually just whoring for publicity and boosting their bottom line.
The problem is there are so many doing this now its hard to keep track.....
The people who complain about "Woke" are usually the ones who are proud that they're willfully ignorant.
I rather prefer people be awake and aware. Not sure how that became an insult [well, i do know how] but maybe we want to say "virtue signaling". If a company or anyone is actually doing their best to react to the inequalities of this world, then fine but so many are packaging themselves as doing it but aren't. That's the problem. Virtue signaling [the space x ladies in space for instance].
What does "woke" mean? Are you talking about the progressive version or the MAGAt version?
It means the same to both groups - being aware of and correcting social injustice. The difference is that progressives are in favor of that and MAGAs are opposed.
Load More Replies...People who use “woke” as an insult think America was great back when women and people of color couldn’t vote. They miss being able to say the n, r, and f words without repercussions.
I never understood the necessity of a company taking a stance on something. Here's an idea, take a stance on making a better widget.
They need at minimum a commitment to keep from harming the environment.
Load More Replies...Pushing race, gender and identity politics into subjects that have no reason to include it. Usually the push is done without much though or attention being put in order to integrate into the lore and history of whatever it's not part of, often times contradicting the established parts.
Load More Replies...I wanted to look up when this was posted, because I was sure it was quite awhile ago, and it was (5 years ago). The "message is correct", but you need to stay up with the "intent". The point is that a company flip flops on a social issue to boast its sales. We are currently seeing that flip again, now that the current administration is against "woke". But I will state that the public is partly at fault too. Look at K-Mart, put up a section for "gay things/inclusive". Gets calls for a boycott. Takes it down, gets called for a boycott because they "caved in". And then there is the Tech companies and local governments putting in DEI programs but then removing them when the current administration is against them. No morals, "just business".
Ummmmm ok I have some really bad news for you about the federal government ......
Hey! Don't put your peanut butter in my chocolate! I don't think business should be involved in politics. And politicians shouldn't be involved in business. The united states should be a country of, by, and for the people. Ah, maybe we should perish.
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Cadburys (Mondelez now).
They have changed their recipes so much and they taste awful now!!
I remember back in the day when Cadbury bars were made with butterfat. That made them several steps above the rest. Not exactly healthy, but it's Cadbury. Who cares? Nowadays, it's nothing more than an expensive Hershey bar
Cocoa butter not butter fat. They also use palm oil or shea butter. Whatever it's vile. Much better quality chocolate available. My favourites are Hotel Chocolat ( shop is a 10 minute walk away) and Chabonel and Walker as a special treat.
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DevaCurl.
I have curly hair that's also very fine, and I'm really picky about the products I use—I can't use anything that will dry it out or weigh it down. A stylist friend of mine recommended DC to me back in 2012, and I loved it immediately. I went all-in, and for a while DC products were all I was using on my hair.
Apparently a couple years ago they were bought my another company, and the formula for a lot of their products changed. I didn't realize this. Meanwhile, my hair was starting to get really thin. It's normal for me to lose a little bit of hair in the shower, but it was getting really excessive. I figured it was just because I was getting older and my body/hormones were changing. I didn't event think that it could have anything to do with my beloved hair products.
Then I joined a group for curly-haired folk and learned that a lot of DevaCurl users were having the same issues with hair loss. Countless before/after photos convinced me that I wasn't just losing my hair due to bad genetic luck. I got rid of all my DC products and, after some research, started a new product regimen. Slowly but surely, my hair is starting to recover. I feel so betrayed, though. And despite hundreds of customers complaining to the company, they have yet to acknowledge or address the problem.
This is exactly what happened to me with Suave Keratin shampoo and conditioner. I thought it was just age too, but this was excessive, and then I started doing some research. I saw they had a lawsuit with their keratin kits, but no mention of their shampoo and conditioner. My SIL uses Suave products (not the keratin), and doesn't have a problem, but I'm too scared to try any of their other flavors now.
Honestly i dunno. I'm a guy but my hair is down to my buttcrack. I use zero product on it and I'm fine, again i know I'm a minority but natural oils are what's needed and using all these products are just depleting that.
A waste of money. Too expensive for the same thing at half the price.
The alt text has it on full blast: No Pοο.
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Burlington Coat Factory. It used to have nothing but coats, but now it has transformed itself into a second-hand store for all clothing items, furniture, and household items. It's like a Goodwill for things that the Mall couldn't sell.
This is such a horrible store! Most of their stuff is terribly made and name brand knock offs
My mom used to take me to Burlington, NJ to get my new winter coat each year. That was then, this is now. Absolutely horrid.
Burlington got it's start producing fabric. All the fabric manufacturing companies moved overseas in the 70's & 80's putting 1000's of people out of work and hurting many small towns.
On the other hand, most of their stores are now one of the few, if not the ONLY generator stores in a mall. Many shopping malls are mere husks of their former selves. The only mall I've seen that continues to have halfway decent occupancy is Rivertown Crossings in GR Mich.
For awhile it was kind of like TJ Maxx, but now it’s just full of literal garbage - ripped clothes, plastic shoes, everything on the floor. I wonder at that business model. Macy’s is starting to do it too.
Nars. Lost their cruelty free status just so they can sell in China.
Blizzard.
They chose money in China over basic human rights.
While no one is apparently nerdy enough for this one, Blizzard peaked at diablo 2 and starcraft. After esports became a thing and korea latched hard onto it they sold out. Starcraft 2 came out with a similar design to starcraft 1. After coming back to the game years later i found it completely sanitized to better cater to the esports market, After burning c*****e for wow they stopped trying and only made you grind thousands of hours while they finished an expansion they dropped too early. Every decision they made after diablo 2 was to milk every cent out of their fans and then laugh while fomo exploiting became main steam. D1 and D2 were single player games with a fun co-op side to it, now diablo 3 and 4 are just fomo farming simulators. D4 was worse in that you don't fully experience the single player as you can't play it any more. The leveling grind is so slow and it caters to an online component that doesn't need to exist. The story is so forgettable and season passes are cancer.
Hertz.
They gave me a car with a missing oil cap and almost left me stranded in rural Germany.
We drove from Berlin to Neuschwanstein and noticed the car acting funny the closer we got. Afterwards we checked the engine to find oil everywhere. No worries, there was a Hertz in this small town. Unfortunately, the owner refused to help us as they "were closed" and said we have to call the company. This was also late, so every shop in town was closed.
We called Hertz and they recommended we **"try putting a bag over it and driving back to Berlin."** Luckily we found the cap (it was misplaced) and a number to Germany's equivalent to AAA. F**k Herz.
At least you didn't get arrested because Hertz filed a stolen car report with the police because they couldn't find the car or sloppy paperwork. https://www.npr.org/2022/12/06/1140998674/hertz-false-accusation-stealing-cars-settlement
My sister was a part of the Hertz lawsuit because they got "arrested" in Texas on the way back to the airport. She ended up getting a big payday, so maybe it was worth it lol
Load More Replies...That's partially on the op, even just on rentals you should inspect the vehicle before accepting it.
Salvation Army and Autism Speaks
SA doesn’t help any of the woman they take in, and are just horrible people. AS doesn’t help autistics, they’re more of a hate group towards them. Idk if those count.
Autism Speaks can go rot in a hole. I get that parents need support, but when your entire thing is focusing on the "poor victim parents" instead of the kids with autism, and you want to "cure" a developmental difference (not a disease, can't be transmitted or caught), you've lost your credibility.
Sony.
My PS3 account got hacked and someone bought $400 in credits. I contacted Sony and they aknowledged I was hacked, returned my account to me, but refused to give me back my money.
If that weren't enough, I recently got an update on my PS3 that somehow made it unable to work at all.
They changed the eula. All video game companies are doing this yet steam/ valve are not. My steam deck i 100% own and if they do something to take that away they fully encourage me to sue them and no forced arbitration. I support that company and you should too as a gamer. Console makers (Also every other company is following suit) now have terms they change after the sale without the ability to say no. It's perfectly legal and encouraged by other companies to follow as a standard.
Meanwhile, if your Steam account is hacked, they will send bounty hunters to find them and deliver justice /j (Steam customer support is apparently very aggressively productive)
Not a brand but ... the United States Postal Service. I was waiting for delivery of a $100+ package. They tried to deliver it to my office at 8:00, but the office opens closer to 9:00, so they left a note. I went to the post office and asked for it, but they didn't have it because ... they gave it to someone else. So where's my package? Well we don't care, we "delivered it". Yes, but you didn't deliver it TO ME, THE RECIPIENT. The post master then went and accused me of lying.
Thats why you file a report with the United States Postal Inspection Service, aka the Postal Police. Anything involving USPS they take seriously.
Easier to start with the Postmaster at your local post office.
Load More Replies...USPS was forced to fund retirement ahead of time for many of it's employees due to Republican fückery in the George W. Bush years. I can't remember the specifics but it really messed with them being able to do their job. Which is all the Republicans want.
I have had WAY more problems with private delivery companies than with the postal service (my beef with USPS is they keep delivering mail to people who no longer live at my address 15 years later).
Koch brother products. They are pure evil. They support racism with donations. They support voter supression. They put money in republicans pockets who lobby for any of their products or ideals. They f****d up our governement.
Products to avoid
Brawny, Angel Soft, Mardi Gras, Quilted Northern, Dixie, Sparkle, and Vanity Fair.
Bank of America. F****n thieves.
Johnson & Johnson because of how my mother has suffered from their bladder mesh. F**k them right in their ear.
Spectrum, will ditch as soon as there is another option.
We got T-Mobile fiber in our area recently, it is 40 dollars a month cheaper than spectrum, so I called spectrum and asked if they could match it, they said no, so I went and signed up for the fiber. When I called spectrum to cancel they were falling over themselves to keep me, they said they could do better than that price, I asked what it was, they woman on the phone just wasted my time kept saying my supervisor is looking it up just honestly sat there. Then the deal was add 2 lines and get cable and a phone and all of that is only 200 I said no I don't want any of that I want my Internet cheaper, she got really mad at me said I was rude and I didn't know how it works and blah blah blah wasting my time. Eventually she said we were done, I got transferred then to the real cancellation person who tried again to get me to stay with their non deal, eventually got it canceled but I had to pay for a whole month that I didn't use. But I'm done with them now.
AT&T Whisper Air - 36 bucks a month as opposed to 152 for spectrum
Internet, (mobile) phone, television, part of Charter Communications. United States.
Load More Replies...Gap. I remember when Gap made women's clothing that lasted more than 3 wash cycles! Do you remember?
I wouldn't know about the quality anymore, but I had a fantastic pair of button fly jeans back in the 80s/90s, and they fit like a glove. They never really lost their color, and they were so comfortable. I miss my Levis from back then too. Faded beautifully, lasted ages, and they would develop that natural rip or hole right above the knee. I heard they're s**t too now.
I bought a sweatshirt from them in the early 90s - it died in 2014 (got pool chemicals on it)
Kat Von D
I used to love her makeup - sometimes I'd even want to keep the packing just because I love the look and feel of it all. But she's an anti-vaxxer so now I don't feel like giving her any of my money.
eHarmony
I used to work there and upper management were racist, sexist, homophobic bullies. It's a dating site geared towards marriage and long lasting love, it should be heartwarming to know you're contributing to something like that. Instead I got anxiety so bad the physical symptoms were making my life miserable. I've had nothing positive to say about them since I left.
I really wanted the kat von d x Billie joe Armstrong eyeliner, but it was discontinued. now I know why
FORD, there's been all the saying about american cars and all the acronyms "found on road dead, fix or repair daily" and for me personally they all were very true, sticking with japanese cars.
Plus, no heated tailgates!! WTF!!! How is one supposed to keep one's hands warm while pushing the d@mned truck!?
Hey! I had very few problems with my Ford Festiva (90s) and 2 Focuses! Looking back, the Festiva was FUN (other than no AC, the handles breaking off the roll down windows, and feeling like I needed to stick my foot out the door and push when getting up to highway speeds). I wish there was a small car in the us market with only 2 doors and a hatchback like those again.
* EA
* Nike
* Bethesda
* Pokemon company
* Wizards if the Coast
* YouTube
* Nestlè
* Coke
* DeWalt
There's more I don't trust, but these are brands i previously trusted. Many others I never trusted and haven't been proven wrong yet.
Friendly reminder that Wizards of the Coast (owned by Hasbro, who made DnD corporate sadly) sent a cease and desist letter to a modder who made a Baldur's Gate 3 themed Stardew Valley mod, which was approved by the creators of BOTH games (Larian Studios and ConcernedApe). They took it back, but only after HUGE backlash from the community calling them out. The whole spirit of DnD is to create your own worlds and gameplay from the source, and yet they want more money, so not anymore!
The American red cross. They know what they did and screw them for it.
Now donating to Red Crescent and Medics Without Borders (MSF). Although once you've donated you will be hounded for life despite optouts.
That was my problem with American Red Cross. I donated blood when I could, no problem, but then I had some health problems of my own and stopped for a bit. They called me 3-4 times a week for blood donations despite me saying I needed to opt out for a while for my own health. I finally had to just block their number.
Load More Replies...I took a disaster relief poly sci class when I was in college. We had the head of our local Red Cross come and give a presentation on what they do and what not. She was a super stuck up presenting wealth all over b***h, she proceeded to claim she was intimately involved in hurricane Katrina turns out that intimacy was her sending workers down there. She really like to soak up the credit for sitting in an office and not being able to articulate what exactly she did. A class of college students were just ripping her appart, someone asked how much she makes she said that's private, someone looked it up in 5 minutes and went up and wrote it on the board 375k back in 2009 or so. Ya they are non profit but think about all the donations that just go to people like hers salary. It's something like 3 cents out of a dollar make it to the people who you are donating to. Red Cross is a joke.
YouTube
edit: the reason why is because it loves to copyright claims everything. Plus half the og creators changed, left, or ended up turning bad. On top of that it’s crowded with ten year olds. But, I still go on time to time to see if there’s anything interesting.
If you have Android, look for an app called PipePipe. You'll need to sideload it as, obviously, Google has a vested interest in not allowing it on the app store. Not only are there no adverts (the YouTube app itself inserts those) but thanks to some sort of crowd sourcing, it will automatically skip the promotional rubbish (hey have you heard about StuffVPN!) that is so often shoved into videos.
It's the amount of ads for me. On my laptop adblocker works (for now) but when I use it on the tv, the amount of time I lose to the same few ads interrupting my video every few minutes is aggravating.
Buy a cheap refurbished computer, HDMI cable and hook them up to your tv.
Load More Replies...Youtube doesn't copyright claim anything. They do however, enforce copyrights by the copyright owners/claimants. If something you upload is automatically flagged or refused because of copyright issues it's due to a pre-existing agreement with the copyright owner. If you upload a video that later down the line gets flagged for copyright infringement, it's because the copyright owner submitted a claim to Youtube alleging a copyright violation.
YouTube's system is broken and they're not particularly interested in doing anything about it: https://record.goshen.edu/opinion/youtubes-a*****e-copyright-claim-problem (the starred out word is äbüsïvë - great going BP!).
Load More Replies...BP. I'll never fill up there again after the oil spill.
To be fair... Since they started the "premium" thing, the fun quality of articles and listicle have just tanked!!!
Load More Replies...you know your local BP station is a franchise holder, and may not be even getting his gas from BP, while your local station from other brands might be using BP Fuel. All the companies share gas distribution systems, they put in their proprietary addidives at the local station, but those fuel trucks, all fill up at the same place before going to the local stations. You can even check who provides your local station in many parts of the US
Wow where do I begin? My wife makes fun of me because she says I have a black list I’m keeping track of.
Ruby Tuesday’s - they got rid of Sonora Chicken Pasta (they’re dead to me)
Pizzeria UNOs - They got rid of their Sierra Chicken Sandwich (they’re dead to me)
Red Robin - they got rid of their Pot Roast Sandwich (they’re dead to me)
Fudruckers - They use to have this awesome Taco Salad back in the day. They completely changed it. Then they got rid of salsa from their toppings bar. They got rid of their taco bowl. (Dead to me)
Silver Diner - changed their entire menu to be more healthy. Now it tastes like card board. (Dead to me)
Texas Road House - Two Police Officers we’re ambushed with an AK 47 (2006) in their own parking lot. They both died. This happened where I live And I knew them both. The local Manager of that Texas Road House restaurant, No Joke, sent their station a bill for the money they think they lost because of the funeral procession. (really really Dead to me)
Direct TV - They charge too much. Them and cable in general. (Dead to me)
Bouqs.com - order flowers to be delivered to my wife and mother on Mother’s Day weekend. They delivered to to my mom. My wife’s got lost. (Dead to me)
MOE’S - got rid of the taco shell bowl for salads. (Dead to me.)
The Walking Dead - The Negan story was wayyyyyyy too long and was basically the same story as The Governor. This was a long slow death. (Dead to me) I don’t even know what’s happened the current season.
House of Cards - The previous to last season wasn’t good to begin with. But I couldn’t even make it through the first episode of the very last season. And I can’t rewatch the old ones because that particular Spacey character is way too creepy now. (Dead to me) I prefer LA Confidential/ American Beauty Spacey.
But I’m not one to hold a grudge. s/.
Got on OP's shite-list for unknown reasons. 52 police officers died by gunfire in 2006, none of them with AK-47s and no incidents involved two officers. https://www.odmp.org/search?cause=Gunfire&from=2006&to=2006&filter=nok9&o=
Load More Replies...Send them so cash then so they can afford something you like.
Load More Replies... Ernie Ball? More like, Ernie Ballsack.
Their strings rust and wear out in days. Yes, I have particularly sweaty hands, but even their "long-lasting" Cobalt series wore out within a week.
D'addario is a hell of a lot better, their NYXL strings can last *months*.
if your guitar strings are lasting months, (mine last years) you might need to go to a doctor for severely sweaty hands
If you're leaving your strings on for years, you would probably get better sound by strumming your mop.
Load More Replies...Kit Kat. The Waffer is 6.5g lighter than the original formula and the main ingredient changed from coco to sugar. Kit kats are just expensive trash now. Shame though, it used to be a good product.
Now owned by Nestlé, except in the US where produced by Hershey’s, which is probably why
Verizon.
Told this story before. I had Verizon wireless for 7 years. Signed on when I had no credit and had to put down a cash deposit. I eventually got hired with a company years later that paid for a company plan. 3 days before the end of the Verizon contract I called them to say I would not be renewing and wanted out. I got the whole "sorry to see you go" deal and I was assured there would be no early termination fee and that I was set to go. Well, they DID charge a huge ETF that sent the account into the negative, did not use the valid contact information they still had to inform me of the problem, sent it over to a collections agency pretty much as soon as the contract ended, dinged my credit and never gave me my deposit back. I challenged the whole thing and eventually got it removed off my credit report but it took months.
So, f**k Verizon.
Those c***s at T Mobile charged me $28 a month for two f*****g years for MY PHONE THAT I OWN. When I informed them - they refused to give me a refund - and a few months later they tried pulling the same s**t again. F**K THEM ALL
The worst, most infuriating customer service fiasco in my 74 years was with Verizon. HP (printer) is a close second.
Maglite.
I used to absolutely *evangelize* about their customer service -- 15 year old flashlight not working? Mail it in and they fix or replace it, every single time!
No longer. Also every 99-cent flashlight on Amazon makes better light now, so.
The NEBO light is the best one of all. Only $30, and rechargeable.
Volvo. They've become like all the others, nothing to recommend.
thay got bought by amricans and quality turns to s**t.... wonder why
what are you making up here? Volvo is owned by Volvo and publicly traded under their own name, and is based out if Sweden. They have 1 manufacturing plant in the US. Since 2010 their primary shareholder and managing shareholder is Geely, a Chinese company, and reports to China HQ (and chairman of Volvo is the CEO of Geely). Maybe you mean from 1999-2010 when GM was the managing shareholder, before selling their shares and the management end to Geely in 2010. If you have a problem, then blame Geely, though they are China's largest car company and own a few western brands like Lotus as well
Load More Replies...Samsung, both me and my wife were loyal Samsung users and the past 2 phones we've used have lasted less than a year a piece (2 galaxy S5s and 2 galaxy S8s).
I have a Samsung Galaxy A50. Had it 6yrs now. Cheap phone, even back then. Never any problem, but I don't use it for anything demanding.
How old is this article? Samsung are on the S25 now. I had an S9 for 6 years before I had to upgrade due to the battery requiring charging twice a day. I always go with Samsung.
I still have and use my S9. The screen has fairly serious burn in and the battery sucks, but there have been far too many thefts from lockers at work so I'm going to take an ancient thing nobody in their right mind would want. My newer phone stays here (I'm writing this on it), only connects to WiFi, and is full of cat pictures.
Load More Replies...I had one Samsung phone that simply refused to charge. The battery would actually drain while on the charger. I ended up paying nearly $900 for a new one in an emergency.
I have a cheap samsung and it's great. I can get 10 of them for the cost of an iphone
I've had my Samsung Note 9 since 2018 and it still works like a champ - feel no need to update, love it. Actually still on the original battery which lasts 2-3 days depending on usage (though i put it on airplane mode when i sleep),but if I needed to I could buy a new one for $10 and replace it as easily as I would the batteries in my TV remote. My Apple cultist buddies need to take/send theirs into service for that, and I'm sure it's more than $10 + the bother.
I’m allergic to it anyways, but Tide detergent’s new radio ad is so terrible I have taken note to never ever buy it.
Justin boots , I work in that factory and I've seen how bad those boots are , altho the chippawas arnt to bad.
Edit: I'll clarify , I worked there for a year about 3 months ago I quit , then I first started the wernt to bad , but after a month or so the quality plummeted , I worked mid way quality control and I had fix wrinkles and glue the inner ribs back on if they ripped out , we had a quota of 1000 pair (2000 boots ) a day . And on average I fixed about 60-75% of those boots a day ,on a bad day it was in the 85-90% range .I talked to the other workers and they said that they used to be pretty good but theyve got horrible , so the older Justin's are probably pretty good but the new ones are absolutely c**p. Bad inner ribs ,bad stitching ,cheap leather, extremely wrinkled welts . Infact a utility operater(line manager) told me " quantity over quality ,we got numbers to hit " . If you do buy some Justin's just inspect them first , look at the stitching quality and if it's wrinkly , they started to cut corners and now there boots suck
Tldr , old Justin's are probably good, if they were made within a year ago they probably suck , Walmart makes better boots.
Papa Johns. Had some Papa Johns when i was young, had some friends over. We were eating pizza, playing GTA 3, goofing off. One friend stayed the night, the rest went home. My friend and i were up the whole night puking. One of us would wake up and start puking, which would wake the other one up and theyd start puking and vice versa. This went on all night. My poor mother, the saint she is, cleaned up SO much puke that night. Apparently my other friends got sick too.
Never again.
Same story with me and Burger King. I used to really like it (same sort of price as the yellow clown, much larger portions) but one night I lost count after throwing up twelve times, blood from the other end, and let's just say that if this was a 10 on the pain scale then having my wisdom teeth out would be a 7 tops. It took nearly two years before I'd buy *any* fast food (from the clown: they're utter mediocrity but reliably bad - and only chicken, I'm not yet ready to risk a burger) and I'm sorry but hell will freeze over before I go back to BK - I'm never putting myself through that again. As it is, I "taught myself" (read: threw together some random things and was surprised that it wasn't a catastrophic failure) to cook and I've been doing that more so my fast food consumption is very very little these days. Likely all because some tw@t couldn't be bothered to wash his hands properly after taking a dump...
Maytag. They used to have quality appliances that were head and tails better than their competition. Now they are just importers of Chinese junk just like the rest of them.
Nope. Wrong. Maytag is owned by Whrlpool, and Maytag products are currently manufactured in Tennessee, Iowa and Mexico
Sprint
"F#@# Sprint"
Update: It was because they bought out our service provider then made us trade in out current Samsung phones, was supposed to be to another Samsung phone, but no they took our good phones and gave us POS phones lied to our face saying they were just as good. Pure BS...AND we immediately started getting all kinds of unsolicited calls. Plus service wasn't that great.
F#$% SPRINT. I hope I never have to deal with them again.
Bethesda- Use to be cool, but I soon found out they never bother to check for bugs and the last few fallout games were so bad I wanted to puke. They are becoming another EA.
I had a friend who worked as a QA tester for EA. He and the other testers would provide detailed information on bugs they discovered, like massive bugs, not weird little stuff that most people wouldn't run across, and the company would say, "Yeah, ok, sure, we're just going to release the game on schedule anyway, and we'll fix these bugs in an update." And then they didn't.
NewEgg. Sold me a laptop that did not turn on (well, for 30 seconds), tech support was totally worthless and told me to send it back for repair. Once they got it they told me that the laptop turns on just fine and it works, and they were going to send it back to me at my expense and I was not to return it.
I had a fit, I do NOT want your d**n junk and I do not want this computer. While I rarely do this, I did have to back them in a corner by threatening a chargeback if they refused a return or tried to send this thing back to me.
I'm on a Dell now, had it for 10+ years and it's still going strong. The Dell I got from Best Buy, but NewEgg lost my business forever.
Last time I ordered from them I never received my package. Never saw it delivered on my ring camera, despite tracking saying was delivered. They refused to do anything and told me to talk to FedEx.
They refused because it's not their problem. It's FedEx's problem. Once a product leaves their location and the FedEx driver picks it up, FedEx takes full responsibility for a lost or damaged package. Think of it like this: Your friend offers to buy you new shoes from a store. On the way home, your friend loses the new shoes. You don't blame the store for them being lost, but instead get mad at your friend for losing them. Calling the company about a lost package, is blaming the wrong person.
Load More Replies... Chevrolet.
Because we bought a new Vega in 1973.
Over 40 years ago.
But, I will not forget that.
Worst.Car.Ever.
...and Chevrolet knew it.
No wonder people started buying foreign cars in large numbers a few years later.
I bought a new '72 Vega. You could HEAR that car rusting, and that was only the worst of the many serious problems. Junked it four years later, literally unsalable.
LG, mobile phone. Some good features, but would lock up so often that it was unusable. It happened several times that someone would call me, the phone would ring, but none of the buttons or touch would work; so I could only put it deep inside my clothes hoping that would be enough to stop annoying people, or take out the battery.
Bell Canada. I was never loyal to them, but I was with them for years under my mom's account. They were once AT&T's Canadian division (so already not off to a good start) but over time, they just evolved into the Canadian equivalent to Verizon. After years of mystery charges, hours-long phone calls, useless support, outright refusals of service (including a phone unlock that was required by law) and retail stores that only want to sell, we both switched to a major competitor and never looked back. All of Bell's major competitors are better in every aspect.
Rockstar Games on PC. The way their online games are set up (peer-to-peer or something like that) and their terrible "anti-cheat" lead to modders and cheaters not being dealt with properly and innocent players getting flagged instead. I got suspended and reset on GTA Online PC after a modder jacked up my RP. I don't mod (I never do) and I didn't ask for the increase in RP. This is only an issue on PC so far so I haven't completely said "f**k Rockstar" yet. It's just that my next Rockstar game will be on console (likely the Xbox Series X).
MTS used to have decent customer service that was better than Shaw. Then Bell took over MTS, and it quickly became a s******w. I moved to Shaw and they actually improved their customer service.
Skittles. They changed original to green apple.
"In Katz's interview with NPR, he said that every color of Skittle has the same taste, but he also said they each have different fragrances. Since fragrance has more to do with flavor than taste does, we can confidently say that every Skittle has its own flavor" - NPR
i was SO upset to find green had been changed from lime to green apple, and SO HAPPY when they changed it back.
Sony: completely fooled by their early reputation for quality.
Burger King
I wasn't loyal to them, but I used to eat there once in a while. After they encouraged political violence in the UK I refuse to eat there.
I wouldn't say encouraging the throwing of a milkshake over Nigel Farage was particularly a bad thing
Waste of a milkshake. Should have been waste meant for disposal.
Load More Replies...Hot Topic. Used to be the store for emos, goths, etc. But now, it’s just a store filled with funko pops, and random merchandise based off shows.
I think we can conclude that things really were better way back when. In the US market anyway. /s
I think we can conclude that the US needs some consumer protection laws. Some of this stuff simply wouldn't be legal in my country.
Load More Replies...St. Ives skin lotion. It used to work beautifully on my skin. Then they changed their formula and it's like putting milky water that does nothing for moisturizing for longer than 10 seconds.
Nothing is like it used to be. Profit is all that matters, even if it means cutting quality
Sadly BP falls into this category. Their quality has gone downhill significantly as their quest for more money has gone up. I'm finding myself spending less and less time here as the days go by.
Load More Replies...I think we can conclude that things really were better way back when. In the US market anyway. /s
I think we can conclude that the US needs some consumer protection laws. Some of this stuff simply wouldn't be legal in my country.
Load More Replies...St. Ives skin lotion. It used to work beautifully on my skin. Then they changed their formula and it's like putting milky water that does nothing for moisturizing for longer than 10 seconds.
Nothing is like it used to be. Profit is all that matters, even if it means cutting quality
Sadly BP falls into this category. Their quality has gone downhill significantly as their quest for more money has gone up. I'm finding myself spending less and less time here as the days go by.
Load More Replies...
