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“I Was So Mad I Wrote My First Ever Google Review”: 35 Restaurant Horror Stories
Interview With Expert
It's been four years since the pandemic, so we're almost back to life as it was before. We're not as hungry for social gatherings, live entertainment, and going out to eat at a fancy restaurant. In fact, a 2023 survey found that, on average, Americans dine out three times a month.
Ipsos conducted a study about what customers expect from restaurants in 2024. The top factors for an enjoyable dining experience were quality time with family and friends (52%), great value for money (45%), and eating healthier (20%). These don't seem like very tall orders, do they?
Well, they do for these restaurants. When one person online asked, "What made you never want to return to a restaurant again?", over a thousand people shared their horrible experiences. Who knew dining out could be so adventurous and, at times, even dangerous?
Bored Panda reached out to popular restaurant reviewer and food blogger The Picky Glutton. They told us more about their foodie adventures in the London scene, how to spot bad restaurants, and their most memorable good and bad restaurant experiences. Read their yummy insights below!
This post may include affiliate links.
#1
A server making fun of someone with down's syndrome.
Captain Kyra 1 year ago
That's because the rats are just rats, but there is no excuse for being a lousy person
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Guy-Incognito 1 year ago (edited)
Had a security guard that refused to let my mate into a club when we were young (18-19). - also in Australia so legal age is 18 for pubs/clubs. He had a rare condition that required a lot of tumours removed from his brain and spine, effected one of his eyes and had large scalp scars. He carried actually government and medical certificates to this fact so people understood. Still security guard said he didn't care he didn't look right so f*ck off. Luckily, in this instance, he was deaf and didn't hear (we took him to this club because he could feel the base and vibration from its design and actually dance). Angry as I was I calmly walked up to the line-up for the upstairs club, walked in to the bar and asked for manager explaining to bar staff what had happened. They got him. Bar manager came out and rang that security guy out for what he did. In my city security guards get banned from working for all pubs and clubs by acting like this. He was gone. This sort of sh*t makes me angry af.
Rashid Skepple 1 year ago (edited)
Nobody who makes fun of someone with a disability can EVER be called a good person. It's just an undeniable, undebatable, indisputable fact of life.
ConstantlyJon 1 year ago
I had a kid with down's syndrome come in with his dad one time. I spent their whole meal speaking mostly to the kid, getting down on his level, making sure he was doing well, and asking his dad if there was anything we needed to change to help him with our TV or music, etc. Dad gave me a big ole tip and wrote on the receipt thanking me for taking the time to include him. After they left I was bussing the table and the kid left a little lego guy on the table. I still have the lego guy in my apron months later, just to remind me to treat kids like him (or al kids really) with respect and care. Makes me sick to think of a server doing anything but.
Vvee Work 1 year ago
HEY BORED PANDA HOW BOUT FIX THIS DAMN ADD POP UP PROBLEM WITH THE ANNOYING BLONDE WOMAN THAT PLAYED AS STIFFLERS MOM ON AMERICAN PIE!!!!,THAT S**T IS ANNOYING ASF
Guy-Incognito 1 year ago
My pops up are about fighting depression. Annoying but my phone is certainly spying on me. Lol so stiflers mum aye 😉
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Kiss Army 1 year ago (edited)
I was at a buffet restaurant and there was a Middle Eastern lady there wearing a head covering with just her eyes showing (sorry, I forget correct terminology and don't want to guess incorrectly), one of the staff behind the buffet looked at her and held up his hands and said "Don't rob me." She lowered her head and took her child's hand and walked away. I told him he was very inappropriate and got his manager... he was fired on the spot.
When choosing a restaurant, Picky Glutton says not to look for the most popular spot. "Popularity does not automatically equal quality," they tell Bored Panda. "Don't automatically assume a restaurant is good purely because there are queues outside."
"Restaurants that are especially good at latching onto faddish trends or paying social media influencers for positive coverage, to give just two examples, may be good at generating queues. That doesn't necessarily mean they're actually any good," the Glutton gives us the inside scoop.
RELATED:
#2
Went to a highly rated Chinese restaurant. Bit into a soup bun and out comes 2 dead roaches. My wife and I lock eyes and quietly set down our spoons. We didn't want to cause a scene so we politely flagged down our waiter. The restaurant refused to comp our food or even offer an apology. So I charged back on my credit card and filed a complaint with the heath department.
Fat Harry (Oi / You) 1 year ago
Some of them, yes, but there's nothing tricky about this one. They bit into food, cockroaches came out, they complained to the waiter, the establishment did not offer them the food for free.
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Guy-Incognito 1 year ago (edited)
Went to the seediest looking Chinese place in Australia I've seen outside Sydney in my redneck town and told my partner we're going to be fighting over the toilet for 48hours or have the best food ever. Greatest won ton soup I've ever had.
SCP 4666 1 year ago
I would so have caused a scene, showing this around and yelling for every other customer to hear
The Darkest Timeline 1 year ago
After that non-response from the restaurant? Absolutely.
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StrangeOne 1 year ago
Most of the restaurants (at least in my city) that get shut down for pests and other health code violations, are often Chinese food restaurants.
Guy-Incognito 1 year ago (edited)
Knew a health inspector when my parents owned a Cafe, in China it's not only cheap and easy to bribe inspectors it's expected. They test the waters in Western countries until they find a compliant officer. Weird that just cleaning would cost less.
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Robert T 1 year ago (edited)
I would not expect the food for free (as in remade without the added roach). However I would leave without eating it and I would refuse to pay for it. If they want to make a scene by calling the police, then I will loudly explain to the police officer why I won't be paying.
ConstantlyJon 1 year ago
Ngl, I've had ants at the table before.... y'all when I tell you that they got a new table, heavy discount, and I wiped the f**k out of that booth and the whole surrounding area. To do anything less is absurd.
Sue Phillips 1 year ago
I found a fly in lemon chicken at a Chinese restaurant. When we pointed it out to the hostess/waitress/very old lady, she smiled, said, "yes", and walked away.
Mad McQueen 1 year ago
Went to a Chinese Buffett. Paid like $30 each for bf an me. Got food. Sat. And critters appeared. I couldn't eat. We got up and left the food there as it was swarmed. Told them we wanted a refund. They wanted to give us a credit for a half price ticket. Said no. Then Loudly said "your roaches ate our meal. Not us. Refund our money now or I'm calling the police. " got our cash back and also so did a few others there after us. Place shut a few month later. So gross.
Mad McQueen 1 year ago
Also I'll never eat at a Buffett again. That was bugs. Food is never fresh a people touching something I might eat makes me sick to think about. Not to mention kids. Ickkkkkkkk
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Id row 1 year ago
I ordered sweet and sour chicken one time. I noticed a black spot under the breading on a piece of the chicken. I dug it out and it was a fly. When I called to let them know, they offered to bring another order. Yeah, no thanks. That traumatized me, which sucks because I love that dish.
#3
Barmaid rolled her eyes at me and said "Maybe you shouldn't be eating at a steakhouse if you are worried about the difference between diet and non-diet coke" after I asked her to replace the regular coke with the diet version I had ordered.
I responded "Actually I have type 1 diabetes - I can't dose my insulin correctly for sugary drinks as they get absorbed so quickly".
This was met with another eye roll, so my group of friends and I just said f**k this place and went somewhere else.
Left a bad tripadvisor/Google places review which got a grovelling apology from the owner.
Fellfromthemoon 1 year ago
My take: if I order something from the menu, I expect to get that item, and not something else. In this regard, I have the same standards that I apply in any store. If the packaging says it contains ___ then it should contain _____ and if it doesn't specify containing ....... then it better be free of ....... Health concerns just emphasize this need.
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Kari Panda 1 year ago (edited)
This doesn’t even make sense. As in, "Maybe don’t eat in a Steakhouse if you’re vegetarian" is something that would at least make an ounce of sense (though it would still be rude and I assume many steakhouses have vegetarian options). But don’t eat at a steakhouse if you want a diet coke? What?
PeachPossum 1 year ago
Barmaid thought the concern was for weight gain. Steakhouses in the USA are known to give big portions... at least before the pandemic. Now you need a magnifying glass to see the steak on the plate.
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Xenia Harley 1 year ago
The local place where I worked used to substitute regular for Diet Coke all the time. My friend with diabetes used to have us taste her drink first before she drank it. This is life or death for some people!
Sarah Matsoukis 1 year ago
If I owned a place and learned some of my staff behaved like that my reaction would be...intense
notreallyraine (they/them) 1 year ago
my boyfriend has type 1 and istg id square up with someone over this
Lena Flising 10 months ago (edited)
How can someone working in Service eye-roll at type 1 diabetes? That's a potentially deadly disease!!! Would it be good for business if someone dropped dead at her table, because SHE couldn't tell the difference between regular and diet coke?
The reviewer suggests thinking about who you'll be eating with and whether it's for a special occasion. "This can be just as important as anything else [when] choosing a restaurant. The preferences and personalities of who you're eating with (such as friends or family), as well as whether it's for a special occasion, such as a birthday or anniversary, can influence where and what you choose."
"For example, if you're meeting a friend you haven't seen in ages and want to catch up over a relaxed and unhurried meal, a quick turnover ramen bar would probably be the wrong choice. If you're having a meal with your temperamental, old-fashioned parents, an experimental fine-dining restaurant might not be the right choice," they add.
#4
I ate there a lot. There weren't any vegan options but I'm not one so it wasn't an issue. They advertised a new vegan menu. I called up my vegan family members and said "Hey, come eat with me, I love this place." We all sit down for a meal. No vegan menu. When I asked about it the owner said "Yeah, we haven't got any vegan stuff but we did that ad to get more customers in. And look, it worked!" He lost a regular that day. Haven't eaten there since.
Kathrin Pukowsky 1 year ago (edited)
Couldn't the´restaurant get slapped with a fine for false advertisement or something? This is so deceitful!
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Saphyre Fyre 1 year ago
Why get vegans to come in, just to have them leave, because they obv won't be eating anything else.
Lena Flising 10 months ago
Half my extended family are sort-of-vegetarians (they eat dairy, eggs, and fish), but a vegan menu would still sound good to them. If I invited some of them out to that restaurant, and there was no vegan menu, we'd stand up and leave. That is false advertising and would probably "award" them a hefty fine in my country.
Fat Harry (Oi / You) 1 year ago
What's the long-term plan there? Get vegans in... and then they leave without ordering because there's nothing for them to eat? And you've also wasted a booking.
#5
It was a takeaway. 12 of us ordered from Justeat and were really looking forward to it. We waited, and waited, and waited. Two hours later we rang and asked where our food was and they said they hadn’t made it because they assumed that such a large order was a prank despite the fact it was paid for! They did make the food and send it to us, but by that point it was over three hours since we initially ordered and we were hangry. The food, however was delicious. A couple of months later, same group of people. We decided to forgive them because the food was so nice. Ordered, waited. No food. Rang them a lot quicker this time to confirm the order and again, they said they assumed the order was a prank. The food eventually arrived however several items and full meals were missing. Rang them again and got voicemail saying they were closed for the night despite their website saying they were open for another three hours. We left a negative review and they threatened us over the phone. We added that to another review.
Lsai Aeon 1 year ago
on the flip side, back in the 90s one of my neighbors called a local pizza place and ordered a dozen pizzas to be delivered to my house as a prank. They made the pizzas and tried to deliver them, expecting payment on delivery. My dad answered the door and told them we didn't order any pizzas and no way in heck was he paying for a dozen pizzas (well over $100) that he didn't even like. Through some sleuthing, we tracked down the culprits and sent the pizza dude down the street where their dad answered the door. He paid for the pizzas then promptly sold his 3 sons' bikes to reimburse himself for the pizza. It was 3-4 years before those boys earned enough money to buy new bikes
Sophia Athene 1 year ago
Wow! A parent who disciplines! I would have been grounded for several months from everything and made to earn back every penny and then made to do a gesture of apology to the other family, like mowing their lawn or washing their cars.
Load More Replies... KatSaidWhat 1 year ago
Surely you would phone to confirm an order that big and not assume ANYTHING... And surely the place should remember an order that big came in before and cross check details? Or am I being too logical?
Svenne O'Lotta 1 year ago
My guy, they weren't ordering takeout to cater a traditional Indian wedding. In what world is 12 personal pizzas a comically large takeout order? You've never thrown a party or just had some friends over for beers and pizza? Or got together with your closest family, some of which brought their kids? 12 people ordering takeout together is completely unremarkable. They just didn't feel like making the order.
Load More Replies... Saphyre Fyre 1 year ago
If this is true; what the hell is wrong with them?? How extremely unprofessional. I wouldn't trust them with my food. I would've gotten a refund the first time; they didn't deserve to be paid for that bs.
Kira Okah 1 year ago
Had actually the same experience with justeat when in Belfast. Saying that the amount of food ordered made the restaurant think that it was a prank. Except that I was ordering for a single person - my mate ordered her food from a different restaurant that had their own delivery service. We found this out the day after ordering though, as the restaurant actually shut while we were waiting. Had to run out and chance that a small local eatery we'd been going to for most of the week was still open (it was, barely, guy running it was absolutely wonderful).
imsouravmitra 1 year ago
Something like this happened to my now ex-girlfriend. She is a vegetarian and we went to a advertised Vegetarian restaurant in my country India (Hyderabad), and she ordered something, and she got eggs in it. First they denied it and then they refused to give us another dish. After our wonderful Google review, the owner called and threatened us for defaming his Big Business Chain. Even cops were involved.
#6
Went to a Portuguese restaurant for a work Christmas meal. There were 14 of us. We ordered before we got there. We arrived and were seated. Nothing for 30 minutes. They didn’t even ask if we wanted a drink. We flagged down a flustered waiter and asked for some drinks. We waited for them for 15 mins and they arrived. Not what we asked for. We sent them back and waited. And waited. We asked where the food was, as we had been there almost an hour. “You’ll have to wait” we were told, in a stroppy voice. 20 minutes later, the owner realised that our food had been given to another Christmas party. He actually went over and took the food from that table and gave it to us, it was half eaten by this point. Obviously a terrible experience for us, as well as the people who had their food “confiscated” half way through the meal. We got a full refund and a few bottles of wine. We went to the nearest kebab house, as everywhere was booked. No matter how busy you are, you don’t keep paying customers waiting that long. You also don’t take meals from people whilst they’re eating. You don’t take expect people to start eating a half eaten meal. Terrible. Memorable, but terrible.
Pittsburgh rare 1 year ago
I worked in hospitality eons ago and I can't understand the string of critical mistakes made here. They might have been good cooks, but they didn't know s**t of how to run a restaurant.
Guy-Incognito 1 year ago (edited)
Multiple "managers" and one kid on the floor doing everything who is so inexperienced they haven't quit due to fear. Seen it a lot, and also a vet from the hospitality industry. Lol don't miss it.
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Lena Flising 10 months ago
Husband, I and his parents were on holiday in Mallorca some years ago. It was all-inclusive and buffet meals, but they offered one sit-down served dinner. We expected something really good and a bit of luxury. I chose a pizza and that was really good. The others ordered some sirloin steak, I think. It was average, edible, but nothing special. They came and asked how the meal was, I said it was very good, the others said it was good. Stupidly the staff pushed for more precise description of HOW good it was. Husband said "It's OK". That didn't fall well with the servers! They refused to come to our table for the rest of the evening, blatantly ignored us when we raised our hands to call for attention (we weren't offensively snapping our fingers or anything). An hour or so after we first tried to get attention, a manager came to our table, and we could ask for desserts and coffee. Everything else at that resort was VERY nice, and if it wasn't for that meal, I'd gladly go back there again.
Gina Gartola 1 year ago
Did the entire other table just eat what was brought? No one said this isn't what I ordered?
Brittany Grawe 1 year ago
"No matter how busy you are, you don't keep paying customers waiting that long" sounds like you've never worked in the industry. Taking off the other table is inexcusable and disgusting, but it sounds like you had no compassion on a busy holiday even before that.
Kay 1 year ago
If you don't have enough servers to bring people drinks within 45 minutes, maybe don't have that many tables. What compassion? Yes it's busy - so a restaurant should have more servers or fewer tables. Waiting for DRINKS that long is inexcusable too.
Load More Replies...Price and fancy concepts don't guarantee a good dining experience either. "Just because a restaurant is expensive, or conversely cheap, doesn't necessarily mean it's any good," the Glutton tells us. "Avoid 'gimmick' restaurants. The classic examples would be restaurants at the top of a tower on a rotating platform or with a view of a landmark. More often than not, such restaurants coast along on the gimmick rather than on their food and service."
When you're vacationing, the Glutton recommends venturing out of the touristy/hospitality areas. "[They] don't have a monopoly on good eating! This is especially true for cuisines from marginalized communities, whose members may not have the financing and negotiating power to get prime real estate," the restaurant reviewer points out.
#7
When they added an automatic tip.
Ariom Dahl 1 year ago
Here in Australia tipping is not the norm. Maybe because our hospitality workers don't have to rely on tips to manage?
Anga 1 year ago
Same in France. Leaving a tip is nice, but never expected.
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Ray Ceeya (RayCeeYa) 1 year ago
If you walked in with a party of six or more without a reservation, that's policy most places. Big tables work you harder and tip less.
Sand Ers 1 year ago
And it’s generally printed on the menu. Blindsiding people with it is a whole different animal.
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BewilderedBanana 1 year ago (edited)
I hate it when they add an "optional" service charge to the bill. So when you're paying, if you weren't planning on tipping, you have to ask the server to remove it from the bill. Pretty sure most people would feel like cräp doing that. This was in Europe btw where tipping isn't necessarily the norm
FABULOUS1 1 year ago
I declined go to a restaurant with my wife for our anniversary that I have been wanting to try after seeing their tipping policy. The meal was $125.00 per person and it was an automatic 40% tip for the total bill. I will not pay an automatic tip before I even no how the service and the food is, we opted for a mom and pop restaurant closer to home.
Id row 1 year ago
That's standard if there are parties above a certain number of people. At my restaurant, the number was 5. I heard a table of old woman examining their bill one time. "Who ordered the gratity?" (yes, they pronounced gratuity 'gratity') "Gertie, did you order the gratity? It came to $12." I was behind the bar, crouched down and dying, lol.
Lena Flising 10 months ago
Stupid America-only problem. If it's automatic, it's not a tip, it's just part of the price for the meal, and ought to be included in the price on the menu. To keep it off just makes the prices look lower than they really are. If you can't afford to pay your staff a living wage, you can't afford to run a business. Keeping the so called "tip" off the menu makes your staffs' workday harder than it should be, as they become the Bad Guy for wanting to be paid for their work.
#8
Live ants in the pilau rice, the restaurant thought it wasn't an issue and would bring another dish.
We just walked straight out and never returned.
KaiPonpon 1 year ago
Pilau rice with some extra protein and a fun hunting your own food experience /s
Guy-Incognito 1 year ago
In Australia you can bite the butts of sugar ants and they taste like honey. Was an aboriginal bush tucker.
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Guy-Incognito 1 year ago
Just checked the recipe, it contains no sugar so rice had to be left out of cold storage enough to kind of ferment and sugar or they reused rice from leftover meals with sugar in it.
Lena Flising 10 months ago
LIVE ants? Meaning they got in there AFTER it was cooked? So they store cooked rice in unsanitary conditions? Ew!
#9
For me it's pretentious presentation. Bringing me ice cream on a slab so I have to eat it in 30 seconds before it melts all over the table is moronic. I don't wanna eat fries out of a recycled tin can, I'm not a racoon. Eating a burger out of a stone slab is some 10,000bc s**t and I want no part in it. I wish they would just give me a frigging plate and a bowl and stop trying to reinvent the wheel with triangles.
Learner Panda 1 year ago
I have always said if I entered a restaurant where other patrons were eating from presentations like that, I would just turn round and leave.
Kerensa Scott 1 year ago
there used to be a facebook page called we want fu@@ing plates and it was excellent
Lena Flising 10 months ago
I got Bruschetta with side salad on a cutting board with no (stopping) edges. Half the meal I had to keep the food from falling onto the table (who knows how clean that was). It was good, and the service was very nice, but the meal was more work than it ought to be. The restaurant has closed now. Soon a new one is opening there. Probably the sixth or seventh during the seventeen years we have lived here.
imsouravmitra 1 year ago
It's like that have a solution so they have to create a problem to solve it..
Definitely a Human 1 year ago
I just want steak and mash and a bit of cake. Not twigs fried in honey or a donkey in a coffin!
Petra 1 year ago
It's not unreasonable to expect normal, or even semi-normal, plates and bowls to eat out of.
Load More Replies..."Learn how to read between the lines of menus," Picky Glutton also recommends. "Long menus can be signs of a kitchen recycling the same base ingredients and base sauces to give the illusion of choice. Or an unfocussed chef(s) trying to do too much, little of it well."
"Some menus use page layout tricks, such as highlighted boxes, pictures, higher placement, and nostalgic/familial language, etc., in an attempt to sell their most profitable or easy-to-make dishes."
#10
I've told this one a few times on reddit but basically bad service.
The place was empty, we were the only customers. It's a brunch restaurant, so we were there around 10:30 a.m. (it opened at 8 a.m.). There were 8 of us just wanting a relaxed breakfast (we weren't being rowdy). And as much as this story sounds like those rude cafe places... it's not, but it could fool you.
This waitress was clearly not in a good mood. I have no issue with that, you don't have to be the happiest person serving us.
She came over to take our order and we were very efficient, all knowing exactly what we wanted. However, they didn't have a couple of items (not mentioned or written anywhere). She told us in a very irritated way and then it obviously took a few seconds for those people to find what they wanted. She sighed barely 5 seconds later. Then when one found what they wanted and said "oh found what I'd like..." trying to lighten the mood and smiling. The waitress rolled her eyes and said "go on then" in an irritated manner again.
Anyway, eventually, she comes to serve the food, and literally (no exaggeration) she chucked the plates down on the table in front of some people, things fell off the plates. Then slid the other along the table (plenty of space to walk around the table). No apology for the food that fell off the plates or explanation for chucking it across.
We decided not to pay the service charge. We paid the bill exactly. She then blocked the doorway as we were leaving and said "You've underpaid, where's the rest?". I'm usually the shy, non-confrontational type, but I piped up because I'll let so much slide (even the plate slide would have been ok alone) but that was on a level I've never seen before.
So I said "We paid X, the service charge is optional and you were rude and threw our food all over the table and didn't once try to apologise or make up for the bad service. We will not be paying a tip for that."
She understandably was not happy with that but realised she wouldn't manage to get that out of us and let us leave but yeah, I live nearby it but I refuse to ever go again despite the food being quite nice.
StrangeOne 1 year ago
That's so unacceptable. She's clearly just in it for the tips and just that, and probably pissed off she's not getting what she wants. A big baby is what she is.
Petra 1 year ago
Even if she was just in it for the tips, she would act politely in order to earn/get tips. This behavior is on another level.
Load More Replies... justanotherweirdo 1 year ago
Such disgusting behavior. No one is asking for you to be the happiest person while serving, just be polite for God’s sake
Lena Flising 10 months ago
She must know that she didn't provide extra service, and ought to understand, without being told, that's why the service charge is not provided either.
Tom De Paul 10 months ago
Let the owners know. Perhaps they'll get rid of her and you can go back and enjoy the good food.
#11
Mine as usually gluten related, as I'm coeliac. I was on holiday in Athens with a couple of my mates who grew up there. I was really enjoying the local food there but we decided one day to give this pizza place a go because they offered gluten free. Cool! We ordered and checked in English and Greek that it was GF. I demolished my pizza and it was delicious. Got to a couple hours later and I was throwing up so bad. That sort where you physically can't stop it. We were at somewhere grabbing a drink at the time, so I was curled up around their loo, throwing up. We finally made it back to their place after more puking. Then the other digestive issues kicked in. Anyway, I left a review of the place saying it's genuinely nice food but don't go there if you're coeliac. They were pissed and said I needed to take my review down. Messages flying back and forth. They offered me a free pizza. Bro, no. I don't wanna die. They said that those pizzas had "lower levels of gluten". That's not a thing. It's gluten free or it isn't. They told me they're made with spelt flour. Not GF in the slightest. They said they'd try and make a GF pizza (wouldn't trust it even if they did). They emailed back shortly after saying it was too difficult. Safe to say, if I ever go back to Athens, I'm never eating there again. I feel bad for the server because he would've only known what they told him.
I've had a few run-ins with places and me being coeliac (diagnosed as a toddler). But this one stuck out to me as particularly bad.
AMaureen Dance 1 year ago
Are they afraid they'll lose a sale? Because if I ask about an ingredient that could make me sick, or worse, and they tell me it's in the dish I'm looking at, I'll ask what's safe to have. And I just have to hope they'll answer honestly, I suppose.
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Zedrapazia 1 year ago
Took me a few sentences to understand that GF is gluten free pizza and not girlfriend pizza 😅
Guy-Incognito 1 year ago
Food definitions of gluten free in other countries change. It's stupid I agree. In Australia identify yourself as coeliac, gluten free doesn't mean prepared in a gluten free area. Unfortunately it's not taken seriously because so many idiots are "allergic to gluten" but just on a fad diet so most chefs/cooks watch these rude bastards knowingly ordering and eating gluten after f*cking you around. Not saying this OP didn't, language barrier and all. If you have a genuine allergy please make sure you explain it. 99.9% of people claiming this are idiots on fad diets and then order the regular stuff once making us bend over backwards so hospitality staff assume it's a you being a d**k. Yes it happens so much it's a boy cries wolf x1000 situation and people with genuine allergies pay the price.
Charity Angel 1 year ago
This is why I'm so specific about saying I have a gluten intolerance rather than allergy or coeliac. I seriously restrict my intake, but I don't need the same level of caution as coeliac folks. Occasionally I might even indulge in something that's not guaranteed GF. I very much don't want to mislead people about my issues and detract from those who have more serious problems with gluten.
Load More Replies... notreallyraine (they/them) 1 year ago
idk why someone downvoted you, p sure it is a crime
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Susan Betz 1 year ago
I'm celiac (American spelling). I live in a place that has pizzerias with GF pizza. There's no way I'm going to order GF in a place that's absolutely polluted with gluten.
Jeremy James 1 year ago (edited)
That's exactly what I was thinking! The amount of cross-contamination to trigger a reaction can be so small. Especially on the stones of a shared pizza oven.
Load More Replies... Lena Flising 10 months ago
That's really serious! Never say it's GF or vegan (or nut-free) if you're not 100 percent sure it isn't! They can get very, VERY sick if they eat gluten or non-vegan. Always err on the side of caution. I have a colleague who is allergic to nuts, and we always give her the list of ingredients if we buy something sweet for the office, so she can check it herself.
Ordhaj 1 year ago
I am allergic to soy products and I appreciate it when the servers are honest. A few places have just hotly told me, "It's on our website." Okay, but I'm sitting right here, can't you just tell me? To make things worse, I know a few people who just say they're allergic to things they simply don't like, with no understanding of what the kitchen has to do if they actually want to accommodate the allergy. A lactose-intolerant coworker had literally the same experience. After lunch, we went back to the office and she went to the washroom for an hour.
#12
I went to one once where I ordered the food. One of the drinks offered was milkshakes: Banana, strawberry, chocolate, with coffee added in any favour if requested.
I asked for a strawberry and politely said to the woman ''NO coffee added, thanks''
She asked why, **with a sniff,** and I said I don't like any sort of coffee in any shape or form and won't touch it. ''Just a strawberry, please''. Although I felt I didn't have to explain my reason to her.
Strawberry came, I sucked on the straw and there was coffee in it so I took it back to the same woman and loudly enough for others to hear told I I had asked for NO coffee as I don't like it and won't touch it. She snapped ''it's only a bit, it won't hurt you''.
So I plonked the glass on the table and walked out, without paying for the drink or the food that had been delivered. Never ever went back!
Just-4-2day 1 year ago
If you are not a coffee drinker, for any reason, you can taste "even a little bit" when it's added to a dish. Had a friend make a beautiful chocolate cream pie, did not even have to taste it to know there was coffee in the ingredients.
StrangeOne 1 year ago
It is a strong taste and smell. I drink coffee and even I can detect a little bit of it. It's not palatable if you're not expecting it and not in the mood.
Load More Replies... Lyone Fein 1 year ago
So incredibly pretentious to believe you know what will or won't hurt someone else!
StrangeOne 1 year ago
What a stupidly careless waitress. Wonder if she ignores allergy alerts, too.
Charity Angel 1 year ago
I don't even like strawberry, and I thought the same thing.
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Gina Gartola 1 year ago
I can't stand people who try to tell you what you should or shouldn't like. Good grief.
Skadi Lifdis 1 year ago
I can't have any coffee...even a hint. I get violently sick and intense intestinal cramping for hours. No freakin' coffee!
Hakitosama 1 year ago
Lemme tell you a little story for all the pos who puts coffee against customers wishes : once upon a time there was a little student. The little student was in the middle of VERY stressful finals and surviving all night long with coffee. By mistake, after her exam, the little student who was out of coffee, drank an energy drink. That little student ENDED IN THE ER FOR CAFFEINE POISONING. Too out of it, her head splitting, vomiting, her heart and lungs stuttering so much doctors feared she was having an attack! The little student had to spend the night at the hospital and had to pass other types of exams the following day to make sure her stupidity hadn't damaged anything in her body. The end. ......YOU DON'T F*****G MESS WITH CAFFEINE!
Lena Flising 10 months ago
What a sourpuss! People generally know what they like and don't like. Not being HURT by the food is a MUCH lower bar than most customer expect of a restaurant visit. I ordered a chai-latte once (it's a tea drink), but got a regular latte (with coffee). I don't like coffee, so I noticed it immediately. I went back with it and the lady behind the counter just said "Oh, I'm sorry, I will fix it at once!", and soon I had a chai-latte in front of me instead. That is how service ought to work.
If you're choosing an ethnic restaurant in an English-speaking country, gauge if the members of that ethnic group are eating there. "If not, why not: that could be a reason to give you pause. How does the menu reflect the regionalism and varying traditions of that group? If it doesn't attempt to do so, or attempts to do it all in a superficially comprehensive manner, then that could be a reason to give you pause," the Glutton explains.
#13
I got bangers and mash and the sausages smelled really funky. The server assured me it was just the herbs and I was still a teenager, who was taught to clear my plate, so I did.
Cue going home and immediately being violently, virulently ill all over the bathroom, and feeling incredibly poorly. I hadn't eaten anything that day beforehand and I'd had food poisoning before to that exact reaction. So we called the restaurant. Not to complain, just to get them to check the sausages actually were okay, because I didn't want to raise a fuss, I just wanted to be sure no one else was going to be sick if the sausages were off. That was it, all my dad called for.
The manager went off at dad on the phone, swearing and insulting us for daring to even insinuate anything could possibly be wrong with the food and telling us to f**k off. Needless to say, we didn't go back, which was a shame because it was one of the only restaurants in the area. I could have understood some of the anger if we had called to complain or try and bargain for a refund or something, but just calling as a heads up to check their stock was okay... nggghhh.
Well, we never went back.
KDS 1 year ago (edited)
I would have called the Health Department to keep others from getting sick.
Alex Bailey 1 year ago
Absolutely. This is the only sensible response. Food poisoning is a notifiable disease. If a case of food poisoning has been formally confirmed by a doctor or hospital (by analysis of a stool sample) these details are passed to Environmental Health. If you are sure it's food poisoning DO SOMETHING and report them.
Load More Replies... BewilderedBanana 1 year ago
If you have (or suspect you have) food poisoning, get checked out immediately by a doc/hospital and, if it is confirmed, report the restaurant. health authorities cannot do much unless it is a confirmed case (it could be many other things, so they need some documentation)
T'Mar of Vulcan 1 year ago
The same thing happened to me at Jimmy's Killer prawns. The calamari was tinged purple but when I asked the waiters they just rolled their eyes so I ate it. Got a really bad colon infection and was barfing and sh****Ng everywhere.
Kate C 1 year ago
Went to a fancy restaurant for a work get together and everyone who ate the lobster got sick. Anyone who did not eat lobster did not get sick. So, a pretty easy assumption that the lobster was tainted. Called the restaurant just to let them know not to serve the lobster, prefaced the conversation with "we don't want any compensation just want to let you know, etc" Manager/Owner got riled up saying, "no one else complained". I replied, "Look, we really don't want any compensation, I'm just trying to tell you your supplier did not provide you with the fresh lobster your probably paid for". He changed his tune and thanked me - because now it was the supplier that was the issue.
Anne Reid 1 year ago
Sausages that are called bangers and mashed potatoes. Popular in the UK & Ireland.
Load More Replies... Lena Flising 10 months ago
What herbs smell funky? Could the server please explain? I love herbs and grow quite a few myself, but none of them has ever smelled funky. How can you be ANGRY at a kid who got violently ill after visiting your restaurant? I'd have called the health department, or even the police, if that happened to my kid (if I had one), and the restaurant insulted ME about it.
#14
Another time, Indian Restaurant in Handforth, Stockport. We ordered meal for four and had some drinks. No sign of food, so we had some more drinks. And then some more drinks. Eventually signalled a waiter who brought us the bill. When we said, that's very nice, but we haven't had any food, he said of course we had. We pointed out the full set of crockery and cutlery on the table and he piped down. Next thing we have is the Chef and the Owner coming out to appologise. Turns out that the chef had made our food, put it on the counter and the new guy doing washing up had poured it away and washed our plates before it could be taken out to us. We laughed, they offered to cook more food but it was now too late to want food and we were all pissed due to drinking on an empty stomach. The waiter tried to give us the bill for drinks but the owner shouted at him in what I guess was Punjabi and tore the bill in half. So, result, an evening of dieting and free drinks!
BewilderedBanana 1 year ago
I wouldn't have left a bad review over this. Seems like a genuine mistake, which they offered to correct and then even comped the drinks... i would actually go there again
Guy-Incognito 1 year ago
Lol I feel.for poor kids this dopey but good on the owner. Hope they tried for they food again.
Strachan Coutinho 1 year ago
Why would the new guy throw away full plates of food?! What an idiot!
#15
Went to Patisserie Valerie years ago and got some kind of lemony cheesecake. Probably eaten nearly half of it before I notice a dark spot, scoop around it with my spoon and uncover a full rat dropping (too big to be a mouse). Took all my willpower to not vom all over the cafe. Was with my mum and she instantly started complaining (as mums tend to do) because I was much too disgusted to do anything, and they VERY quickly refunded and tried to replace. Absolutely refused the replacement. Have flashbacks every time I go near one. I had already eaten half the tainted cheesecake! Never again.
DEW 1 year ago
I am one that doesn't like cheesecake but if the rats were in the restaurant I'd call the health department. But.....usually the desserts and pies are ordered from companies. So it may have not been the restaurant themselves.
Rebekah Krause 1 year ago
But isn’t the whole point of a Patisserie that they have their own specialty baker and items are made in house?
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PeachPossum 1 year ago
M*A*S*H episode. Frank Burns sees an untouched pudding cup on the table. "Anybody eating that?" Upon being told no, he snatches it up, dives in with a spoon. "Mmmmm! Raisins!" Other NCOM replies, "No. Flies."
Bec 1 year ago
Ate about half a chicken sandwich once and it was pink in the middle, waitress was very apologetic and comped my meal and offered a dessert, which I asked to be made to go as I'd lost my appetite
notreallyraine (they/them) 1 year ago
thats actually so gross and possibly illegal tho
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Robert Kotula 1 year ago
Was that by any chance in Edinburgh? Pretty sure I had to call the health inspectors on that place as there were rat droppings everywhere in the back.
If you want more adventurous food experiences, you need to eat as broadly as you can, Picky Glutton says. If you don't have any health- or religious-based diet restrictions, that is. "Don't go to the same ol' chain restaurants – choose an independent [one] instead. Try a cuisine or a dish you've never had before. People often choose comfort foods, but food is also one of the most accessible ways to experience another culture or world view."
#16
The waitress said she wouldn't receive any tips that I left.
Lee Banks 1 year ago
At my favorite Indian place, a server confided tht the owner takes the tips. The staff is basically indentured. So torn between not supporting horrible humans, and actually supporting folk who need a job.
Julie Schraeder 1 year ago
This happens more than you can imagine. I occasionally ask if servers get the tips. Seems like it happens more in fast food places but can happen anywhere.
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The Camera Man 1 year ago
I disregard any auto tip on a bill and slide cash to the server out of sight of management. If the server wants to claim it, then it's up to them.
AMaureen Dance 1 year ago
That's why I've heard of a lot of people carrying some cash, so they can slip it to the server on the way out.
Lauren Hilligas 1 year ago
It's horrible. I've never worked so hard and been paid less than being a server. Server wages should be outlawed I literally don't understand how it's still legal.
Load More Replies... Lena Flising 10 months ago
Some places make the tip being shared among the staff, and if the waitress doesn't get a tip, she has to pay her colleagues from her meager salary. It's disgusting! Like I've said many times; if you can't afford to pay your staff a living wage, you can't afford to run a business.
Rali Meyer 1 year ago
this happens very often. So we round up giving a marginal tip on the cheque and add cash.
PeepPeep the duck 1 year ago
I worked at places like this, and they say, so just keep it on the down low and stuff it in your apron, so I did 😂 everytime
Lauren Hilligas 1 year ago
Working as a server is one of the only positions that allow for the flexibility needed as a single parent, or parent of a disabled child (I was both) and did not have the education or credentials to obtain a higher position. Essentially, you're stuck. No one does this by choice unless they are owner of or have invested in the company. There are so many reasons people make the decisions they do and most are not because it's what they want. Please don't judge.
Load More Replies... #17
Low and Slow BBQ whiteladies Bristol.
Walked in and saw the guy behind the counter take out a big fresh vat of Mac and cheese, spill it all over the dirty counter and finger smeared sneeze guard. Laugh then begin to scrape it off the counter and glass back into the serving pot.
Looked up at me like "what can I get you"
I said Nothing thanks and walked out.
BlackestDawn 1 year ago
I am hoping that there wasn't enough left in it to be worth saving and that the easiest way to clean up was to scrape it into the serving pot to be thrown away, why dirty another container. However knowing how some people behave I'm not really counting on it.
jjdubs W 1 year ago
But it said it was a big fresh vat? So no, it's not just to clean up.
Load More Replies... Lena Flising 10 months ago
IF he scraped it into the pot to take the mess out to the washing area, fine. IF he was trying to make it presentable for serving, EEEEW!!! I worked at McDonald's when I was young, and it happened now and them that we dropped a tray of ready burgers. No laughs then, more like a curse and then scrape it up and throw it all away, and start a new tray double-quick, as the customers were already waiting for their burgers before I dropped the tray.
SCP 4666 1 year ago
finger smeared sneeze guard- so he smeared around in it with his bare fingers and sneezed onto it?
Hobby Hopper 1 year ago
No, the sneeze guard already had finger smears before the spillage and splatter.
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Binky Melnik 1 year ago
I’d be grateful if an English panda explained the “whiteladies” bit. (I’m really hoping it doesn’t mean “No blacks allowed.”) Thanks!
kissmychakram 1 year ago
Whiteladies Road is a major thoroughfare in Bristol, England. Lots of shopping, restaurants a cinema etc.
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#18
Pizza Hut Leicester Sq. Rats running around under tables.
MotherofGuineaPigs 1 year ago
Bored Panda can find any possible word to censor, but cannot find a picture of a rat?
DEW 1 year ago
I can't with mice or rats. When I was 17 or so I slept on a say bed and I had pillows around the back so not touch the metal bars. I was in my room and saw a mouse. I freaked out. Then I went to change my bed and I lifted up the pillows across the back and there was mice droppings. There were so many it wasn't like what are those? Those mice had been running in my bed and probably on me for a week at least. I change my bed weekly.
StrangeOne 1 year ago
Good thing you didn't get hantavirus. I think mice are cute, but I'm more scared of what they bring in that can transfer to humans.
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PeachPossum 1 year ago
Hope they remember to wash their paws before handling the food. I also liked that they tied up the health inspector.
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Tom De Paul 10 months ago
If you have a restaurant you're gonna have rats sometimes. Just sayin'.
Pandamonium 1 year ago
I would've picked one up and left, I love rats but I don't want them near my food.
If your favorite restaurant reviewer suggests a place, try it out: their taste probably matches yours. "I'm naturally biased towards written reviews, but if you prefer TikTok videos or Instagram stories, then go for it," Picky Glutton says. "Just beware of reviews that have been paid for or where the reviewer has had their meal paid for by the restaurant, potentially compromising their judgment. Sneaky, ambiguous, or easy-to-miss hashtags, like #ad or #invite, are an obvious indicator."
#19
Someone in our group found a metal bolt in their Dauphinoise potatoes at Café Rouge. Found whilst eating it, so actually bit down on it. Could've easily broken a tooth, let alone who knows what contamination it involved. Explanation from management was "it was prepared at another location, we just heat it up", like that makes a difference? They wanted to take the potatoes off the bill as an apology, so definitely not seeing the seriousness of the situation. Nobody in our party wanted to eat after the discovery, and one brave soul had the strength to say nope, we're not paying for any of the meal since nobody wants to continue eating and we're leaving right now.
Raphapablap 1 year ago (edited)
I bit a screw once, but it was my nan's cooking and she hadn't noticed it had fallen off the pan
Lyone Fein 1 year ago
With so many of these, it's like they don't recognize the contaminant in your food is an indication of a larger problem. They just see it as a one off.
Hobby Hopper 1 year ago (edited)
Even if you run the cleanest most cautious kitchen in the world. At some point, a mistake will happen, because we're all human, and sometimes things just happen out of your control. Equipment fails in unexpected ways or just wears out, or something is contaminated straight from the supplier, etc. I kinda see the restaurant's side on this one. They tried to make it right by offering a refund for the contaminated item, and instead the OP insisted on a refund for many good edible items.
Load More Replies... Tails 1 year ago
My mother once bit onto a rock while eating a salad at a restaurant. At the time she made a scene, which embarrassed me but now as I'm older I realise how awful that is, and the possibility to break a tooth is real. if i remember correctly they took the salad of the menu and gave us a complimentary dessert.
Jan Moore 1 year ago
There used to be a very good Chinese place in town. We went and my Dad bit into a piece of metal, turned out to be a box staple, the big 2" long ones. The owner came out to apologize himself and wanted to comp the meal. My Dad had just moved to town to be the New Chief of Police and refused several times before the owner would accept. We went back many times, it was the best in town, this town has a hard time keeping good restaurants, seems everyone wants cheep and fast.
Tristan J 1 year ago
Rusty nail in a burger in Turkey back in the 90s. The waiter tried claiming that I must have put in in there. I was only a kid, but to my recollection, no further fuss was made, and I was told to take the nail out, scrape off the rust and just eat the burger. Not that I'm still bitter
Bruce Wollen 1 year ago
I once had a bowl of soup full of broken glass, some of which I ate and swallowed. Complained to the waiter. The owner came out in a bit of a panic, apologized, and said the cook had broken a light bulb above the cooktop, which fell into the soup. He fired the cook on the spot and gave me a gift certificate for a free meal. I never used it.
BrunoVI 1 year ago (edited)
I'd've bolted. No wonder they had loose bolts, they were advertised as a nut-free kitchen. Or try this one: The bolt wouldn't've come loose if they had a good dish washer. Or this one: They didn't want it to rust, so they plated it? "I don't care if you don't serve alcohol, I just need a screwdriver!"
#20
Waiter insisted we needed to say whether we wanted the chicken rare, medium or well done and the manager said that was a legitimate question when we mentioned it.
Kira Okah 1 year ago
Medium rare chicken - good if you'd like to make friends with Sam & Ella.
Frozengeckolover 1 year ago
"Well, excuse me for making chicken tartare!" Peggy Hill - from King of the Hill
Lena Flising 10 months ago
Why not ask Gordon Ramsay, what he thinks about that? In the program Next Level Chef, he stopped one of his co-hosts from eating a chicken dish when he saw it was less than ready, and that contestant got Zero points for their dish.
AMaureen Dance 1 year ago
Well done, PLEASE!! If there's any pink inside, we're sending it right back
iseefractals 1 year ago
Actually...it depends on how they actually cook the chicken. Grill/roast/fry place? Yeah, obviously an insane question...but if they cook Sous Vide (food vacuum sealed in plastic, and cooked in a water bath to a very specific temperature) then it's a perfectly valid question. Sous vide allows you to essentially pasteurize the food, you don't need to take the internal temperature as high if you're holding that lower temperature for extended periods of time. Sous vide everything on youtube has made countless video's testing different temps and durations for every protein imaginable. Where grill/bake/fry chicken needs to be taken to 165F (73.9c) sous vide chicken can safely be consumed as low as 136F(57.77c)
Kira Okah 1 year ago
Sous vide chicken is fully cooked. Rare and medium chicken means exactly the same thing as a steak - raw in the middle. Chicen cannot be safely eaten raw in any capacity.
Load More Replies... #21
I once waited with a date for over an hour for the bill, we discussed just walking out, but the bill was over £100 and that was 2005, I have never been back. Still going though, used to walk passed it all the time.
Kel_how 1 year ago
My sister and I were at a Chili's (US Tex-Mex) where the staff just disappeared. There wasn't an emergency or anything from what we could tell, but once we had our food, all the wait staff were gone. We couldn't pay without a bill and we didn't have cash on us anyways. It took 45 minutes to get someone to let us pay the bill.
Sophia Athene 1 year ago
Happened at Applebee's but we only got drinks. It was late but the hostess seated us and took our drink. Then nothing. Never went back b/c you let us know you don't care.
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Lena Flising 10 months ago
Once when we had waited long for the bill, we stood up, put on our jackets, walked slowly towards the door, and just left when no-one took any notice of us. We didn't run out, we wanted our movement to be noticed, by anyone, so we could pay, but no-one showed up.
The worst restaurants the Glutton has ever visited reside in the hall of shame under the 1-star and 2-star categories on their blog. "London's Club Mexicana jumps out from my memory, if only because I ate from there relatively recently."
#22
Mid meal they asked if I wanted any sauce, so I just asked for some ketchup, they then added a 0.50 charge for a small dollop of ketchup on the bill as well as automatic gratuity charge amounting to around £10 I was so mad I wrote my first ever google review on it lol.
Gina Gartola 1 year ago
Don't let this happen. It's so ridiculous here in the US.
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BewilderedBanana 1 year ago
Came across that automatic gratuity thing as well. Asked for the bill and asked the server if i can add a tip on the card payment, and she said "Oh, it's already been added - but it's optional, would you like to remove it?". It puts customers in a very uncomfortable situation. The "optional" charge wasn't over the top, but still. My tip would have been more in fact, but since they decided they would be happy with less, i didn't complain :)
T'Mar of Vulcan 1 year ago
A local place I love (literally never had a bad meal there - Aroma di Caffe in Glenvista if you're ever in Johannesburg) always charges extra for mayonnaise for my chips. But their mayo is delicious and I like my chips with mayo. But whenever I order mayo, they look at me like, 'Don't hurt me!' I just say, "I've eaten here before; I know they charge extra. It's fine!" And it is. Their chips (fries) are fantastic.
Freya the Wanderer 1 year ago
That is the symbol for the pound, the basic unit of British currency.
Load More Replies... Lena Flising 10 months ago
Ketchup ought to be included in the meal. I once had dinner with a friend whose father's from Pakistan and mother's from Gambia, so used to a bit more heat than regular Swedes. She asked for some sambal oelek, and got a small cup (about a deciliter), free of charge.
#23
For me, i once ordered a steak after going on a long walk with my family and thought having a nice pub dinner would leave me satisfied with having to deal with the gruelling hills id just dragged my legs up and over.
Its safe to say, id rather of walked that hill walk 10 times over than had this steak.
Not only was it grey and cold, but it had a very very strong smell. The kind of smell that stays with you for a few hours afterwards.
As i was absolutely starving, i ignored the smell (my own fault here) and began the journey of eating this piece of meat. After a couple of slow chews the taste hit me and hit me hard. Stale, tangy and very very off.
I quickly realised the steak was beyond past its sell by date and on the verge of turning into a different creature altogether.
I notified the owner who just told me to 'put some ketchup on it' as its 'just the taste of the grill'- Honey, NO!
After much back- and -forth on this beast on my plate, the owner decided to try the steak, and confirmed it wasn't right. I was a little in shock that she ate the steak as i wasn't sure if this is what people do nether the less, the look she provided whilst chewing it gave me my answer. It was off.
After this, the chef came out and apologised along with other members of staff and offered me a different steak, but after the one i just tried, i just asked if i could not pay for my main and only pay for my drinks and starter.
This was denied.
I was only given the option of a new steak, nothing else from the menu, just the steak. So, out of a mixture of my stubbornness, disappointment and horrific experience i said i was not paying for my steak. Paid for everything else and left.
The whole experience had made me be left with no choice but not to return. which is a shame as its in a lovely area and would of been perfect from a lovely (hilly) walk.
This hasn't put me off steak at all, ive enjoyed many. but now, ill give them a quick smell before i eat.
Spittnimage 1 year ago
Back in late 1800s early 1900s they ate meat that was spoiled, that's why all the sauces we use nowadays were created, ketchup (sort of), worcestershire sauce, etc. to kill the nasty flavor of the meat. Saw it on a show on some streamer or other.
Lena Flising 10 months ago
Not a professional restaurant. A decent one would never have served it, to begin with, but if something was off, the whole meal would be free of charge, and maybe a dessert as compensation. I worked at McDonald's when I was young, and we would never argue with anyone who said the food was off, just ask if they wanted new food, or the money back, or perhaps a coffee and ice-cream as compensation. Turning sad guests into happy guests was very important at the restaurant I worked at.
Binky Melnik 1 year ago
“Nether the less” is a new one on me! Nevertheless, I won’t be adopting it, lest I look like a dope. (Still, I’m cutting slack as I assume it’s an ESL writer.)
BewilderedBanana 1 year ago
might be an ESL writer, but in most cases i've seen, when the word "of" is being used instead of "have" (as in "rather of walked" etc) it's usually someone whose first language is english :)
Load More Replies... #24
I got really bad food poisoning in a McDonald’s in France, so bad that I got sepsis and I’m still dealing with the kidney problems 30 years later.
I’m not sure if McDonald’s qualities as a restaurant, but I’m sure as heck not going there again.
Kira Okah 1 year ago
Thing about Mickey D's is that they are franchises, so different franchises run with different standards, legal or not. The one that I worked for? Awesome, well above for standards of hygiene, would eat there any time. The branch in the next town over from my hometown? Wouldn't catch me going in there starving, vile dirty place where they have served food dropped on the floor to customers.
Fat Harry (Oi / You) 1 year ago
Funnily enough, there's a motorway service station on the M27 called Rownhams and there are separate services on each side of the road to cater for that direction. Going westbound the McDonald's was great - clean, friendly staff, prompt service. Going eastbound a week later, the carpark was full of litter, the staff were surly and rude, the place was dirty, and the food was cold. It was an amazing contrast to just the other side of the road!
Load More Replies... SCamp 1 year ago (edited)
The WORST McDonalds I ever had by a looooong way was in France (my fault, I know, why eat Maccas in France?! 🤔) but sheeyat, it’s like they weren’t even trying - the coke was so watery that maybe it went past a picture of some coke for its flavouring, the fries were limp and lukewarm and the burgers were infused with an attention to detail provided by an alien on their first day on Earth. Again, mea culpa, but mon dieu it was bad
Petra 1 year ago
Surprisingly, the best McDonald's I've ever had was in Vietnam.
Load More Replies... Pittsburgh rare 1 year ago (edited)
They are considered safe places in Spain because the high and consistent health standards. Friends of mine who worked there confirm they go beyond the law to ensure safety. A shame they don't have the same standards for... food. I had McD a few years ago because it was the only place open at a train station and to say it was depressing is an understatement.
justanotherweirdo 1 year ago
Dang. I know sometimes food goes bad, it happens, that’s one thing, but if it was so bad it caused a sepsis infection, something is terribly wrong with that place.
Lena Flising 10 months ago
The one I worked at, in Sweden, was clean and sanitary. I worked there for far too long, ate there at almost every work day, and never got sick from the food.
Ordhaj 1 year ago
I'm not sure of the exact date or year, but I lived in France for years and there was a point where the McDonalds in France were so bad (and they were) that McDonalds bought back all the franchises and, for a while at least, the French McDonalds were the only ones run directly by the corporation.
Xenia Harley 1 year ago
I get violently ill if I eat MSG. At at McDonalds because I had no other choice, next day feel like I am dying with the specific symptoms I get from MSG. I do not eat there either anymore. I am not against MSG, but some people do get ill from it, as with anything else!
Guy-Incognito 1 year ago
Sorry if this is the real reason but... going to France and eating maccas?
"It's a Mexican restaurant (now a small chain) that jumped on the bandwagon for vegan food while ignoring the many examples of vegan-friendly foods and ingredients in that cuisine. That, combined with the incredibly inept cooking, made it memorably bad to the point of being revolting. It's one of the few times where I've thrown food away rather than finish eating it," the reviewer admits.
#25
My mrs found a slug in her mushroom pasta at a really nice Italian near us, we’ve not been allowed to go back since….
JoNo 1 year ago
Can you tell the difference between a cooked mushroom and a slug before eating them? They would look quite the same lol.
PeachPossum 1 year ago (edited)
maybe even taste the same, if the slug was eating the mushrooms before they both got cooked. May not even notice, until the slug either makes you sick or kills you, perhaps both.
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Elaine Van Zon 1 year ago
A slug got in our house once(it's a huge problem in our town) and my cat Jemima, wandered up interested, licked it once, jumped back with such an expression of disgust and gave that corner of the room a wide berth for evermore. Poor love,it all happened before I could do anything.
Bec 1 year ago
SIL told me she was visiting someone and sitting on their steps chatting for quite awhile while he bag set on the ground. She got up and reached in to find her key and got a handful of slug instead 🤢
Load More Replies... Robert T 1 year ago
Was it cooked? If so, they may have been trialling a French version of the dish using homeless snails. ;-)
Charity Angel 1 year ago
I feel it's going to slip out of my brain, but I really need to try and remember"homeless snails" 🤣
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sturmwesen 1 year ago
nonono I can deal with ants, flies, spiders, snakes, roaches in nature or rooms but I HATE slugs
Kira Okah 1 year ago
Eating a slug will also mess you up real good. Paralysis, death. Parasites that can absolutely kill you use slugs and snails as hosts in part of their lifecycle.
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#26
When I was a teenager my family met some extended family from out the area and met in the middle of the countryside for Sunday lunch because it was in the middle of where we all lived. Like absolute middle of nowhere, nothing around it, no towns, just the occasional village. This pub was just off a B-road and was completely empty.
It did look like a nice country pub though and they had pork, chicken, beef, duck, everything. Things at the time didn't seem too bad... but a few hours later you could have launched the Titanic on the amount of diarrhoea and vomit it caused.
Years and years later it's become the infamous pub that nobody will go near and we all get shivers as we see the signs for it when driving past.
Ruth Watry 1 year ago
Small places that have such a huge variety/inventory of food end up with food going bad.
#27
I went to a carvery , one of those things where you have to walk around with your plate serving yourself food. Watched a kid sneeze across the cutlery, a line of snot went flying out his nose ...first and last carvery.
DEW 1 year ago
It's always gets me when I see people trying food from the serving spoon. Just put a bite on your plate with your spoon that only you are using and taste it. I don't even reuse the spoon I take a taste of when cooking. Even just our family I don't because it's so gross to me.
Babs Ishkabibble 1 year ago
I once saw an old man go through a salad bar dipping a little plastic sample cup into a dish he wanted, slurping it out of the cup with his lips and tongue, and REUSING the same feggjn' cup in the next dish. I wish I would have had the balls to to call him out on it then... I wouldn't hesitate to do it today.
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Iampenny 1 year ago
To be fair, as disgusting as this is, it's not the restaurant's fault that the child sneezed all over the food, this can happen at even the cleanest of places. It's unfortunately a risk that we take when we eat at buffets.
Sue User 1 year ago
The cutlery should not have been placed where the kid could sneeze over them. There is a whole book on where to place the sneeze guard, where to place each foods to limit cross contamination, etc.
Load More Replies... Nikole 1 year ago
Ah, I was wondering what a carvery was. Yeah buffets are death. Crappy food and everything is contaminated.
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Roxanne D'souza 1 year ago
The buffet that I frequent has their cutlery placed beyond the reach of children. Even the desserts are at a height where an adult has to hand over one to their kids. And tons of the hot foods are just on display and you give them your table number at the counter and they get a fresh plate to your table. That's why its my go to place. Although the last time I was there, a couple kept walking back and forth and it was very annoying. They weren't serving/ordering anything, it just seemed like they were trying to digest their food and were using the restaurant like a garden. I was tempted to bump into them with a plate full of food.
Poison Ivy/Boo 1 year ago
I used to work the brunch buffet at a hotel in a tourist area. After what I saw customers doing at the bar, I refuse to eat at any buffet/carvery places. They should all be shut down!
Strachan Coutinho 1 year ago
A carvery is a specific type of buffet, usually in a pub, where the centrepiece is a huge piece of roasted meat, that gets cut for you, then you help yourself to the vegetables. 0
Load More Replies... And what about the best? They've received 4-star and 5-star reviews on the Picky Glutton blog, of course! "It's a little hard to think of unifying threads between them all. But restaurants where the proprietor/chef has a deep personal connection to their chosen craft (such as Texas Joe's, Kaieteur Kitchen, or Singburi) have turned out to be especially rewarding in my experience."
#28
Four of us went to a local pub restaurant thing where you pay as you order. Yeah, I know.
They brought out our main dishes and we mentioned that we hadn't had any starters yet. They cleared away our plates and later served the starters. Once they were done they served the main dishes. The same main dishes. The ones that had been sitting for over half an hour and then microwaved. So even the garnish and salad bits were hot.
Nope. Never ate there again.
Dogs on a train 1 year ago
but..Just because it's called starters doesn't literally mean you need to start with it. Just eat it normally. so you can enjoy everything at once.
#29
Went to Gaucho in London for me and my girlfriends first anniversary, we had a table booked for 8:30pm, they seated us in the bar area to wait for our table and they still hadn’t shown us to our table by half 9. Ordered the chunky chips with steak, they were raw in the middle, and then when I came to pay the person taking payment looked at my card (which admittedly was a bit battered) and said “I don’t think I should accept this, the signature has rubbed off, you could have got this from anyone”. A s****y meal followed by someone insinuating you’re a thief is not the one.
BewilderedBanana 1 year ago
Technically, before chip and pin came along, if the signature on the back of the card wasn't clear, the card shouldn't have been accepted (coz they were supposed to compare that signature with your signature when you sign on the chit). Not exactly the pinnacle of security of course, but it's what was in place at the time :)
Charity Angel 1 year ago
Some time in the early 00s, I once suggested to a customer that her card wasn't valid because the signature had rubbed off . She (my mother) was not amused. (Yes, I did run the payment)
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Inglourioustmnt 1 year ago
They havent used signatures for credit cards where i live in 20 years.
#30
Decided to book dinner on Christmas Eve at a local pub. They were rammed so we weren't worried about long waits. We all ordered veggie burgers (those fake meat ones), everyone except me got theirs and we waited another 10 minutes for mine. Took a good big bite out of it when it arrived and it was meat. Spat it out, tried to get the notice of a waitress. No apologies, nothing taken off the bill. I'm just glad I don't have allergies. I always double check now.
Remi (He/Him) 1 year ago
Vegetarian served red meat can result in a nice bout of diarrhea etc. if they've not eaten red meat for a long time because the body is not accustomed to it so it's closer to serving regular milk to someone who's lactose intolerant than serving something they just don't like
TheElderNom 1 year ago
People can also be allergic to meat, and of course there are countless reasons why one might not want it.
Load More Replies... Guy-Incognito 1 year ago
After stint in food I'll smack anyone that spikes someone's food they ordered. Even the loud annoying vegans. Never!
Dogs on a train 1 year ago
I get it's not what you order but i imagine you violently going- "EGHH.." *spits voilently in french*
Nikole 1 year ago (edited)
No, that’s complete bullshìt. You should get what you ordered.
Load More Replies..."I have a soft spot for a pair of restaurants that now have closed/changed proprietors (Piquet and Bellanger), as, in their original forms, the expertly crafted food was matched by the service – warm welcomes followed by quietly efficient and graciously thoughtful service," the Picky Glutton shares.
#31
Restaurant at a tourist attraction in mid Wales. Staff dropped a whole box of clean cutlery on the not-so-clean carpeted floor then proceeded to pick them up and place them in the cutlery trays for customers. Yuck!
Made me wonder what other short cuts happened in their kitchen...
Thankfully, we did not get food poisoning.
Binky Melnik 1 year ago
They ate there after seeing how the place feels about cleanliness?! Some people are TOO scared of making a fuss. 😕
Remi (He/Him) 1 year ago
If it happened while they were already eating or getting ready to leave, it would be too late to do anything
Load More Replies... #32
Cafe at a garden centre, I had a bit of hard plastic in my sandwich - never returned there again Ants in my Jacket Potato at another Cafe Another Cafe straight up forgot about us. We ordered, 30 minutes later not even drinks, reminded them we haven't had drinks yet and they said they were sorry and we'd be "priority". 15 minutes later, no drinks nor food whilst they served someone else. We just got up and left.
Freya the Wanderer 1 year ago
Reminds me of the picture showing "We Waited 30 Mins No Service" written in ketchup on a table
Heather McNeill 1 year ago
That was Sam's #3 in denver Colorado USA. I was there the day it happened. Waitress took my order, brought me coffee, went to the back & apparently kept walking. Kitchen & managers just assumed she was managing her section. It wasn't until I went to restroom asking where the waitress was anyone noticed. Other person at counter did that while I was in the restroom.
Load More Replies... Lena Flising 10 months ago
At a hotel breakfast, one of my friends got a piece of broken glass in the prefilled small glass of yoghurt. Luckily they weren't hurt, I don't remember if there was any compensation.
Awkward lady 1 year ago
Happened to me, we were five of us in a Thai restaurant, everyone else had their food, except me. After a long wait, I asked the owner about my meal. Turns out that they gave it to someone else , but it had been rejected and left waiting on the bar... so I had a cold meal. I left it because by then I wasn't hungry. They apologised and took off the bill, but I still had to pay for everyone else as we split the bill. We passed on dessert and coffee, won't go there again.
Dorian Gabriel 1 year ago
What kind of mates expected you to stay in the split during that???
Load More Replies... #33
The Big Easy chain in London. Used to love it, especially the original in Chelsea - it was fantastic. Then they fired a load of their employees in March 2020, put up a 'heartfelt' Instagram post about it, a week or so before furlough was announced. And never said anything about rehiring them to be furloughed, which I remember Martin Lewis confirming (and making a big noise about it) was allowed. F**k them, they threw their employees to the street at the first sign of trouble
Poison Ivy/Boo 1 year ago (edited)
A lot of companies did this at the onset of COVID....British Airways, Marks & Spencers, BP and quite a few others too. I still refuse to do business with companies who threw their staff to the wolves.
Phil Simmons 1 year ago
Sorry, Wetherspoons did not, as reported, fire their staff. Look it up, it was made up by the press.
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#34
Ordered a pasta dish in Prezzo and found pubic hair in it. I tried to convince myself it was from a chef's beard, but it looked distinctly more pubey.
Sunny Day 1 year ago
Beard hair in generally pubey looking, unless you're in ZZ Top.
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Ralph Watkins 1 year ago
I was in a local Chinese restaurant with my wife. I pulled a thick black hair out of an eggroll with my teeth. I have a crazy sense of humor. I pulled the hair out, set it aside, & told my wife we needed a moment of silence. For the family member who tried to escape China & did not make it.
AMaureen Dance 1 year ago
Technically, isn't pubic hair, just hair you start to get in puberty? And isn't it all short and curly?
justagirl 1 year ago
as a girl just entering puberty...what the heck? is it supposed to be curly?! umm...is it different for chinese people? cuz mine is definitely not curly.
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#35
Live chicken in a bag in the toilet (but not UK ofc!).
Minky_Dave_the_Giant:
That's how you know it's fresh.
#36
The calamari that had the texture of gummy bears, followed by being rushed out of the restaurant, staff stacking chairs nearby quite aggressively whilst I’m trying to enjoy my meal because they wanted to close an hour earlier that day but they sure as s**t didn’t mention that to me when I went in.
Moosy Girl 1 year ago
Lol that was the only way to get me to eat calamari as a kid: turn it into a teething ring.
Guy-Incognito 1 year ago
Calamari needs to be ridiculously fresh or long term frozen not to be chewy.
#37
Local place. Mid level classy and 2nd date with the person I'd eventually marry. Super nervous. We arrived 7.05. Sat down drinks ordered and asked if knew what we wanted. We said no we'd like to see a menu. The light in the waitresses eyes died. She watched us read the menu pen poised. Cracking under the pressure we ordered quickly. Starters arrive. The mains arrive a few minutes after that. She tries to take our plates but I explain we are still eating. She leaves our mains to cool off on our table. We finish our starters and start on our mains and the bill arrives. By this point I'm looking around. The place isn't full nor empty. Iv'e no idea whats happening. We decide we've had enough and dont bother with the dessert, leave the money on the table and leave. We emerge blinking into the light. The time? 7.15 Still the most bizarre experience ever. We still talk about the ten minute date ten years later.
Ty Stratton-Quirk 1 year ago
Perhaps the restaurant was a front for the mob, and you came disconcertingly close to crashing a meeting?
BewilderedBanana 1 year ago (edited)
So in 10 mins you sat at your table, went through the menu (admittedly quickly), ordered starters and mains, and managed to eat both AND left the restaurant? 10 minutes? i call BS
#38
Went into a place for lunch with a mate, sat down and ordered through their QR codes as instructed. It's an open kitchen where you sit facing it, and we were the only two in there besides another two already eating. Watched them for 10 minutes not cooking anything 'I work in a kitchen myself so I know they hadn't seen our tickets'. Ask for some water and let them know we've ordered through their website, and then one of the chefs starts cooking. After a while I get my food and had to ask for my drink when my food arrived, met with an 'Oh!' when I say I ordered a coke so he clearly didn't see that ticket either. I get mine, bowl of ramen. Missing the egg, chicken that tastes like its the pre cooked stuff from Tesco and broth was terribly bland. My mates still waiting on his to which he asks how long his will be, to which the guy says he hasn't even got his order. Only time I've ever gotten up and left a restaurant, terrible service followed by terrible food. I think I would have been less mad if the staff were just rude or something but they all just had no idea what they were doing.
#39
It was a restaurant with an Oktoberfest style event. We'd made reservations, yet everyone without a booking in the queue still got in before us. After a 30 min wait, we finally got seated only for them to tell us they'd run out of beer. All beer. AT A BEER FESTIVAL. We then ordered a bottle of wine, but were told they couldn't provide the bottle and could only bring it out a glass at a time. We also quickly ordered food. One hour later, neither the wine nor food had appeared. We walked out.
Jaymi Leigh 1 year ago
I used to work at Dairy Queen and one time we ran out of ice cream, lol. It happens. We were very apologetic though and high tailed to the nearest city as quickly as possible to purchase crates of ice cream from their DQ so we had some for that evening.
#40
I’m vegetarian. Went to a restaurant and ordered a vegan roast. Made no indication that I WASN’T vegan. I asked if the roast came with Yorkshire puddings as my partners meat roast did, they said yes. When I got the meal it was cold and Yorkshire puddings were the same as my partners, and smelt suspiciously like beef dripping Yorkshires. When I asked the waitress if they were vegan she went to the chef who I saw through his window laugh and nod. I knew they weren’t, but the level of disrespect to laugh and lie to a customer about what they were consuming disgusted me enough not to go back. To top it all off, the roast cost £25 a head. And my partners pork was raw.
Mary Green 1 year ago
If you order a vegan dish, you should be able to assume that everything on it is...uh...vegan. wtf would they put a non-vegan item on a vegan dish??? You're an idjit.
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#41
Getting my autistic son's order wrong, despite really careful instructions eg "just a brownie on a plate, no icecream, no strawberry, just the plain brownie", only for it to come out with sauce, cream, strawberries etc. Even when I explain why it's important, so many places get it wrong, and he's disappointed at having to wait again.
Robert T 1 year ago
Have had this a few times with my mum. She is diabetic and will ask specifically for something like stawberries with nothing, or with a single scoop of vanilla icecream. No sauce, no squirty cream, and definitely no added sugar! They they put a huge dollop of syrup on it thinking they are doing you a favour. Do she really have to be explicit and say "I'm diabetic and I can't have anything with extra sugar in it"?
Roxanne D'souza 1 year ago
My cousin who has autism used to order his burger at McDonalds with "no cheese, no lettuce, no ketchup/mayo just the burger and bun" and the person taking the order was always confused. They needed an adult to validate the order and never trusted my cousin. But they alway served him exactly what he asked for.
Guy-Incognito 1 year ago
I've worked under chefs like this that will just say f**k.the customer. They want to watch the server get abused as well. It's about power.
Remi (He/Him) 1 year ago
If I had to make extra instructions like this for some reason like the autistic child situation, I'd consider writing them down before hand in neat letters so the waiters can take them to the kitchen staff. Minimizes the chance of things getting lost on the way
Remi (He/Him) 1 year ago
No but if they can't follow these instructions, anyone with a life threatening allergy should avoid the place as well.
Load More Replies... #42
Group of 4 of us ate at a highly rated Sri Laken restaurant. We vibed with the waitress and ordered pretty much the whole menu as it was quite small. The plates came quick - curry, fish, pork chops - but still waited for rice and our roti. We ended up finishing 6 dishes and yet the roti / rice has yet to turn up. Our waiter visited periodically throughout our meal and we asked about our remaining items. The response was “the kitchen is slow…” That’s just b******t cause we can see plates hitting all the other tables. 40 mins later, we get our roti and rice but we pretty much finished all the remaining curry dishes. The best part… the waiter had the audacity to ask us to hurry up and pay cause we’re at our table limit. When the manager rolled around with the payment machine I straight up told him we waited 30-40 mins for 3 dishes that doesn’t take time at all to make. If the waitress didn’t enter the items in the first place, own up to it. Also, if it’s your “kitchens” fault for slow service, don’t push people out especially if we dropped £250 at your restaurant. F**k that place.
Stardust she/her 1 year ago
How on earth do you eat sabzi without roti or rice? Pathetic restaurant
#43
A plate of nachos that were , shall we say, burnt. I complained and they took them back. 10mins later they same plate appeared , this time more burnt than before, returned again but this time the "chef" brought out the nachos himself. Yes you guessed it. The same plate with some fresh nachos put on top of the burnt ones. "Chef" was disappointed when I returned them and cancelled my order. Never went back.
Montanavanna 1 year ago
That is so petty. I worked at a place with some lovable scamps for chefs. If we brought back something to be refired, we would tell them not to eff with it because the people were cool about the mistake. If the people were not cool, we did not say the magic words when bringing the dish back.
#44
Lasan Indian restaurant in Birmingham - a friend worked for the company that supply the drinks line and he went in to where the equipment is and found rat droppings everywhere and teeth marks in the lines. He told the restaurant and they pleaded with him not to tell anyone and offered him a discount on his next meal. The crazy fool accepted.
Jihana 1 year ago
Maybe where you live, I've been to a lot of Indian restaurants in a few countries and I never had that problem.
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#45
Gail's- got a lovely roll from there for lunch to only look in the bag to see a live earwig running over it.
Colleen Glim 1 year ago
If it’s a particularly hot and humid summer, earwigs are gonna happen. Found them in curtains and dishcloths
StrangeOne 1 year ago
The comments are giving me adrenaline energy and motivation to clean my house, but its 11:38 pm and I can't use my vacuum in my suite this late. I've never seen those things but I'm paranoid af right now as it has been hot and humid. I got the AC on. Maybe I'm good?
sturmwesen 1 year ago
Check the bathroom at night. If you have them they will be there.
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Array Index Out of Bounds 1 year ago
Well, that could hsppen anywhere and earwigs arent going to leave germs. Just blow it off and eat already.
Moosy Girl 1 year ago
Dear mr earwig I’m gonna need you to f off over there, and when you get there f off some more, and then just keep f’ing right off, thank you!
#46
I once ordered Caesar salad from a well regarded food pub, and it arrived as a plate of browning iceberg lettuce, 2 unripe tomatoes and salad cream!
Deeelite 1 year ago
I've yet to see a restaurant get a Caesar salad right in 30 yrs. Midwest usa
Zephyr343 1 year ago
If you find one in the Midwest that does it right, let me know. Found approximately 1 in the 37 years living here.
Load More Replies... Guy-Incognito 1 year ago
Lol! I just found out my mum is moonliting as a salad Maiden somewhere.
#47
Small chain (but quite popular/up and coming?) restaurant. The first time, the waitress rolled her eyes at me when I asked for a vegetarian menu, I was so shocked and felt like a nuisance. Food was bland and portions tiny for what you paid. Left a review and was gifted a voucher to go back and try again… We did, the food was still s**t, and to top it all off we were sat with dirty plates for 35 minutes and I had to walk around to find someone to clear them. When the bill came they added a huge service charge… I asked for it off. Never again!
#48
We used to go to an awesome Little independent American style restaurant every year on Xmas Eve as a big family group.. well over a dozen of us and the tradition was well over a decade long at this point (weird tradition, no idea where it came from). We always had amazing food and service there and left a big tip because Xmas eve etc. one year we went they’d changed owners and portion sizes were smaller, to the point of ridiculousness in some cases and everything was more expensive. We also had the worst waitress I’ve ever dealt with in my life. Just got stuff wrong, forgot to bring drinks, was very rude etc. this all came to a head with my uncle ordering a sundae for dessert and not receiving a spoon to eat it with.. when he asked for one she stormed off and *I’m not joking or exaggerating here* threw a dessert spoon overhand at our table from the other side of the room. It bounced across our table very loudly before launching off the table and hitting the wall. Whole place went silent and she disappeared. When we complained about the whole evening, the manager offered us no discount or anything and the bill even had suggested tips on there. We paid in full and never went back. It shut down a few years later.
#49
Stayed at the JW Marriott in Cannes for a business trip (5 star hotel). Went with my boss for dinner at the Italian restaurant, Scalini.
First of all there was an absolutely awful singer and secondly and worse of all, they brought out these warm plates of smoked salmon that were massive and I could barely finish it.
Turns out they were sitting on the side for ages and I had terrible food poisoning where I was sick all night and had to work the next day trying not to vomit.
#50
Sunday dinner, served as sharing platters. Ordered a sharing platter for 6 between 5, there was nowhere near enough- 6 small pieces of beef, 6 tiny piped mash pieces, 6 small roasties and a bowl of cabbage and peas. It was also stone cold - including the gravy. When we mentioned the fact it was cold to the waitress she said something along the lines of the kitchen is too busy. There were only two other tables in eating already and another two waiting.
#51
Went I out for a spa day for our wedding anniversary our which included lunch. Wife found a short curly hair in her sandwich. Looked like what we thought it was. Ruined the day, we had a refund, but barely an apology. I don’t mind naming the place if anyone wants to know!
Jeroen de Wijn 1 year ago
No use asking here, bp clearly provides links to the reddit posts they recycle you need to ask over there!
Load More Replies... #52
Went to a pasta restaurant in London. No joke we had a waitress come up to us about 6 times in an hour asking if things were ok. At one point she was just lingering and staring at us, to which my boyfriend was like “can you please leave us while we eat”. The food was delicious but the service was just so off-putting - let us eat in peace!! Edited to add: While it was annoying, I do wonder if this server in particular was new and was receiving pressure from her boss to check in on us. When I was new to working in retail 10 years ago, I had a manager basically push me to approach customers and talk to them even when they weren’t interested and were clearly just browsing - I HATED it!
StrangeOne 1 year ago
I had a waitress who was new, also, checking up on us every 30 seconds it seemed. Always asking if I wanted water with my cocktail. Always asking if I wanted another drink even though I was still only half way done my first one. Always asking if the food was okay, even before we had a chance to take the first bite. She kept chatting with us. I wanted her to leave us alone but I didn't want to create conflict. We noticed she kept mopping the lobby floor. A bit later, the manager was berating our waitress for not mopping the lobby right away after a few people came in. Seemed like the manager was riding her tail. She wasn't trying to be rude and was actually friendly. Did give her a small tip.
#53
A well known chain with a name implying they know cows well.
My bf ordered a medium rare sirloin. It came well done, and when he asked for a fresh one, the manager came over and tried some bs "these steaks are actually better like this, that's why the chef did this. He can do it your way if you insist though".
Janeybent42 1 year ago
I’m married to a chef and know a lot of chefs and I can’t say any of them would agree with that managers BS.
Kiss Army 1 year ago
As someone who actually likes my steak well done, I can fully back this up. Many (actual & qualified) chefs practically cry at having to make my steak that way.
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A little Elf Conscious 1 year ago
I insist on paying for and eating what I order. No more. No less.
Della 1 year ago
I think I've been to that same cow chain restaurant, over rated, over priced, not clean, and worst of all, hostess wouldn't sit my disabled friend at a table with chairs as that section was closed, with people sitting in it. Then tried to take her walker so it was not in the way. Yea. That's longhorn bull$h!+ Right there.
GettingCereal 1 year ago
Different steaks are better at different levels of done. But this recommendation should be made at ordering, not just because the chef feels like it.
#54
Brewers fayre Monifieth. Went with family 4 or 5 years ago. They took our order, brought families meals out - myself, partner and 2 kids still waiting. Over an hour after we'd arrived (my ex was a sh**ebag, wouldn't say s**t to the staff whilst I was ready to hangry kill) finally asked and they realised they'd effectively signed off on the order being done when they brought half out and the rest got forgotten about. They weren't busy, nor were they apologetic in the slightest. We went to mcdonald's next door whilst our relatives finished their meal and I've never returned.
#55
Was once in a busy restaurant where they took over an hour to take our food order! They kept coming over and saying “It’s your turn soon”. I was thinking, huh? Just let me tell you what I want! They had already brought a bottle of wine so I didn’t want to leave. If the kitchen is backed up that’s one thing but not taking orders! We complained at the end at the level of service and were told he was “going to call the police if we didn’t pay” (at no point had I suggested I wasn’t going to, simply said the bill should have reflected the level of service).
#56
Just a Brewer's Farye type restaurant, so nowt fancy but you know what to expect. Used it quite regularly up until this point too. 1) got a buffet breakfast, ordered it about fifteen minutes before it finished. Went up to get breakfast, hardly anything was left and I was told there wasn't anything else because it was finishing soon. Got a refund. 2) a few months later I went with two friends for a pre-Christmas get together. Took an hour to get my main them an extra twenty minutes for them to get theirs. My burger was cold so I got a refund (again) and their meals weren't much better. Took so long to get the table cleared and desserts that my friends had to leave theirs half finished. 3) last autumn - I went in at around 2pm for lunch on my own. Only a couple of tables were being used, rest were piled high with dirty plates, only member of staff I saw was chatting to someone who worked at the Premier Inn next door. Now I work in hospitality so I understand issues do come up, although I am still picky about service and stuff. It wouldn't have bothered me so much if it'd been one issue one time but that's too much of a coincidence!
Robert T 1 year ago (edited)
Turning up late for a buffet breakfast is not likely to end well. However I've had a couple of interesting ones at Premier Inn of late. I finished up with a single poached egg after an very long wait as the new chef couldn't make a poached egg without popping it. And another new chef was not making any poached eggs at all as he had run out of vinegar. I did offer to go into the kitchen and make my own, but they declined for some reason! LOL
#57
Overcooked spaghetti in spaghetti house. I mean they had one job….
#58
I was on my own and after they took my order and gave me a drink the waiter asked me if I could swap my table with someone else... A couple came in after me and they tried to move me to a table near the kitchen and position the couple at the front - near the window where I was sitting. (Thy were not taking reservations). I told them to forget it and left. Left them a nasty review too. That was in Spain.
Kiss Army 1 year ago
I've been asked to move tables before. The last time was because they wanted to be able to move tables together for a large party and we were seated in the middle. My husband and I didn't think it was a big deal and moved with no issues. The manager insisted on giving us free dessert for being so nice... at the end of our meal we said we didn't have room for dessert and it was no big deal, she had us each pick what we wanted and packed it up to go which was awesome because their desserts are amazing!
#60
Got bad food poisoning from a KFC, causing me to have my only day off work sick in the last 10 years. It's a shame because I quite enjoyed their food before that! Now makes me queasy thinking of it.
Chewie Baron 1 year ago
A few years ago, quite a lot of the KFCs in the UK were closed for days as they had absolutely no chicken! They’d changed delivery companies (to DHL) who completely screwed up!
Frozengeckolover 1 year ago (edited)
Several years ago, the KFC in my town (US) ran out of chicken because one of the managers forgot to order it. They had to go around and buy chicken from the grocery stores so they could finish out the day. Lol.
Load More Replies... #61
Been in a restaurant that had a rat/mouse. Been in restaurants with cockroaches. Wouldn’t go back to either.
SerumSeven 1 year ago (edited)
There was a mouse under the table in a booth I was sitting in at a diner. I couldn't figure out why an employee was just staring at me, but it was because he was trying to figure out what to say. I laughed like hell as they chased it everywhere and a terrified waitress stood on a table screaming. Got my steak and eggs free. Tipped the poor terrified waitress a fiver on the way out. 10/10 would go again. To be fair, it's in the middle of the desert. I'd be worried if they didn't have mice.
Roxanne D'souza 1 year ago (edited)
A restaurant in Dubai had a mouse that we spotted. It was under a table in the distance and before we could alert someone, the staff saw it and shifted everyone to the other aide of the place. They had outdoor seating and it seems like the mouse made its way from there. They managed to lead it out with no casualties and we denied shifting and said we were okay where we are. They apologised to every table and because we were so chill about it, they sent us 3 desserts on the house and gave us discount on our alcohol tab.
Colleen Glim 1 year ago
Every restaurant ever has mice and roaches. That’s the nature of the beast
Binky Melnik 1 year ago
Every restraint ever (in the US, anyway) gets surprise inspections. This is why exterminators are called when the first vermin shows up.
Load More Replies... #62
Went to bathroom. Saw staff member washing his feet in the sink.
Guy-Incognito 1 year ago
So happy to be corrected but Muslim people need to wash hands and feet before prayer and maybe this is the reason?
Alexandra 1 year ago
If it was, there should have been a second sink for this and it should be back in the staff room.
Load More Replies...
Don Adams 1 year ago
Isn't that better than him washing his feet in the kitchen? Maybe something caustic spilled on him. Or, as has been mentioned, for religious purposes? Employee should have locked the door if possible, but I would rather see this than varmints scurrying about. As long as he washed his hands before going back to work
A. HAM 1 year ago
I have worked with individuals who’s religion requires them to wash their feet before praying. They pray several times a day, so sometimes their prayers happen during their workday. As long as they are not using the kitchen sink to wash their feet, and as long as they wash their hands before returning to work, I see nothing wrong with this.
Dorian Gabriel 1 year ago
In an area with a larger Muslim population there's a washing area closer to the ground/easier to access for Wudu. Everywhere else, people make do. And that's assuming it was Wudu—they could have spilled hot oil on their shoes and had to put cold water on their feet. It's a sink.
#63
Little black insects in the cheesy chips, still turns my stomach thinking about it.
#64
My hubby enthusiastically dug in to a roast chicken. Until he discovered said chicken had a huge tumor. The look of horror on his face still gives me the giggles. 🤪.
Zedrapazia 1 year ago
I am no pro on that, but I guess you can eat a tumor? Sure looks weird, but it's just uncontrollably growing meat whose host died already and was cooked
Montanavanna 1 year ago
It would be very hard to know with a whole chicken unless everyone is given a thorough check before cooking. If that restaurant is worth anything, I bet they check every time now. Let's place blame in the proper spot here. Frankenchickens grown to be big using the latest technologies..aka factory farming practices.
Guy-Incognito 1 year ago
Happened to me before, can't blame the restaurant for the chicken. Be vegetarian if you want to not risk this.
#65
My son ordered a burger. Halfway through eating the meal he realised it was raw inside. They cooked him a new one. Raw inside. Got a third burger, still f*****g raw. At this point I told the manager to give me the raw patty, I'll cook it at home. He refused, obviously. Never went there again, even though we pass by it semi-regularly.
Frozengeckolover 1 year ago
They should account for that. I always freeze my homemade burgers before grilling them, so they hold their shape on the grill. I have never served anyone a raw burger; they should figure it out.
Load More Replies... #66
There's a "diner" local to where I work. It's a chain there's some in Glasgow aswell. Ordered their vegan wrap (which I've ordered before), this time they sent me a buffalo chicken wrap marked as vegan on the foil and written on the paper it was also wrapped in. Didn't know until I took a bite. Had the s**ts for 2 days, they refused to refund me and acknowledge they gave me meat. Eventually got a refund through just eat but I will never get food from them again. I have an irrational fear of my food being tampered with and switched out, so now I just return to the places I know take their time making up an order.
Lyone Fein 1 year ago
If you are served food that makes you sick, then your anxieties about food tampering are not so irrational .
Guy-Incognito 1 year ago
I've disciplined ppl when I worked in the industry for such. I posted elsewhere unfortunately there is 99.9% in this day and age making up food allergies and they are rude and abusive. I will rip apart anyone spiking someone else's food but understand most people claiming food allergies are on fad diets and abusing food workers multiple times an hour. You're paying a price for the Gwyneth Paltrows and fans.
Load More Replies... #67
I immediately lose interest in a restaurant as soon as they say ‘we do things a little differently here’.
#68
Awful service. Being ignored by waiters, food order was lost and waited over an hour for our food for them to give us a half hearted apology. This was once considered a top end restaurant in Manchester (and I think it still is by some) but I would never ever go back. There’s plenty other decent ones in the city centre now.
#69
We found out that my cousin had been killed when we were out for dinner in an Italian restaurant chain. We were in shock and didn’t know what to do, but we had a groupon and all our food had been ordered already. I just asked for my dessert to go (the plant based brownie that they had assured me didn’t contain dairy) and ended up with diarrhoea and vomiting from my clearly NOT plant based brownie. I complained and got told ‘the waitress thought the brownie was for another member at the table’ even though this clearly wasn’t the case. We’d also told them that we’d just received some awful news so why did she think I’d want diarrhoea on top of bereavement?!
Lyone Fein 1 year ago
So many people who don't have dietary issues just don't take it seriously enough in regard to those who do have such problems. They don't seem to comprehend that they could kill someone by not paying attention, etc.
Angela C 1 year ago
They'd already ordered and planned on using it when they got the news
Load More Replies... #70
They had a sewage leak under the floorboards and were arguing with the environmental health officers that the pool of faeces was not a problem.
#71
Ordered a cauliflower steak, they gave me an entire head of cauliflower (all in one piece) with a tiny bit of paprika sprinkled over the top. Charged me £12 for it.
Deeelite 1 year ago
Cauliflower steak is cross cut and grilled - not the same as raw
Load More Replies... #72
Hot summers day, taking a shortcut home behind a local (and very popular) Lebanese restaurant. Back door to the kitchen is wide open, no netting or anything to stop flies. A woman is stood in the kitchen chopping raw chicken carcases from a massive bin (an actual green wheelie bin!), and throwing the unwanted bones out of the open door, straight onto a pile in the back street where a gang of cats are happily tearing the last of the meat from the bones.
Guy-Incognito 1 year ago
Lol walked up stairs at a "nightclub" in Thailand to the bathroom. Greeted an old Thai lady peeling hundreds of potatoes in a rusty bath. Spoke great English and was very chatty whilst I pee'd. Didn't eat there
#73
Chiquitos, I love Mexican and it was the most sorry tasting meal I ever had. The rice was like biting bullets, how can you mess up rice?
#74
I was out for a meal, I noticed a stand up to cancer board on the pub bar. After ordering a few drinks I bought a £1 trolley token and also put £30 in there. The staff noticed I had a little to drink, and wondered why. I said my sister passed away from Leukemia a couple months back. I was heading back to my table and tripped up on the floor (raised). Went back, bought another drink due to tripping and went back. We got our food and the manager came up to me and said they've banned me from ordering anything else (I'd only had maybe 3-4 drinks at this point, nothing huge).. I asked why? Apparently I was a mess, falling around everywhere, ordering drinks etc. I asked how come I got questioned as to why I was donating earlier and silence appeared. Never been back since, they treated me horribly. After I left, my brother was still there, the manager apparently apologised and re opened ordering when my brother questioned it aswell... Sigh.
Montanavanna 1 year ago
When I was bartending 3 to 4 drinks is fine but I can't get you drunk if I know your gonna drive, that makes ME liable for what you do with your 2 ton killing machine when you leave. If you're drinking at a restaurant I can serve you more if you eat some food and drink some water. I also can not serve you if you are apparently, actually, or seemingly intoxicated. Thems the rules.
#75
Ordering a vegan option which was served with coleslaw. Some places serve vegan coleslaw so I thought I better ask. It was then made very clear that nobody in the building really knew what a vegan was even though it was offered as an option.
Guy-Incognito 1 year ago
Now I know we serve Coleslaw vegan in Australia. Is this American or just another vegan yelling and not knowing what vegan is?
#76
Dogs being allowed pretty much everywhere. I don’t want to share my eating space with dogs.
Michael Largey 1 year ago
I can't believe that a dog would enjoy being in a restaurant. Too many distractions of an unignorable kind.
clairebear 1 year ago
I don't trust people who don't like dogs. They are usually terrible people.
Learner Panda 1 year ago
I have dined at a fairly nice place, but then noticed they allow the dogs on the table. I won't be going there again.
StevieLove 1 year ago
I’m going to take my wonderful Shih Tzu everywhere. Hope to upset dog haters.
Kate C 1 year ago
Used to go to a framer's market that had a little local dog come by for a donut every day, he was adorable. One day a woman was complaining loudly that the "dog should not be allowed around food and she was going to report them to authorities". Worker takes poor pup out (without his donut). Same woman proceeds to put her babies diapered butt on the counter where customers put there food at checkout. I guess her precious little one sh*t sanitary ice cream instead of poop
What do you think ?
Chech Dasaus 1 year ago
A friend of mine works as a health inspector and once shared her worst story. A chinese Restaurant that had a pile of meat in the kitchen. Yes a pile. The meat was stored on the bottom of the kitchen and whenever a new delivery came in you piled it on top. Her estimate was that the lowest meat was month old.
Bec 1 year ago
Health inspector friend who lived in a coastal city said they were checking out a place post Hurricane that had clearly had a power outage. Owner was trying to hide a large cut of meat (can't remember what exactly). He was probably going to try to salvage at least part of it, but as it had been unrefrigerated for quite some hours it was definitely not to code
Load More Replies...
leendadll 1 year ago
Healthy foid restaurant. I was crunching away on the bits of walnut shell in my shake before realizing that made no sense. Took a bit out of my mouth... it was shards of glass. Restaurant offered a half a**ed apology, no comp, and no replacement drink.
Melissa Harris 1 year ago
I'd have called the health department from the restaurant.
Load More Replies... Skadi Lifdis 1 year ago
Went to a local Japanese restaurant. None of the items had descriptions so my ex asked the waitress what a couple of dishes were. She was rude and barely answered him. I ordered sesame chicken. When our meals came, she set mine down "here's your teriyaki chicken". I told her I had ordered sesame chicken. She sarcastically said "sorry" and picked up the plate. 5 minutes later, brought the same plate with 6 sesame seeds thrown on. I don't like teriyaki most of the time because ai find it too salty, but I ate it. It was indeed too salty. Didn't leave a tip. Never have gone back. The worst part is it's a popular restaurant and my experience was not the norm but I cannot bring myself to go back - in part because I can't tell what's in the dishes and because there are a half dozen other restaurants in the area with amazing food and staff.
Guy-Incognito 1 year ago (edited)
I've commented on working in the industry but worst when i was a customer: Went to an expensive seafood place on the harbour where I grew up (Newcastle Australia for anyone interested) With my friends (18-22) at the time. Got served by a waitress that was also from my uni degree that thought she was a hot model (she wasn't). Rude the whole time. One of my friends gets tempura fish. Gets 1/2 way in finds a hair. Lol not on top, fried in the batter, long black hair. My friends want to "let it go", we're young and introverted but I pipe up if it's wrong. Tell the waitress, she starts losing it. I pick up the hair end and hold up this fish suspended from it. She keeps carrying on until I name drop the owners best friend she knows well. (I work with said owners friend). Went to work on Monday and said what happened. By Tuesday the owner reviewed the tapes, old married druggo chef in his 50s was doing her, was her hair in the batter. Both fired.
Nadine Debard 1 year ago
Sometimes it's not the management, though. I worked in a café inside a train station. We were told to always store open bags of any food in clean trays, wrapped properly and with a tag on with the date and hour. **One morning, 3 colleagues did the opening, and when I arrived, I looked around to check if everything was OK, as usual. I saw an open tray with no label, no wrap. I identified it as cocoa powder. I asked my colleagues what happened. They said the person who closed the day before left this in the *closed* cupboard. No worries, it's fresh and clean. **I said no it was going to the bin, they objected a lot and told they already put some to refill the machine and it was too late and don't bother..., so I took a spoon and stirred it a bit... Found 2 big rat droppings. Told them it was very disgusting and harmful. They became livid because they had drank some. **I called the manager and we deep-cleaned everything. No customer had hot chocolate but it could have been dangerous.
Pittsburgh rare 1 year ago (edited)
When l waited tables l always had my hair in a tight bun because duh. Well, l had a very angry customer return a main TWICE when he found a long black hair in it. One of the girls in the kitchen was wearing a half assed bandana because she thought the hair net was ugly. Both the chef and l shouted to f*****g cover her hair. Pretty sure he never came back. I wouldn't have.
Nils Skirnir 1 year ago
Cruise and norovirus that was so severe I was hospitalized when we hit port. Swore I’d never cruise again, but wife found a deal so we went again. Some sickly looking guy sneezed on the salad. Didn’t eat it but both of us ended up with COVID.
Bored Panda 1 year ago
That sounds really tough! 😟 Thanks for sharing your experience. We hope you're better now.
Load More Replies...
bElLa sTairZz 1 year ago
once ordered soup with whole mosquitoes in it, the whole place was pretty dodge though tbh, had other insects too, but a qhole mosquito was the worst of them
Bored Panda 1 year ago
That sounds like a nightmare! 🙁 Thanks for sharing, it’s a serious health hazard indeed.
Load More Replies... Chech Dasaus 1 year ago
A friend of mine works as a health inspector and once shared her worst story. A chinese Restaurant that had a pile of meat in the kitchen. Yes a pile. The meat was stored on the bottom of the kitchen and whenever a new delivery came in you piled it on top. Her estimate was that the lowest meat was month old.
Bec 1 year ago
Health inspector friend who lived in a coastal city said they were checking out a place post Hurricane that had clearly had a power outage. Owner was trying to hide a large cut of meat (can't remember what exactly). He was probably going to try to salvage at least part of it, but as it had been unrefrigerated for quite some hours it was definitely not to code
Load More Replies... leendadll 1 year ago
Healthy foid restaurant. I was crunching away on the bits of walnut shell in my shake before realizing that made no sense. Took a bit out of my mouth... it was shards of glass. Restaurant offered a half a**ed apology, no comp, and no replacement drink.
Melissa Harris 1 year ago
I'd have called the health department from the restaurant.
Load More Replies... Skadi Lifdis 1 year ago
Went to a local Japanese restaurant. None of the items had descriptions so my ex asked the waitress what a couple of dishes were. She was rude and barely answered him. I ordered sesame chicken. When our meals came, she set mine down "here's your teriyaki chicken". I told her I had ordered sesame chicken. She sarcastically said "sorry" and picked up the plate. 5 minutes later, brought the same plate with 6 sesame seeds thrown on. I don't like teriyaki most of the time because ai find it too salty, but I ate it. It was indeed too salty. Didn't leave a tip. Never have gone back. The worst part is it's a popular restaurant and my experience was not the norm but I cannot bring myself to go back - in part because I can't tell what's in the dishes and because there are a half dozen other restaurants in the area with amazing food and staff.
Guy-Incognito 1 year ago (edited)
I've commented on working in the industry but worst when i was a customer: Went to an expensive seafood place on the harbour where I grew up (Newcastle Australia for anyone interested) With my friends (18-22) at the time. Got served by a waitress that was also from my uni degree that thought she was a hot model (she wasn't). Rude the whole time. One of my friends gets tempura fish. Gets 1/2 way in finds a hair. Lol not on top, fried in the batter, long black hair. My friends want to "let it go", we're young and introverted but I pipe up if it's wrong. Tell the waitress, she starts losing it. I pick up the hair end and hold up this fish suspended from it. She keeps carrying on until I name drop the owners best friend she knows well. (I work with said owners friend). Went to work on Monday and said what happened. By Tuesday the owner reviewed the tapes, old married druggo chef in his 50s was doing her, was her hair in the batter. Both fired.
Nadine Debard 1 year ago
Sometimes it's not the management, though. I worked in a café inside a train station. We were told to always store open bags of any food in clean trays, wrapped properly and with a tag on with the date and hour. **One morning, 3 colleagues did the opening, and when I arrived, I looked around to check if everything was OK, as usual. I saw an open tray with no label, no wrap. I identified it as cocoa powder. I asked my colleagues what happened. They said the person who closed the day before left this in the *closed* cupboard. No worries, it's fresh and clean. **I said no it was going to the bin, they objected a lot and told they already put some to refill the machine and it was too late and don't bother..., so I took a spoon and stirred it a bit... Found 2 big rat droppings. Told them it was very disgusting and harmful. They became livid because they had drank some. **I called the manager and we deep-cleaned everything. No customer had hot chocolate but it could have been dangerous.
Pittsburgh rare 1 year ago (edited)
When l waited tables l always had my hair in a tight bun because duh. Well, l had a very angry customer return a main TWICE when he found a long black hair in it. One of the girls in the kitchen was wearing a half assed bandana because she thought the hair net was ugly. Both the chef and l shouted to f*****g cover her hair. Pretty sure he never came back. I wouldn't have.
Nils Skirnir 1 year ago
Cruise and norovirus that was so severe I was hospitalized when we hit port. Swore I’d never cruise again, but wife found a deal so we went again. Some sickly looking guy sneezed on the salad. Didn’t eat it but both of us ended up with COVID.
Bored Panda 1 year ago
That sounds really tough! 😟 Thanks for sharing your experience. We hope you're better now.
Load More Replies... bElLa sTairZz 1 year ago
once ordered soup with whole mosquitoes in it, the whole place was pretty dodge though tbh, had other insects too, but a qhole mosquito was the worst of them
Bored Panda 1 year ago
That sounds like a nightmare! 🙁 Thanks for sharing, it’s a serious health hazard indeed.
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