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“We Need To Change The Narrative”: Barista Speaks Out After Smashing Man’s Windshield With Hammer
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“We Need To Change The Narrative”: Barista Speaks Out After Smashing Man’s Windshield With Hammer

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The barista who smashed a customer’s windshield with a hammer for throwing his coffee at her has told her side of the story. Taking to social media, she revealed that she knew the man before the incident and defended herself against those who criticized her reaction.

Emma Lee, the owner and sole employee of the drive-through coffee stand Taste of Heaven Espresso in Southern Seattle, was involved in an altercation with a customer on June 11 after he became upset at the price of his drinks.

Highlights
  • On June 11, barista Emma Lee smashed a customer's windshield with a hammer after he threw his coffee at her.
  • The incident occurred after the customer became upset over the $22 price of his drinks.
  • Lee revealed she knew the man before the incident, but he had never been physically violent with her before.

Lee explained that the man had ordered a 32-ounce coffee and 24-ounce water for a total of $22. Other customers tried to calm him down for 10 minutes, but he remained agitated and continued to display violent behavior.

Image credits: tasteofheaven.espresso

Image credits: tasteofheaven.espresso

“Nobody is gonna miss you,” the man can be heard saying on the surveillance video footage of the incident, a comment that Lee understood to be a threat.

“Do you want me to throw this on you?” she asked him.

“Give it to me,” he responded before taking the two cups back. The customer then took the lid off the water bottle and threw the drink at the barista before doing the same with his coffee.

After the man got back inside his vehicle, Lee grabbed a hammer and smashed it into his windshield, leading the customer to drive off. He left the premises following Lee’s call to the police.

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Lee revealed that she knew the “aggressive” customer before the incident, but he had never “gotten physically violent” with her

Speaking with Fox News, the business owner said she filed charges for misdemeanor assault. The customer has reportedly been banned from returning to the drive-through stand.

According to Lee, the man told her she couldn’t “name [her] own price” and felt he was being scammed.

“No one is forcing you to come here,” Lee told the outlet. “The argument that he didn’t know or was scammed doesn’t hold up. The prices are listed.”

“It was a threat; after screaming, spitting, and trying to pry open the window, I felt in danger,” she added before stating that she acted in self-defense.

Watch surveillance video footage of the fight below:

The customer became aggressive upon hearing the price of his drinks

Image credits: tasteofheaven.espresso

“It’s OK for him to be outraged about the price of his drinks, enough to assault me, but it’s not appropriate for me to respond?”

In an Instagram post published on June 13, Lee shared further details about the incident and called for the man to be held accountable for his behavior.

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“Due to the unforeseen amount of attention this video has received, I want to take a moment to address the real issue here: the safety of women, more specifically those that are disproportionately less protected,” the Seattle resident wrote.

“We work alone in this industry, wearing nearly nothing and interacting with men (most of which we don’t know) all day.” The barista greets her customers at Taste of Heaven Espresso in bikinis.

“It was a threat; after screaming, spitting, and trying to pry open the window, I felt in danger,” the barista expressed

Image credits: tasteofheaven.espresso

Lee stated that she acted in self-defense and that police banned the man from returning to the drive-through stand

Image credits: tasteofheaven.espresso

She continued: “At what point during an assault does a woman have the right to protect herself? What is the appropriate response? I know this man. This wasn’t his first time being aggressive but it is the first time he’s ever gotten physically violent with me.

“The fact that the first thing people want to know is what I did to deserve him throwing two drinks at me is disgusting. We need to change the narrative of these conversations.

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“This is no longer the time of women that will smile and apologize, having our only acceptable response be the art of de-escalation—this time, we will fight back.”

People’s opinions about the incident were divided

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Marina Urman

Marina Urman

Writer, BoredPanda staff

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Marina is a journalist at Bored Panda. Born in Buenos Aires, Argentina, she holds a Bachelor of Social Science. In her spare time, you can find her baking sweet treats, reading, or binge-watching a docuseries on Netflix. Her main areas of interest are pop culture, literature, and education.

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Marina Urman

Marina Urman

Writer, BoredPanda staff

Marina is a journalist at Bored Panda. Born in Buenos Aires, Argentina, she holds a Bachelor of Social Science. In her spare time, you can find her baking sweet treats, reading, or binge-watching a docuseries on Netflix. Her main areas of interest are pop culture, literature, and education.

Ugnė Lazauskaitė

Ugnė Lazauskaitė

Author, BoredPanda staff

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I am employed as a Visual Editor in the news team. I make sure you have the best pictures near the most interesting text. In general all day I am looking at all you favourite celebrities facies and I am geting payed for it!

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Ugnė Lazauskaitė

Ugnė Lazauskaitė

Author, BoredPanda staff

I am employed as a Visual Editor in the news team. I make sure you have the best pictures near the most interesting text. In general all day I am looking at all you favourite celebrities facies and I am geting payed for it!

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lafoffi avatar
Sofia
Community Member
6 days ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I just wonder, but didn't he knew the price before he ordered? Aren't prices exposed? And last but not least: if is too expensive just say "no thanks" and leave it there you dont need to assault someone... And if you do you expose yourself to retaliation.

marlasmith avatar
Marla
Community Member
6 days ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yup. The prices are listed. Sometimes you have ro punch a shark on the nose to let him know you're not defenceless

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hermom504 avatar
WonderWoman
Community Member
6 days ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The cost of the order is irrelevant, he was a return customer and the prices are listed. He was also abusive in the past. She could be standing there naked and that does not invite unwanted attention. Stop blaming the victim. If a man can't control himself around a woman in such attire or lack thereof, then THEY need to GET HELP for their condition, society should not have to alter for them. This woman has a hammer because society allows men to misbehave, to deflect, to scorn and judge women.

tonidmtm avatar
Kare Deter
Community Member
6 days ago (edited)

This comment is hidden. Click here to view.

I know I will be downvote into oblivion, but which animal exactly? I don't care about male vs female, I care about a thrown iced coffee which was a violent action with no damage caused vs a hammer which caused property damage and endangered BOTH people. He could very easily have grabbed her and d**g her out the window or the hammer could have gotten stuck and she'd be pulled out the window. HER violent response could have ended very badly for her. I'm not so hung up on the perceived threat "no one will miss you" because it is ambiguous - it could simply refer to her business being shut down for whatever reason.

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dianasdolls avatar
Diana Lucas
Community Member
6 days ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The prices were not just for the coffee and water. The extra amount pays for being able to view a scantily clad woman making the coffee. It was a bikini barista place. I understand why she keeps a hammer with her for protection, but she exposed herself to more danger by leaning out of the window like that. He could have pulled her out when she stuck most of her upper half out of the window. I'm going to hazard a guess that the man wanted a 'little bit' more than just coffee and water for that price, being that he had been a regular customer, and when he didn't get it, he flipped his lid. As for her breaking his window, I think she might have went too far with that, but then I wasn't there. It did make him leave, though.

rpepperpot avatar
The Other Guest
Community Member
6 days ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

He both threatened her ("No one will miss you") and assaulted her (threw the coffee). What more need he have done to her before damaging an inanimate object was warranted?

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lafoffi avatar
Sofia
Community Member
6 days ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I just wonder, but didn't he knew the price before he ordered? Aren't prices exposed? And last but not least: if is too expensive just say "no thanks" and leave it there you dont need to assault someone... And if you do you expose yourself to retaliation.

marlasmith avatar
Marla
Community Member
6 days ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yup. The prices are listed. Sometimes you have ro punch a shark on the nose to let him know you're not defenceless

Load More Replies...
hermom504 avatar
WonderWoman
Community Member
6 days ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The cost of the order is irrelevant, he was a return customer and the prices are listed. He was also abusive in the past. She could be standing there naked and that does not invite unwanted attention. Stop blaming the victim. If a man can't control himself around a woman in such attire or lack thereof, then THEY need to GET HELP for their condition, society should not have to alter for them. This woman has a hammer because society allows men to misbehave, to deflect, to scorn and judge women.

tonidmtm avatar
Kare Deter
Community Member
6 days ago (edited)

This comment is hidden. Click here to view.

I know I will be downvote into oblivion, but which animal exactly? I don't care about male vs female, I care about a thrown iced coffee which was a violent action with no damage caused vs a hammer which caused property damage and endangered BOTH people. He could very easily have grabbed her and d**g her out the window or the hammer could have gotten stuck and she'd be pulled out the window. HER violent response could have ended very badly for her. I'm not so hung up on the perceived threat "no one will miss you" because it is ambiguous - it could simply refer to her business being shut down for whatever reason.

Load More Replies...
dianasdolls avatar
Diana Lucas
Community Member
6 days ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The prices were not just for the coffee and water. The extra amount pays for being able to view a scantily clad woman making the coffee. It was a bikini barista place. I understand why she keeps a hammer with her for protection, but she exposed herself to more danger by leaning out of the window like that. He could have pulled her out when she stuck most of her upper half out of the window. I'm going to hazard a guess that the man wanted a 'little bit' more than just coffee and water for that price, being that he had been a regular customer, and when he didn't get it, he flipped his lid. As for her breaking his window, I think she might have went too far with that, but then I wasn't there. It did make him leave, though.

rpepperpot avatar
The Other Guest
Community Member
6 days ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

He both threatened her ("No one will miss you") and assaulted her (threw the coffee). What more need he have done to her before damaging an inanimate object was warranted?

Load More Replies...
Load More Comments
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