What's number 9 meant to be?

As a cleaner in a costal tourist town, I can attest to the hard work it is cleaning after up after guests. We have a freelance business and thus do not own any of the properties that we clean. I personally detest Airbnb as our town has lost so many permanent rental properties for locals who are integral to providing services required for tourists. Beyond that, the amount of complaints received for issues beyond our control (weather, bugs, structural/aesthetic condition of the property etc) is ridiculous and is generally aimed at us as opposed to the owners (who mostly live out of town). I can only speak from own experience, but Airbnb seems to benefit property owners only, with no regard for the people who are left to put in a hell of a lot of hard work (cleaners, property managers, gardeners etc) .

So they are saying you slept with a comforter they never wash between guests

Hotels don't make you do your own laundry and dishes. And hotels are usually in a better location.

I will wash that goddamn comforter I swear to God. Don't even test me, I'll do it.

Gross to know everything was only washed on rapid cycles.

Run out of ridiculous demands.?

That wasn't a bad list. But, that doesn't even cover any other cleaning the owner has to do for $150. Why?

I teach my toddler son to respect a hotel space - we always pick up toys and towels / don’t leave trash around etc I stayed at an Airbnb for the first time w him last weekend and never again. The rug was white and light grey (in the mountains) it was raining. We were stuck in a small space with no where to go but this small room - and my fear was he would spill or break something Again - we care for our space at home, and away - but having someone bring me fresh towels and tidying things - I’d rather stay at a hotel any day Tip your hotel staff well !!!

I think my grandparents started an Airbnb because this is their daily routine

LOL...crazzzy.

What's the cleaning fee even for if you have to do it all anyway or get charged even more if you don't??

Sounds like you do all the cleaning for them

The missing number 9 was left blank so that the customer can insert 🖕🏼

So the actual paid cleaner just unloads washer & dishwasher, & makes bed?

Honestly I wouldn't mind this

We've been renting a beach house for 20 years and we've always been asked to do these things. The cleaners don't have time to run a washer/dryer cycle in the short amount of turn over time between guests, say if guests are leaving at 11 a, and new guests arrive that afternoon. And of course you have to take the garbage out. Why would you leave smelly garbage in a house? What if there is no new check-in that day, the garbage would just be sitting in the house. I truly don't grt these complaints, these are normal things to do with any rental I've ever dealt with, it's just become all the rage to rant about it. You are doing the cleaners work, they still have plenty of work to do. They will sanitize bathrooms/kitchens, mop, vacuum & dust & put those clean sheets back in the bed etc. People seem to think they are "cleaning" so why pay a cleaner & that's just not the case.

They're whining about having to lock the doors? They're whining about having to shut the lights off?? That's just a reminder!

`10 step` step 3: you don't have to do anything. Steps 7 and 8: I don't understand why people get mad about this. Step 9: non-existant. Step 10: common courtesty. . . . . . . . . . . . . . . So really it's 5 1/2 steps