Yes, "People are friggin stupid man." pretty much sums it up.

I worked at a garden center one year and loaded patio stones that were 18"x18" into the trunk of a small car. I informed the customer that I could safely only place 5 of them in their trunk before it became too heavy for the car. I watched as the back of the car sunk closer and closer to the top of the tires. I stopped loading and informed the customer that we had reached the limit. They insisted I kept going. So I did. And when they tried to drive away their car wouldn't move. I held my tongue and didn't say "I told you so" but I did politely remove the 6 more slabs I'd added when they sheepishly asked.

We had a cookout on a friends 8 acre property and brought a lot of gear for cooking and camping. I tried to get my husband to either lay the gas grill on it’s back or strap it in closer to the cab, not by the tailgate where it would bounce more. I wanted to follow him but he told me to go ahead and leave before hi. 10 minutes later he calls me to come back and help him reload and secure the grill that fell out of the bed. Luckily it was early Sunday am and a country road with not a lot of traffic. Upside, I got a nice new stainless steel grill and husband invested in proper tie downs and bed net and all I have to say if I think he’s loading something wrong is ‘remember the grill?’ and he listens.

Oh the horror stories that I could tell about “those kind of customers”... with 25 years of retail experience under my belt, I have many.

Here in Finland many people do dangerous stuff with wood planks. Many stores that sell planks have instructions how people should transport them by a car but too many people do not care about the safety instructions. So there definitely should be some cameras on the store and a kilometre away from that store so people could see how many of those dangerous plank transports went wrong. :D

I am a bit surpriced they let him leave without alerting the police. That fridge could easily had killed a whole family if it had dropped so it caused an accident. The fact that the company wasnt responsiboe for at dangerous situation seemed to be the only goal.

In spite what they say, the customer is NOT always right.

I can understand thinking maybe the employee is wrong. Probably the buyer was some middle-aged dude looking down his nose at a teenager or something, but whatever, so you don't trust his opinion. That happens. But why on earth would you not use BOTH just to be safe?

I work for a large retail company, they have now made it a rule that unless approved by management we do not secure loads to customers vehicles. It is because of situations like this. A few bad people ruin it for everyone.

I work at Goodwill in Seattle. We have had back and forth on whether our guys can help people put stuff in their cars, but they have always had to figure out how to tie things down themselves. My favorite was these two college students who loaded five chairs on top of a smart car, with nothing to tie them down. They said they were driving about five minutes and drove away holding onto the chairs. I expected to see chairs all up and down the road, but it seems like they made it.

"And then loss prevention took some Polaroid photos of the completely tied up job." You can't buy Polaroid film anymore. Don't waste it on this guy's dumb decisions.

I guess I would have suggested to the guy that we use both. But then, I'm (mostly) a people pleaser.

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What the hell did I read this story with no pictures for? Damn that was twenty minutes wasted that I can never get back. If even the Sears store manager wasn't interested in the story why do you think that real people would care to take time to read this? Get a life!