The main reason is simple 75% of all of Apples revenue is off of the Iphone sales. So they rely too heavily on that one product and if sales of that start to sink then the company as a whole starts to feel it as well. It really is a bad business plan in the long run.

Apple has lost its direction yet again, they're just doing their best to milk the last ounce of goodwill & cash out of their fanboys' and fangirls' wallets, just like when they crashed & burned after ousting Steve Jobs in the 80s. They haven't produced any game-changing innovation in years, their build quality for all devices has plummeted, software quality control is poor, and warranty service is substandard. However, their prices are still exorbitant, they are still producing a truly premium lineup with top-notch service. That's why sales are dropping-off. They can't expect to coast on the legacy of their deceased founder/CEO forever, and they'll have to adjust their prices to more accurately reflect the value of their offerings or raise the value of their offerings to match the prices.

I still have an iphone 5, had it about 3 years now, my first ever apple product, it's ok i have a couple of apps i need to use but once it breaks there is no way in hell i will be buying anymore apple products. Capitalist pigs.

I started using an iPhone when they first came out until last year when I switched to an Android. Apple's constant changing of ports, requiring you to buy new accessories or adapters got old. Done.

If you have iCoffee, you need an iCup and iSpoon and some iSugar or iMilk... Nothing like that with ordinary "coffee". Do not be an iDiot. I hope im not in trouble cos they already own "i" :-D :-D

I have an old iPod Touch because my dad gave it to me as a gift. Works well, but one of the buttons broke and the guy at the store just told me to get a new one. No, I don't want a new one. My Android phone does a ton more things than the iPod Touch and is much cheaper, too. I also have an iPad because it was gifted to me for enrolling in a course. It's been several years and I use it every single day, mainly to just watch Youtube videos now, since its functionality keeps dropping. Never owned an iPhone and just don't wanna. The price alone is a great setback and this whole no-repair attitude is disgusting. I'll stick to Android, thank you very much!

Apple has been the same throughout their history. They make great products but seldom give their customers a break. But, most electronics these days are not cost efficient to repair.

Have any of you checked out the new Nokias? They are great screw apple and tim crook

I HATE android's OS. HATE IT! BUT apple is really destroying their business by destroying OUR trust. We can't afford to buy newer phones for 4 people at those prices! And only ONE of us 4 have ears big enough for the One-Size-Fits-All airbuds! Those suckers are HUGE! They won't stay in for even TWO seconds! Yes, other earbuds & headphones can be hooked up via blue-tooth but I'm sure that they're going to eventually stop working with other companies just like with ringtones & apps! And then the new iPad Pros--they BEND & TWIST, but aren't replaceable?! We HAVE to have Applecare in order to FIX a DESIGN DEFECT?! It's BULLSH@#! Was about to buy one...now I'm seriously re-thinking it. WHY give them out hard-earned money to be dismissed & sh#$ on?! CUSTOMER CARE/SERVICE is important. And they no longer care.

What's in a name. There are many competitors to Apple that are just as good, less expensive and are consumer friendly. DON'T BUY APPLE PRODUCTS. JUST DON'T DO IT!!!! Thank you Boredpanda for bringing this to your readers!

I've always said that their logo depicts that they are rotten to the core. My cheap chinese phone is 8 years old and still functions without a problem. Apple expensive chinese phones function 1 year and than you'll need to replace it with "the next generation" phone. Not because the phone is malfunctioning, but because Apple pushes software out to make your phone malfunctioning. Thus forcing you to buy a new phone.

They are literally killing the goose that laid the golden egg. Incremental greed is what keeps a company afloat. Bald faced blatant greed loses customers over the long run. I wonder if this would have happened under Jobs?

I had an ipad back in 2000. I liked it a lot, kept it for a couple years. Had quite a few apps I liked on it as well. Then comes the time we all love: updating the apps. Only, for some reason, my apps won't update. Turns out my ipad needed an update. Simple, right? Just go into settings and click update software. Yeah, not so simple. I learned that in this case, updating my ipad required me to buy a newer version of the ipad. Yeah. Switched back to android after that. The only app I had on the ipad that I can't get on android is an ebook writing app. Other than that android beats Apple in every way. Don't need to install special software to connect my android phone or tablet to my computer, there's actual SD card slots in them and, even better, they have a headphone jack AND you can connect Bluetooth headphones to them. Still not sure why Apple products are so popular.

I have never, nor will I ever use or own anything Apple. This sh*t is nothing new. They aren't the only company doing it, they are just the ones being IDGAF blatant about it.

Tried different tablets, mainly Android and was always disappointed. Too expensive, slow and/or not convenient enough. Last year, I bought the new iPad that supports the Apple pencil. Very satisfied. Btw, the only other Apple product I ever bought (iPod touch 3) still works perfectly, even after 8 years of intensive use. Never had to repair it, as a matter of fact... But yeah, their repair policy is s**t. But it's not necessarily worst than the planned obsolescence of other brands, which then sell repair parts at a very high price. Sony or Samsung for example... I remember my Samsung TV that just stopped working after a year, only to learn that repairing it would cost 100 euros... A part that has been known for years to be of very cheap (i.e. bad) quality.

I'm lucky that in my city in China there's a place I go with loads of stalls to replace these screens for cheap. You can get an original apple replacement or a cheaper reproduction but they all work perfectly and they get the repair done in an hour. I have a lot of Apple products. I have a MacBook Pro for animation and graphic design. Mainly I got sick and tired of virus's and Apple rarely gets them. I have an iPad Pro for presentations and the drawing tablet aspect is amazing on it from my own experiences with Wacom. My phone I normally just trade up every 4 years. I may switch in the future and that will be down to my own personal needs not through some shallow perspective many people have of all Apple customers. Iunderstand

Jeez. I thought the repair was already stupid, but this is just ridiculous.

Makes me sad. I view Apple as a company that basically guarantees my devices' safety ... walled garden etc. Makes it safe for my kids to use. And I feel like my data is secure ... even if they discontinue a product (Aperture, iPhoto) another app will take its place and my stuff will continue to be compatible. I'll never move to Android because of these features ... I'm not an admin, don't want to spend hours on tutorials to somehow get a device that stores my data in multiple clouds (samsung? Why?), kids' phone can still be infiltrated by filth ... I'm not a fanboy, I find what they do to be solid and user-oriented. So reading this makes me sad ...

Now I love my Samsung even more, which I didn't think was possible.

btw I have an iPhone 6 and if they don't repair the battery, me and my mom (she has the 6S) are SOL

But it won't stop people buying their stupidly overpriced phones.

Wow, what a BIG difference between these two phones /s

I have an iPhone & iPad and have many, many times wanted to change to another phone BUT I have a great deal of money tied up in the apps. I just cannot switch phones because I don't want to lose the apps that I have and spend more money to replace them.

With luck more Apple users will switch to Android...

This is not a true story I looked it up on Snopes and Apple is still fixing and repairing or replacing any broken phones or iPads through the year 2022

Forgot the part about how they micro-print their logo on internal components so that refurbishes get charged for "counterfeiting".

Well f**k Apple, no wonder their sales are plummeting. I have used only android operating systems and shall continue to. Besides that, there are several companies that offer smart devices now. Huawei especially is becoming a titan in affordable smart phones modeled after Samsung, though they have been in the news constantly for shady business dealings.

Life's too short to have an ugly phone, I'll stick with my iPhone.

My brother and sister have always had iphones and I have lost count how many times they broke the glass on theirs. I can only count one accidents on my phones which was my Galaxy Note 2 after meeting a rock after falling a meter got a tiny crack. Swapped it two years later when half the screen stopped working.

Dr Denis Mukwege, from DR of Congo is 2018 Nobel Peace price laureate, and in his powerful speech to the UN about inequality and development in Africa, he reminded how his county is plagued by merciless Coltrane mining, essential to cell phones production. Knowing what we now about environment, pollution, forced labor and using the simple price/quality equation, would generally indicate to discontinue Apple and go with something that can be repaired. It also makes more sense, why give my precious earned $ to a company that has nothing but contempt for its customers.

I do love apple but they become too greedy.

I bought my macbook pro from goodwill computers for 53 dollars. I don't trust those 100 dollar macs...

This is why I don't buy their products. I find it bizarre how much people are willing to be lemmings and keep giving them their money. I have a hard time believing people didn't know this already.

There will always be iPhone repairers. I can't stand Android OS, I like the security of Apple.

I took a MacBook into an Apple store years ago, the fan was working over time, there was clearly something wrong. Guy at the Genius Bar said “it’s meant to sound like that” wouldn’t listen to me when I called him out on it beyond showing me how to access how hard it was working. WTF. All my apple products have been hand me downs, but I haven’t liked them since then (still graciously accept hand me downs though). But this is just disgusting behavior.

yeah, this exact attitude from Apple is why I've avoided them like the plague for decades now. Well, that and the ridiculously overinflated price tags.

I never could get into anything apple, or "smart" phone tbh, I'm still over here rocking my moto flip phone, spent 11 dollars in 15 years replacing the battery 2 times, bought a 2nd charger, have a car charger, still get looks when I'm talking on it lol.. its all I've ever needed. Oh and my tablet is an android which I find perfect for me.

It's a trillion dollar company after all